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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Should You Do After A Fire?

8/24/2022 (Permalink)

The unexpected has just happened and you've experienced a fire in your home! Few things are as devastating to any homeowner as a house fire. We understand there is so much emotion and stress that goes into a situation like this that sometimes you might forget to ask, "What is next?". That is where the team at SERVPRO of Cypress comes in to provide help! If your home catches fire, our team at SERVPRO of Cypress works to aid you in the process of rebuilding. However, a few things you must do after a fire has occurred apply to homeowners anywhere in the Houston area, or anywhere else.

Give Your Insurance Adjuster a Call

You must call your insurance company promptly after. Your agent will help you figure out what happens after the fire has been put out, and they will walk you through finding the proper contractors. Your adjuster should assist you in finding a place to stay while your home is no longer livable, and they can help you figure out the financial situation you are now in.

Calling in the Restoration Specialists

SERVPRO is a restoration company that helps people with their homes following a fire throughout the US. What makes a restoration company imperative is that you cannot just head back into your home after there has been a fire. There are numerous hazards that must be cleaned, and boarded, and a variety of other issues that must be handled first. For example, the water used to put out the fire can cause water damage, a whole other problem to add to the list following a fire.

Sort Your Property

Once a restoration specialist handles the details inside your home and you’re cleared to enter, it’s time to sort your property out from what can be saved and what you must part with. There may be undamaged items in your home that you can salvage. There are many more that are unsalvageable, and those items will need to be sorted and disposed of. Being the victim of a house fire is heartbreaking. It’s also a scary process to deal with, but you are not required to go through this alone. The people you hire at SERVPRO of Cypress is Here to Help you with your new needs, we are here to make sure you know what to expect and how to handle it!

Tornadoes in the Houston Area

8/24/2022 (Permalink)

Did you know 1,200 tornadoes hit the US each year?

It is essential to be prepared for natural disasters. Do you know the difference between a tornado watch and a tornado warning? Here are a few tips that our team has put together for you to know what you might be looking at! Tornado WatchThis means conditions are favorable for development. A watch can be issued up to 8 hours in advance of severe weather. It also usually covers a large area. Take necessary precautions in case bad weather strikes. Keep up to date with changing weather status. Have a plan to take shelter in case a WARNING status is issued.  Tornado Warning Means severe weather is occurring or imminent. It covers a small area. When a warning is issued, take action immediately to protect your life! Seek shelter immediately. Stay away from doors and windows. Do not attempt to outrun a tornado.

During a Tornado

Stay updated on weather alerts. Continue to listen to local news sources or weather services for tornado watches and warnings. At Home: Go to the lowest level interior room. Stay away from windows and doors.  At workplace or school: Proceed to your tornado shelter. Do not gather in big open areas, and stay away from windows and doors. Outside: Seek shelter in a sturdy building immediately. If no safe shelter is available, lay flat in a ditch or ravine. Cover your head. If disaster strikes, call the trusted professionals at SERVPRO of Cypress to make your storm damage, "Like it never even happened." 

Impacts that Water Have on Your Home

8/24/2022 (Permalink)

Houses flood, pipes burst, and roofs leak.

What might not seem like a big deal initially may become much worse if left unchecked? Water damage in a home can have a substantial negative impact on those living in the house. Water damage and freezing as a category is the second-most common type of home insurance claim.

Did you know?

  • Nationwide, household leaks waste an estimated one (1) trillion gallons, or enough to supply 11 million homes with water for a year.
  • 10% of homes with leaks waste 90 gallons or more per day.
  • A leaky faucet can waste 3,000 gallons per year.
  • A leak in an irrigation system can waste 6,300 gallons in a year.
  • An average household leak can waste up to 10,000 gallons of water in a year.
  • Annual water wastage from a typical household leak is equivalent to the water used for 270 loads of laundry. 600 showers. 1,200 loads of dishes in a dishwasher. 6,250 flushes of a standard toilet. 80,000 servings of water.

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Cypress arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. SERVPRO of Cypress provides emergency cleaning and restoration services 24 hours a day, 7 days a week, including all holidays.

Trust Team WIlson

8/24/2022 (Permalink)

When you experience commercial or residential damage, do you know who to call next?

Did you know that it is necessary to begin the restoration process as soon as possible?! Analyzing the damage on your own leaves behind many unnoticed areas that can cause havoc later or can lead to bigger damage to your property. SERVPRO of Cypress has trained professionals who are equipped to take care of everything, from analyzing to repair and restoration. Here are a few reasons why you should consider our team.

Why SERVPRO of Cypress?

  • Services on Time: We provide emergency services and are at your service as soon as you reach out to us for help.
  • Expert Personnel and Technology: We provide highly trained technicians who are familiar with advanced technology designed for property damage restoration. With IICRC industry certifications, our staff is equipped with the knowledge to restore your property.
  • Low Restoration Costs on High-Quality Process: Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-event condition.
  • Insurance Claim Handling: We are also experts in handling insurance matters. If you have no experience in filling insurance claims, then we can provide a stress-free claims process where we manage the insurance paperwork and process.

Tips for your Water Heater

8/4/2022 (Permalink)

Did you know that in a home, the water heater accounts for about 18% of the energy used?

As a result, a water heater is one of your home's most critical and costly appliances. Proper water heater maintenance is necessary to guarantee that it continues to function properly and does not cost you too much. Checking on your water heater in the spring is an excellent idea. Water damage can occur quickly, so it's crucial to ensure sure it's in good operating order. Our team has put together a few tips to keep your water heater running at peak performance.
  • To determine if your anode rod needs to be replaced, inspect it every two years or if the warranty has ended every year.
  • Attach a garden hose to the valve at the base of the water heater tank every six months to remove sediment. Please turn off the electricity and run the hot water until it cools down for safety.
  • A plumbing specialist should perform a yearly check of the shut-off valve and all piping. Broken valves, loose or moist joints, and rust are signs that more severe harm is on the way.
  • Turn the temperature down to one. There is no reason to keep your water heater above it. At that temperature, you can do everything you need. But, of course, keeping your water heater hotter can cause it to break down much faster.
If you experience water damage, SERVPRO of Cypress has a team of highly trained professionals to help you 24 hours a day!

Fire Tips for your Houston Home

8/4/2022 (Permalink)

Our team knows what it feels like to lose a home.

It can leave someone with so many emotions and just the thought can be scary. Team Wilson wants you to understand that there is a lot you can do to prevent fires from starting. Accidents can happen, but you can learn how to avoid a fire from starting and spreading through your home. Before the Fire
  • Install smoke alarms that combine flashing lights on every level of your home. Test them monthly and change the batteries every six months.
  • Keep grills, cookers, and fryers at least 3 feet away from your house and shrubs or bushes.
  • Always turn off heaters when leaving the room or going to bed.
  • Service your chimneys, fireplaces, wood stoves, and central furnace once a year.
  • Store a fire extinguisher on every level of your home.
  • If an electric appliance smokes or has an unusual smell, unplug it immediately, then have it serviced before using it again.
  • Never smoke in bed
  • Always stay near cooking to monitor it closely. Keep cooking areas clear of combustibles, and wear clothes with short, rolled-up, or tight-fitting sleeves when you cook.
  • Use only child-resistant lighters and store all matches and lighters up high, where kids can't see or reach them, preferably in a locked cabinet.
  • Never leave burning candles unattended
  • Look for frayed wires and damaged cords. If you see any exposed wires, unplug the electronics, and replace them immediately.
Make sure you talk with your family, talk through situations and what you can to prevent these tips we have listed. Always remember it is the best practice to create an escape plan and practice them with your family. Do it together!

Should You Restore or Replace During a Loss?

7/18/2022 (Permalink)

A white female employee in a black shirt is cleaning a black metal tv frame Part of recovering the belongings in your home or business includes identifying which items can be preserved

When your commercial or residential property has been damaged by fire or water, SERVPRO of Cypress' mission always has been to provide the best customer service possible, to support your business or home during the mitigation process, and to make it "Like it never even happened". Our team works to provide this service as quickly as possible and at the lowest possible cost to you. We understand that time is money and our team makes it their job to help you get life back to normal. Part of recovering the belongings in your home or business includes identifying which items and structures can be preserved. Our team strives to restore the items in your life that may have more meaning. Sometimes it is actually more of cost savings to restore something than it is to completely replace it. This also allows our team to maintain those items which have sentimental value. Did you know that according to research conducted by the insurance and repair industries, restoring property after fire and water damage is less expensive than replacing it? Restoring is also less disruptive to your home or business, allowing you to stay in their homes or continue conducting your business throughout the process and rapidly return to normal. Our team is trained to identify when restoring can be performed with the high-quality outcomes that our clients deserve as a preferred mitigation and restoration partner for most major insurance companies. This "repair" rather than "replace" mindset can help you save money while keeping family treasures, keepsakes, and other impossible or prohibitively expensive items to replace. If your home or business has been impacted by water or fire damage, call the professionals at SERVPRO of Cypress.

Why Work for SERVPRO of Cypress?

6/14/2022 (Permalink)

At SERVPRO of Cypress, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. Coupled with a family-oriented culture and a standard of excellence in all we do, not only do our team members feel right at home, but they also end the day knowing that the work they deliver is among the best in the industry. At SERVPRO of Cypress, positions are always available for the right individuals who wish to join us in our vision of becoming the premier cleaning and restoration company in the world. Not only is it our mission to develop a team of quality people who focus on fairness, excellence, and mutual respect, but we are also creating opportunities for our team members to grow within the organization. We desire to see you succeed!  So no matter which role you play in our organization, whether it is at the front desk taking calls or on the front lines extracting water, you can be certain that you are fulfilling duties that go beyond administrative tasks or heavy lifting, you are helping us restore hope and normalcy to the lives and daily routines of some of the most vulnerable and even traumatized members of our communities.  If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. To apply, visit our Cypress Career Page!

How to Handle a Commercial Fire

6/13/2022 (Permalink)

Most commercial insurance policies cover fire damage. These policies should also cover additional or secondary damage caused by the water used to extinguish a fire or smoke. The following factors may impact the cost and limits of a business insurance policy. The premiums for a bar, garage or a conventional office building may vary widely based on the difference in fire risk levels. Businesses that use hazardous or flammable equipment may have higher insurance premiums. These operations may involve

  • Alcohol
  • Chemicals
  • Cooking equipment
  • Smoking
  • Vehicles
Fire Safety Equipment - It is also crucial that a business be equipped with fire safety equipment. This may include
  • Alarms and detectors
  • Fire extinguishers
  • Sprinklers
Some regional building codes require hardwired fire alarms. These systems should also have a battery backup in case of power failure. Battery-powered smoke detectors should also be regularly tested and the batteries should be changed. Have fire suppression systems and equipment such as extinguishers periodically inspected to ensure that critical components will function in the event of a fire. All of these factors may impact the costs of commercial insurance coverage for a business located in Houston, TX. A business owner may want to compare commercial policies to find the right level of coverage for fire damage.

Recommendations for Home Fire Alarms

6/13/2022 (Permalink)

Many older homes today in Houston, TX area do not meet these standards for fire alarms which can be dangerous in the case a fire does occur. Keep your family safe by ensuring a fire alarm is located in the following four locations! Bedrooms - The National Fire Protection Association suggests the placement of a fire alarm in every bedroom of the house. This ensures that if a fire occurs while your family is asleep, the alarms will wake quickly wake up everyone. Outside Every Sleeping Area - Not only should alarms be inside every bedroom, but there should also be a smoke alarm right outside the room or any other sleeping areas as well. This is so you can react and start to escape before any fire or smoke even enters your room. 10 Feet From Your Kitchen - Kitchen fires result in approximately 50 percent of all home fires, many of which result in serious fire damage to your home. Make sure a fire alarm is located 10 feet from your kitchen rather than inside it since smoke or steam from cooking can easily trigger it. Every Level of Your Home - Ensure that there is as least one smoke alarm on every level of your home. Don’t forget your basement! Serious fire and smoke damage can occur from an undetected fire that starts in the basement. It doesn’t take long for a house fire to quickly get out of hand! That’s why it is so important to have all the required fire alarms installed so you can quickly get everyone out of your house and get in contact with the fire department and a fire restoration company to minimize the fire damage to your home.

Do Not Wait for an Adjuster

6/13/2022 (Permalink)

When storms hit the Houston, TX area, you might be thinking, "should I wait for an adjuster"? Our team has put together a few reasons not to wait before documenting the damage and taking steps to limit the extent of secondary damage to your home. 1. Documentation Is All You Need to File a Claim: An insurance adjuster does not need to witness damage firsthand to process a claim, but you do need to document the damage. Take extensive dated photographic or video evidence. Keep records of possessions, as well as their condition and value, and locate receipts for high-value items if possible. Footage and itemized records should be enough to prove your home and possessions sustained the damage you claim. 2. Adjusters Are Likely To Be Backlogged: Depending on the extent of a flood or storm and how many homes and businesses were affected, it may take adjusters a while to follow up on your flood insurance claims. It is better to document and immediately take steps to mitigate damage to keep conditions in your home from worsening. As a matter of fact, your insurance may not provide as much of a payout if you cannot prove you did everything in your power to limit damage in a timely manner. 3. Secondary Damage Can Start In Hours: The longer water damage sits, the more likely it is that building materials and contents will need to be replaced rather than restored. Mold damage can start to emerge within only 24 to 48 hours following a flood. You should take steps to eliminate the presence of water and moisture in your home as soon as possible.

Protecting Your Property From Hail Damage

5/17/2022 (Permalink)

What Exactly is Hail?

The NOAA defines hail as a form of precipitation consisting of solid ice that forms inside thunderstorm updrafts. Hail can damage aircraft, homes, and cars, and can be deadly to livestock and people. Creating what is called "Hailstones". Hailstones are formed when raindrops are carried upward by thunderstorm updrafts into extremely cold areas of the atmosphere and freeze. Hailstones then grow by colliding with liquid water drops that freeze onto the hailstone’s surface. If the water freezes instantaneously when colliding with the hailstone, cloudy ice will form as air bubbles will be trapped in the newly formed ice. However, if the water freezes slowly, the air bubbles can escape and the new ice will be clear. The hail falls when the thunderstorm's updraft can no longer support the weight of the hailstone, which can occur if the stone becomes large enough or the updraft weakens.

How Does Hail Damage Your Roof?

Hail can cause significant damage to the structural integrity of your home, no matter how sturdy your roof may seem. One of the most common types of hail damage is denting of aluminum and metal roofing. A dented, misshapen roof is a malfunctioning roof. If you notice such damages to your metal roof after a hailstorm, it’s important to contact the experts at SERVPRO of Cypress as soon as possible. Asphalt shingle roofs can also be damaged by hail, but in the form of punctures, tears, fractures, and granular displacement. Repairing your asphalt shingle roof after hail damage is vital. Holes in the protective layers of your shingles could mean instantaneous or gradual leaks, which eventually lead to water damage. Additionally, the granules on your asphalt shingles provide a protective layer from the sun, so when there is a loss of granules, the shingles are more susceptible to UV light degradation, eventually causing cracks, blisters, leaks, and more. A swift response to hail damage is crucial to the safety of your home and health.

Repair Hail Damage with SERVPRO of Cypress

As a locally operated business here in the Houston, TX area our team is able to respond quickly to your hail storm damage emergencies. When you call SERVPRO of Cypress, our disaster recovery team will immediately tend to your needs, as a fast response is important to prevent further damage. The faster the response, the better. If you think you might have roof damage, it is safest to avoid going up on your roof to check for damages, because it might not be sturdy. Our professionals have the experience and tools necessary to safely inspect your roof after damage occurs. No matter the size of the project, the professionals at SERVPRO of Cypress will arrive quickly, prepared to repair your roof damages.

What Should You Do If Your Sink Gets Clogged

5/13/2022 (Permalink)

The last thing you need in slowing down production at your business is a clogged drain! Something like this could easily cause water damage that has you closing your doors for more than a day!

If your sink is draining slowly or not at all, producing an odor, there may be a clog. It is critical to take care of these as soon as possible. In the event that a blockage is allowed to accumulate, it can result in burst pipes and a need to reach out to a professional plumber. 

Prior to unclogging a sink with water, use a basin or cup to remove the standing water. Always attempt to plunge the water first. Small clogs are often easily dislodged with the standard cup plunger. It's recommended to try using one with a flat rim that creates a seal over the hole to apply the pressure necessary to dislodge it. Ensure that the sink contains the right amount of water to submerge the plunger's head.  

Another way to solve the issue can involve taking a half-gallon of water and bringing it to a boil with heat. After taking measures to remove the sink's standing water, pour the boiling water directly towards the drain with the aid of a steady stream. It should start to drain. If it fails, let the water cool completely, then repeat an additional time. 

Baking soda mixtures offer a natural way to unclog a sink, as it proves gentle on the pipes in comparison to chemical openers. Pour a single cup of baking soda down the drain in addition to white vinegar of the same amount. Place a sinkhole cover or rubber stop over the opening. Wait 15 minutes, then remove the cover and run the water down to clear out the clog. If these solutions do not work, SERVPRO of Cypress will be there to help find the solution.

Only Two Minutes

5/13/2022 (Permalink)

Did you know that if a fire starts in your home, you may have just two minutes to escape? The most effective way to protect yourself and your home from a fire are to identify and remove fire hazards. 60 % of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives. Fire Safety Tips

  • If a fire occurs in your home, GET OUT, STAY OUT and CALL for help.
  • Install smoke alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test smoke alarms once a month, if they’re not working, change the batteries.
  • Talk with all household members about a fire escape plan and practice the plan twice a year.
Fire and smoke damage is especially destructive. In many instances, your Houston, TX property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition. We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property. SERVPRO of Cypress' Fire Damage Restoration Services Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process. 
  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

April Showers Cause Water Damage By The Hour

4/25/2022 (Permalink)

As one of the wettest months in the year, April is known for its rainy days and perpetual showers. Though spring is officially here, we hardly get to enjoy the nice weather until late in the month or on those rare days when the weather allows some sunshine to peek through the clouds. 

One thing we can consistently expect from April is the amount of water damage claims our teams respond to. Though the after effects of water damage are all the same. the causes can vary depending on where the damage takes place. To minimize the risk of water in your home or office, here are a few of the top causes of spring water damage:

1. Flooding 

Whether because of heavy rains, a low water table, or leaks and cracks in your, flooding is the top cause of spring water damage. Waterproofing your basement and properly weather-sealing doors and windows can help in minimizing the risk of water damage in your home. 

2. Roof Leaks and Drain Back-Ups

Second to noticing cracks in your foundations, this can be one of the trickiest to get ahead on, mainly because most of us don’t spend much time out on our roofs. Periodically checking your roof and gutters is key to getting ahead of leaks and drain backups that can seep into your home.

3. Frozen Pipes

Last, but not least — frozen pipes. You may think frozen pipes are only a danger in the colder months, but the truth is, plenty of water damage claims happen when these pipes defrost in the warmer months. That’s because outside faucets and water irrigation systems that were shut off during the colder months, yet not properly insulated, begin to leak into your home once it is turned on. So instead of only watering your lawn, you may see these pipes have also watered your indoor living space.

There are plenty of other causes of water damage ranging from leaking AC units, downed trees, and even heavy storms. Whatever the cause, SERVPRO of Katy/Cypress is only a call away. 

Our Disaster Response Team Is Ready To Handle Your Storm Damage

4/19/2022 (Permalink)

Storm season is well underway in our region of South Texas and our teams have stayed active in serving our communities following the aftermath of heavy winds, rain, hail, and even tornado watches and warnings. 

While the meteorologists can predict what will be the cause of storms, it’s hard to determine what the effects will look like once the winds have settled, the sirens go silent, and all that’s left is the debris and damage.

At SERVPRO of Cypress, we’ve witnessed firsthand the magnitude of damage these storms have caused. They wreak havoc on homes, businesses, schools, hospitals, and whatever structure stands in their way.

Though we have absolutely no control over when, where, or what will be affected, we stand firm in the fact that we are “Ready for whatever happens” whenever it happens. 

Our Disaster Response Team is complete with experienced project managers that travel at a moment’s notice to site locations of large-scale storm events, making us “Faster to any size disaster.” Backed by one of the largest Emergency Response Teams in the country, we are uniquely equipped and positioned to take on even the largest restoration project; whether in South Texas or beyond. Our fleet of cars, trucks, vans, and yes — even 18-wheelers — are fully stocked with the resources needed to respond to disasters of any scale, anywhere. 

Whatever this storm season looks like, it is no match for the force that is our Disaster Recovery Team. 

No Job To Small

4/13/2022 (Permalink)

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. Our team at SERVPRO of Cypress has the resources and more than 30 years of expertise to give you excellent results while minimizing disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Senior Facilities
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military


  • FASTER: With more than 1,900 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned throughout the nation to be faster to any-sized disaster.
  • READY: SERVPRO is always ready to help when disaster strikes but also knows the importance of ensuring home and business owners are “Ready for whatever happens.”
  • PROOF: The science of Drying was developed out of the need to further validate the drying process and use more precise documentation on defining when a structure is dry.
  • HERE TO HELP: Communication is the most important part of the process to keep everyone informed during cleanup and restoration.  We accomplish this through the Here to Help Connection process.

Our team responds quickly to your Houston, TX area fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building, a senior facility, an apartment complex, or a big box store, we have the training, experience, and equipment to handle the situation. Our network of 1,900+ Franchises gives us access to trained restoration technicians and resources to respond to any size restoration emergency.

Benefits of Claims Inventory System

4/8/2022 (Permalink)

Insurance companies prefer to work with mitigation and restoration services that maintain up-to-date systems. 

The SERVPRO Claims Information System enables an insurance agent to access the information he or she needs to process and settle an insurance claim.

Insurance companies seek out Preferred Vendors for mitigation and restoration services. The SERVPRO Claims Information System is one of many features that can help an agent or adjuster settle an insurance claim. Here are four benefits of this system.

1. Access To Individual Claim Information

Insurance agents and adjusters can gain access to information for each claim through the Claims Information System. Local franchises upload damage information and estimate to an internal database. Documentation is then made available to representatives of property owners' insurance providers to facilitate the claim process.

2. Ease of Data Comparison and Research

Agents and adjusters can also access information to ensure that each estimate falls within the normal range nationwide and for the region, state, county, or the surrounding area of Houston, TX. Discrepancies may be due to extenuating factors for a particular job, such as secondary damage. A claims inventory system makes it easy to sort data based on causes of loss, types of claims, and job costs.

3. Shorter Processing Times

It may take less time to process an insurance claim if all of the information about the job is available in one convenient online resource. Insurers can access updated information at any time, which should prevent delays due to communication. An estimate that accounts for both damage mitigation and restoration may make it easier to settle a claim.

4. Updated Estimates and Job Information

Experienced mitigation professionals and the option for pretesting can increase the accuracy of initial estimates. If additional damage becomes apparent later in the mitigation or restoration process, this information is made available to agents and adjusters through the claims inventory system.

Are the Ducts in your Business Clean?

3/17/2022 (Permalink)

Did you know that investing in regular air duct cleaning can reduce indoor allergens like dust, pollen, and pet dander?  Air duct cleaning is vital to the cleanliness of the air you breathe in.

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork in your home or business should be a high priority.  In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home.

SERVPRO of Cypress provides commercial and residential air duct cleaning that can improve the air quality in your home or business.

How often do you need your air ducts cleaned?

It is recommended to get your air ducts cleaned every three to five years.  However, if you have elderly family members, pets, allergies, or young children it may be beneficial to clean your air ducts more often.  If you see a lot of dust gathering on furniture just after cleaning, that could be one sign that your air ducts need cleaning.

Our Duct Cleaning Process

  • The process begins by using patented equipment including a roto-scraper, which aromatically adapts to the shape and diameter of the duct while traveling through the duct, removing debris and dirt before vacuuming begins
  • Next, powerful push-pull air delivery and collection system transfer the debris from the ducting to a collection bag.
  • Air is then filtered through a HEPA filtration system removing 99.97 percent of particles in the air-stream. HEPA filters capture debris and keep the environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Always have a replacement filter on hand so that we may change them out at the time of service.
If you have questions about air duct cleaning services for your home or business please give us a call at SERVPRO of Cypress at (281) 469-2957

What to do before a thunderstorm!

3/9/2022 (Permalink)

Thunderstorms can be dangerous and not taken for granted. Every thunderstorm produces lightning and other hazardous weather conditions, which can include tornadoes, strong winds, hail, and flash flooding.

In Houston, TX we tend to get a mix of heavy rain and dry thunderstorms. Below are great tips from the READY to help prepare you for what to do before, during, and after a thunderstorm.

What to do before a thunderstorm

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard-top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.
  • Unplug any electronic equipment well before the storm arrives.
  • Lightning Risk Reduction When Outdoors

SERVPRO of Cypress urges each and every one of you to PREPARE before a thunderstorm comes. And whenever they do come, SERVPRO of Cypress will be here to help.

Cleaning Tips for Outside your Home

3/9/2022 (Permalink)

With Spring approaching, it’s time to check your home and see if the wintery cold caused any damage to your home or building. Signs of winter damage start to show themselves once the weather warms up and the surrounding environment starts to thaw. This article will help you get out of winter hibernation and back into barbeque season! Here is a quick maintenance checklist focusing on the exterior of your building.

1. Start at the Top (Inspect the Roof)

A healthy roof is one of the most important parts of your home. Ensuring it is sturdy and sealed is central to keeping your entire home efficient. Damage to your shingles, flashing, or any leaks can quickly trickle down and affect other areas of your home. When looking at your shingles look for curled edges, tears, or loose stones in your gutters, these are all signs of damage and could be a signal for replacement.

2. Check the Structure (Inspect the Foundation, Walls, Windows, and Doors)

Do a walk around of your home and check for cracks/holes in the foundation. as well as inspecting the exterior walls, siding, windows, and door. If you identify a foundation issue, contact a specialist to take a look. When inspecting the windows and doors, pay special attention to the caulking and weather stripping, issues in the seal are often harder to find than obvious holes or tears. 

3. Independent Structures (Garages, Sheds, Fences, etc)

Make sure the garage door is functioning properly and has a strong seal at the bottom. Sweep and vacuum dust, dirt, and debris around the doors. Also, make sure there is nothing that could fall off the ceiling and impede the doors from working properly. Look for signs of cracked or split fencing boards, especially near any gates, and ice can raise fence boards and make gates stick.

4. Spring Yard Cleanup

It is almost grass-cutting season! Before you get ready to use that lawnmower, make sure to change the oil, and get the blade sharpened. Now, head to your local hardware store to restock on supplies such as landscaping bags and grass seed. Don’t forget to pick up the tools you need to thatch, weed, and clean out your garden beds. Now that you are ready, fire up the BBQ, pull out the cooler and invite the family and friends.

Flood Damage Caused by Malfunctioning Garbage Disposal in Katy, Texas

12/29/2021 (Permalink)

Improperly used garbage disposal units can clog and flood your kitchen. Call SERVPRO after this occurs to help prevent any subsequent mold!

SERVPRO Technicians Have Dealt with Damage From Many Types of Appliances

Almost everyone has done it – crammed things into that obnoxious garbage disposal. Some people tend to think that garbage disposals can gobble up anything you can throw in them, when in reality, they can only handle light food residue. Garbage disposals are not built for large chunks of food like many homeowners hope. Heavy food buildup can exhaust the disposal blades or even send whole pieces of food into your drainage system, which clogs it down the pipelines and could create flood damage in your home. If this happens to you, you will need professional help right away, like our team at SERVPRO. 

If you know how to properly take care of your garbage disposal in your Texas home, you can avoid flood damage from clogging up your disposal and pipelines. Below, you will find tips for keeping your garbage disposal healthy. 

Grease – Never drain grease, even with hot water, down your drains, especially one which is connected to your garbage disposal. This is the most common misconception of homeowners when it comes to drains. Hot water will only cause the grease to run and clog further down your pipes. 

Potatoes – Peel your potatoes over a garbage can instead of your garbage disposal. You will otherwise be making mashed potatoes in your drain. 

Grains – Not every food group can go down the drain, especially grains. Bread will expand when it gets wet, which in turn will cause clogs to form. 

Large or Foreign Objects – Things like plastic forks, bones, leaves and most other like things should not go down the drain of your disposal. 

Cold Water and Dish Soap – Run the cold water and use dish soap while running your disposal for a few minutes every week. This will clean the blades, stop rust, and allow your disposal to last longer. 

When catastrophe does strike, and your garbage disposal causes flooding in your home, it is essential that you get in touch with our technicians at SERVPRO right away. The longer the damage is allowed to sit, the more damage you will have to deal with and pay for. Plus, mold can begin to grow after just a day or two. 

SERVPRO of Katy/Cypress/Champions/1960 has someone ready to take your call whenever you need us, day or night. Therefore, don’t hesitate to call us at (281) 469-2957 right away when your garbage disposal causes flooding in your home.

Help Prevent Flooding With These 3 Landscaping Features

12/26/2021 (Permalink)

Level your yard to keep floodwaters out!

Protective Landscaping Features

Rain can be a welcomed sight, but a flooded yard is not. To keep your lawn from becoming a swamp, here are three landscaping features to help you disperse outside flooding.

A Driveway Built for Drainage
The two most commonly used materials for driveways are concrete and asphalt. These pavements don’t allow water to seep into the ground. This creates a lot of runoff with nowhere to go. Here are some ideas for getting good rain drainage when installing a driveway:

Channels on sides of concrete/asphalt driveways to catch and redirect runoff
Covered drains in-between concrete slabs to let water slip through and absorb into the ground
Paving stones with spacing for water seepage as a pleasingly aesthetic alternative
Gravel as a classic, budget-friendly option

By making wise design choices, you can build a driveway that helps prevent outside flooding.

A Leveled Yard
Keep floodwater out by leveling your yard. Low areas in yards are where flooding happens most. Fill them in with topsoil to keep water from pooling. The high points of your yard should be around your home and then gradually slope away, keeping storm runoff from your foundation. Low points near the house can lead to water in your basement. If this happens, call your local storm damage experts and ask for future prevention advice during your assessment.

A Strategically Placed Swale
A swale is any type of “ditch” that redirects rainwater away from your home. It is often integrated into lawns as a water feature. A swale does not only move rainwater but slows it down and allows it to seep into the ground. Planting shrubs along its edges and laying stones in the bottom of a swale helps it slow and disperse water even more.
Making smart design decisions and preparing for the storm season in Katy, Texas, will help you prevent outside flooding and enjoy your lawn, even after heavy rain.

Cypress Residents Should Know About SERVPRO's IAQ Service

12/22/2021 (Permalink)

Smoke Alarms Can Save Lives!

Air Quality Improvements After a Fire in Your Business or Home

After an emergency, you might not be able to immediately return to assess damages to your property because there may be hazardous conditions such as poor air quality. Though the fire has been extinguished, the lingering effects could potentially threaten those without the appropriate training and personal protective equipment. Our team of professionals can arrive quickly to address these concerns and help mitigate other losses on your property. IAQ stands for indoor air quality, which is something people may not automatically think about when dealing with fire damage.

Airborne hazards and fire odor control are among the main concerns for property owners. While much of this preliminary stage is assessing the full scope of the damage to state the needs of the insurance provider that offers coverage for your building, we can also begin the steps necessary to overcome potentially hazardous conditions, noxious odors, and debris or particulates circulating in the environment.

Cleaning up the atmosphere throughout the fire-damaged property and improving indoor air quality requires several pieces of equipment strategically placed throughout the building. Our air scrubbers and hydroxyl generators can both be useful in this situation, as they trap particulates, debris, and smoke residue as small as 0.3 microns. The longer these machines run, the cleaner the air within the building becomes.

Overcoming lingering foul odors from the fire is another concern because it can make restoration work challenging for our technicians and others that could be in the building throughout this process. Often the best approach to permanently eliminating or substantially reducing odors present after a fire is with the use of thermal foggers. These machines release a dense chemical compound that neutralizes foul odor molecules on contact.

While odors and environmental hazards might not be as visually obvious as severe structural damage, they are a factor that needs to be addressed as promptly as possible. Our Cypress area fire restoration specialists have the tools and expertise to overcome all hurdles encountered in returning your property to pre-fire conditions. Give us a call today at (281) 469-2957.

Stay Safe This Holiday Season

12/17/2021 (Permalink)

"Have a safe Holiday Season" - SERVPRO

If your home, like millions of other households in the United States, includes a Christmas tree and festive holiday decorations, you should be aware that the breathtaking beauty of the decorations also comes with a fire risk. That is why we are offering helpful tips to people as we come closer to one of the biggest holidays of the year!  

Candles and Christmas trees have been reported to be two of the contributing factors of fires during the winter months. According to the U.S. Fire Administration, Christmas trees account for an estimated 200 fires annually and cause more than $6 million in property damage. Candles alone cause an estimated 15,600 fires each year, causing 1,270 injuries and more than $539 million in property damage. December is the peak month for candle fires, and Christmas is the peak day. 

The following are a few tips for individuals to consider when putting up and maintaining their holiday decorations this December: 

• Do not overload power outlets with holiday lights. Pay close attention to the 
manufacturer's instructions on the number of lights you can string together. 
• Consider using battery-operated flameless candles. 
• Be careful not to splatter wax when extinguishing a candle. 
• Use flashlights instead of candles for emergency lighting. 
• Do not purchase a Christmas tree that is dry or dropping needles excessively. 
Be sure to water your Christmas tree regularly. 
• Do not use strings of lights that are worn, frayed, manually spliced or broken. 
• If you purchase an artificial tree, be sure it is labeled fire-retardant. 
• Do not link more than three light strands unless the directions indicate it is safe. 
Connect strings of lights to an extension cord before plugging the cord into the 
outlet. Be sure to periodically check the wires; they should not be warm to the 

If a fire disaster does strike your home, SERVPRO offers services to help people quickly recover and restore any damaged property. Within four hours of the initial notification, SERVPRO will be on-site to start the mitigation process. 

For more information please visit https://www.SERVPROcarsoncitydouglascountysouthlaketahoe.com/ or call us at (775) 588-2355.

Challenges of Restoring Damaged Municipal Buildings

11/26/2021 (Permalink)

Your community depends upon the municipal buildings being open. SERVPRO has the experience needed to quickly restore Houston's buildings.

We’re Faster To Any Size Disaster, and that is something that we show Houston municipal properties, businesses, and residences every day.

SERVPRO maintains a 24/7 emergency line to handle all pressing situations as they happen. We are prepared to spring into action at a moment’s notice when the circumstances demand it. As the management for city property, any emergencies that occur require your fast response and reaction to get addressed appropriately. In many cases, water loss incidents can be among the most damaging of these potential threats. Water can spread quickly throughout the building and affect multiple offices and waiting areas. 

As much as water removal may seem straightforward, there are many considerations in choosing the ideal extraction approach. For the sake of getting the building back to full capacity as promptly as possible, many entrust properties to the fast and experienced response of our SERVPRO technicians. With a growing inventory of premier recovery equipment, we can address both standing water and the drying to follow while maintaining as minimal of a presence as possible.

Water extraction, when performed immediately upon the arrival of qualified professionals, can protect the installed materials and contents of your damaged areas. While some areas of the building feature low pile carpeting that can get dried and restored quickly with the combined use of our air movers and dehumidifiers, other materials like marble require more intricate approaches. Many assume that because of its finish that marble does not absorb water, but it has a higher porosity than most types of natural stone used in construction. 

While it can take some time to prove overly damaging and detrimental to this flooring material, allowing even mild saturation to persist can alter the composition of the marble. In most cases, this can result in cosmetic concerns like discolorations and etching. Our SERVPRO team can utilize our specialized tools like drying mats to slowly draw out the moisture from this material to reduce the possibility of unappealing aesthetic changes or marring. 

Water removal from marble flooring and carpeting in office areas presents a unique challenge for our SERVPRO of Katy/Cypress/Champions/1960 team when we first arrive. No matter how severe the circumstances, you can count on our professionals to help. Once water extraction is complete, we also offer reconstruction and rebuilding services to address more extensive damage so your restoration process is as seamless as possible.

Call us today.

How Fast Can Water Ruin Walls?

11/22/2021 (Permalink)

Water damage can lead to mold growth, electrical hazards, and cause costly losses to your property.

Lingering Water Can Result in Structural Issues If Not Addressed Quickly

After locating water damage in your home, you might not be aware of how dangerous it is to ignore the problems you find. Even with just a little moisture trapped in your home, significant issues can develop that compromise the structural integrity and overall condition of your working or living environment.  

With the help of an expertly trained professional, you can defeat the water damage present in your building. The right company provides you with quality personnel, advanced equipment, and access to resources you likely do not have on your own. This gives you a better opportunity to protect your investment and provide for your family.

Within days, water can do major damage that you cannot see. 

Water trapped in your walls can cause severe damage to untreated framing materials, insulation, and lead to corrosion, rot, and mold growth. You should always assume wherever water damage occurs, or a leak happens, that mold growth is not so far away. SERVPRO can send IICRC-industry certified technicians to your home that understand how water and mold act, giving you a plan of action that helps you take care of even the worst problems.

Compromised structural integrity severely impacts the value of your home. However, you can minimize any losses you experience by having a trained professional clean and dry your home after water incidents occur. Our restoration representatives can help you understand which steps to take, remove any standing water with the proper extraction, drying, and cleaning equipment and help your home become liveable again, "Like it never even happened."

We repair the damage caused by water emergencies.

Because of our proximity to your area, 24-hour emergency services are available year-round. We give you access to the help you need, whenever you need it by proudly supplying quality water damage restoration throughout our community. Whether you have a faulty appliance, damage caused by leaky or broken pipes, weather-related water problems, or something as terrible as a flood, we can help.

Advantages of catching water damage early:

Failure to attend to water damage can lead to mold growth, electrical hazards, and cause costly losses to your property. That means such incidents are stressing and the best line of action to take is to work with a team of restoration experts as you try to get your business or home back to its former state.

It is vital for any Houston resident to act within 48 hours from the time the water event took place.

When our technicians arrive at your property to address water damage, we immediately do a site inspection. With the help of specialized devices, we are in a position to determine the magnitude of the problem. By using moisture meters and infrared cameras, we can detect any hidden moisture in ceilings, walls, and floors. The inspection also helps us to find out salvageable contents, items that need replacement. With all these details, we formulate an appropriate restoration plan.

The Water Extraction Process

During the water extraction process, our team can use pumps and truck-mounted systems to remove deep standing water. If we notice that the water has gone through your carpet or padding, we lift it and dry it separately or discard it when necessary. After removing the water through extraction and drying the site, there are chances of the structure having high humidity. When the humidity is high, there are chances of secondary water damage -like mold growth - taking place once condensation takes place. To prevent that, we perform dehumidification with the help of Desiccant Dehumidifiers and Refrigerant Dehumidifiers.

Water can cause organic items to rot and emit odors. When there are strong odors at the site, our technicians may decide to perform ozone deodorization. We perform the process using ozone deodorizers which are machines that produce ozone, which breaks the molecular formula of the odors thus freshening up the area.

SERVPRO of Katy/Cypress/Champions/1960 stands ready to assist homeowners with professional water damage restoration, cleaning, and deodorization services you can trust.

Give our offices a call, today.

Mold Can Infect The Cleanest Properties

11/17/2021 (Permalink)

Mold Infestations Happen to Clean Homes Too!

Certified Professionals at SERVPRO Will Make Sure That Your Remediation Process is Done Correctly

Mold is present in almost every location, both indoors and outside. Mold has many different varieties, and while some are harmless, others can cause health effects. Mold comes in many different colors, and most will discolor the surfaces that the mold is found growing on. If left alone and not remediated, mold will not only discolor surfaces, but it will also begin to decompose and eat away at the material it is located on. 

Mold Could be in Your Home – Here is What You Can Do About It

While mold produces a very strong musty odor that can be very disagreeable, it is not necessarily the sign of a dirty home. Because mold is found almost everywhere, any home can become the victim of a mold infestation. Mold does not need dirt and filth to survive, but rather moisture is required. If you smell a musty odor or find mold itself growing somewhere in your Bijou home causing mold damage, there's no reason to be embarrassed by it. Rather, you should call us to begin the process of restoring your home to lower levels of humidity and to start the remediation process. 

When you discover mold, it is important not to disturb it. Do not touch it or blow on it. This is because mold creates spores that are sent out into the air when it is disturbed by the wind, even small gusts. Shut off any water lines that may be leaking into the area. Then you can remove any water or condensation you find present near the mold, taking care to use rubber gloves. These and any cleaning cloths you use should be disposed of in a plastic bag that you tie closed when you are done. Absorbent cloths are best to use. 

SERVPRO Professionals and Technicians Use the Latest in Technology 

We use the latest devices to determine where mold is likely to grow in your home's interior, coupled with the latest developments in remediation processes. We assess, extract the mold, and complete the drying process. We then assess again to ensure that drying has been complete in scope. 

Part of these assessments will include examining the surfaces the mold was present on for deterioration. Materials in your home that have become deteriorated need to be removed and replaced. These repairs will further reduce the chances of mold recurring. Leaking water lines and other sources of water and moisture will also be repaired. 

Mold Damage Remediation is Most Effective with Water Extraction and Drying 

Without control of the water that has caused the mold problem, mold can quickly return. Mold does not require large amounts of water to survive. When the water source is discovered and repaired, remaining moisture cannot be left to simply dry up on its own. It must be evaporated so that it will no longer be present. Moisture can deteriorate many materials in your home, even after the mold has been remediated. Damage caused by mold and water should be removed and repaired. This will protect surrounding structures from future damage. 
For Mold Damage Repair and Mold Remediation, Call Us for the Fastest Service 

We are available 24/7 to answer your call at SERVPRO of Katy/Cypress/Champions/1960. We will send a professional team to assess your mold damage problem and explain to you what exactly needs to happen in your unique situation.

Choose The Right Fire Extinguisher

11/16/2021 (Permalink)

Different extinguishers are designed to put out different types of fires.

For homeowners in Katy, Texas, keeping the home and everyone in it safe is a top priority. While hopefully, a fire doesn’t break out, fire preparedness is an essential component of staying safe and knowing what to do. A key tool in defending against fire is a fire extinguisher, but choosing the right one isn’t always easy.

Types of Extinguishers

When it comes to avoiding fire from spreading, an extinguisher is the first line of defense. If the flames are already too much, immediate evacuation should take place. For handling small fires, the right extinguisher needs to be used. The wrong one has the potential to fan the flames. Below are the types available and what they are designed to put out.

Class A: Common combustible materials, such as cloth, wood, and paper
Class B: Flammable liquids, such as grease, gasoline, oil, and oil-based paints.
Class C: Electrical equipment and appliances
Class D: Flammable metals
Class K: Oils and animal fat used in cooking

For homeowners, the best to have around the home are A, B, or C. A combo of those is also available, which will be listed on the label. If your kitchen is a busy place and food is always being prepared, it may be worth considering having a Class K to help put out grease fire.

Choosing the Right One
A fire extinguisher also comes in different sizes, from 10 pounds to 2 pounds. That weight indicates the amount of chemical inside, not the weight of the canister. In many cases, going bigger is better, especially in garages, but it may be too heavy for indoor use. A 5-pound extinguisher near the laundry room and kitchen are a common choice. Ease of use and storage is also a consideration. Some are available with a hose and disposable, while others are rechargeable. Many come with mounting hardware, ensuring that stay in a secure, stable location.
Regardless of what is best for your home, having an extinguisher provides a little extra peace of mind.

Using Your Extinguisher

Once you have picked the right extinguisher, you can follow the P.A.S.S. technique to put out the fire. First, pull the pin and break the seal. Next, aim the extinguisher's hose or nozzle at the base of the fire. Then squeeze the handle to release the chemical or water onto the fire. Finally, sweep the fire extinguisher from side to side until the flames are gone.
Even a small blaze can cause major damage to your home. Thankfully, SERVPRO can assist with house repairs once flames have been extinguished.

Call SERVPRO of Katy/Cypress/Champions/1960 if you have a fire or any fire-related questions!

Why SERVPRO is the Company to Call for Property Damage Situations

10/22/2021 (Permalink)

When your home or area gets flooded, call SERVPRO. We are here 24/7 to respond to your emergency.

Why Katy and Cypress Texas Residents Rely on SERVPRO for Restoration Services

There are many actions homeowners in Cypress regularly take to guard their properties against water damage, fire damage, storm damage, and mold infestations. However, the unexpected still occurs, and pipes break, flash floods, hail, and high winds happen, fires ignite from a momentarily distracted cook and an overly hot pan, and a global pandemic is causing a great amount of change in the way we live. 

A higher standard of clean

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses, and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program?

Water Damage Assistance

When a Cypress residence requires water removal, one of the biggest mistakes homeowners make is attempting to handle the problem themselves. Mopping and blotting up water with towels or rags works to remove water from the surface, but water migrates easily within wall cavities, behind baseboards, and under flooring. All of these things cause further damage to the structure in terms of ruined sheetrock, delaminated tiles, and in many cases, mold growth.

Water extraction, of both seen and unseen moisture, is vital to limiting loss in the home. SERVPRO technicians utilize advanced moisture detection equipment to scope properties and determine the pathways of migrated water and where to concentrate water removal efforts.

The technicians bring every piece of equipment they need on their green service vans and unload their portable pumps, extractor heads for a carpet pile of any height, and squeegee attachments for tile and hardwood flooring. The technicians do several passes to pick up as much moisture as possible to lessen the time needed for drying — this method of restoration assists in saving both property and contents from secondary-type damages.

Fire Damage Needs Fast Cleanup

Even a small localized fire in a Katy home has the potential to cause more significant fire damage through the spreading of soot through both the HVAC and foot traffic. One of the first actions SERVPRO technicians take when they take on fire loss cleanup in a property is the active containment of the worksite through the use of plastic barriers over doorways or vents or through the setup of negative air chambers.

Technicians perform fire debris removal quickly using shovels and other removal tools to pick up charred, ruined contents. Fire damaged sheetrock and other structural components are cleanly cut away — the removal of these loss items from the property assists in lowering the pungent smoke odors.

Air quality during and after fire damage cleanup is a concern for technicians. They often run air scrubbers and ensure there is adequate ventilation within the contained worksite to continually lower odors. After any needed drying, the certified odor control technicians apply multiple methods to ensure there are no residual odors left behind. Standard actions include the use of devices such as hydroxyl generators that safely use UV rays to neutralize airborne soot particles. Another effective method for absorbent, porous items such as window treatments and upholstered furnishings is thermal fogging where a heated solvent penetrates and eradicates foul smoke odors.

Storm and Flood Damage

Damage to Katy homes from intense storms or flash floods receives treatment in much the same manner as water damage. However, flood damage has the probability of containing toxins, bacteria, and sewage. SERVPRO technicians test the water upon arrival, so they choose the appropriate water treatment method for safety during mitigation.

Technicians work to limit loss to the contents in the property and remove items in an organized pack out to a secure location for cleaning and restoration as needed. The technicians have access to some of the same equipment and methods that the Library of Congress uses to restore and preserve historical documents and books damaged by water.

Controlled demolition techniques perform the dual purpose of removing damaged building materials and allowing maximum airflow for more expedient drying. For example, once groundwater wicks into sheetrock, there is no restoration potential even after complete drying. Cutting it away allows for airflow within wall cavities where otherwise the trapping of moisture could occur.

After drying and disinfection of the property along with any necessary proactive mold preventatives, technicians ready the property for any needed repairs or reconstruction to return it to its pre-flood damage condition.

Mold Damage 

The occurrence of mold infestations in a home has the potential to happen after fire or water damage. They can also occur whenever there is a constant, elevated humidity level such as poor performance by a  bathroom exhaust system not properly porting away damp air from ordinary everyday activities such as showers.

Mold spores exist naturally both inside homes, and out, the airborne spores are inert until they encounter ideal conditions such as high humidity conditions over 50%, excessive moisture, and something to consume such as wood beams, sheetrock or paper products like books or stored files in an attic. Once established, the colonies expand quickly, and infestations increase as long as those conditions remain unchanged.

SERVPRO technicians contain the worksite to stop any further spread of mold spores and rapidly lower the humidity levels using their air movers to deliver warm, dry air. Once dry, existing mold colonies undergo careful hand removal, including gentle scraping and the use of hand vacuums to clean up the dried mold. Wood support beams sometimes require more intense efforts to remove the infestations and technicians utilize a removal application known as soda blasting. This method uses bicarbonate soda delivered at a high velocity working as a mild abrasive to remove stuck-on mold without marring surfaces.

After the completion of mold remediation, technicians diagnose the reason for the infestation in the home and suggest the needed repairs to stop the problem from reoccurring in the future.


There are many reasons for Katy and Cypress residents to choose a professional restoration service when there is a home disaster requiring cleanup. The technicians undergo extensive training in hands-on scenarios, so they learn the best practices for handling water loss, fire damage, smoke residues, and mold remediation before they ever set foot onto a job site. As advances continue in the restoration sciences, technicians continue their education to stay on top of current trends.

At the first sign of water, fire, or mold damage to your home contact SERVPRO of Katy/Cypress/Champions/1960 . Certified technicians are available 24/7 for any restoration service job needed and arrive soon after your initial call because we are local AND We're Faster to Any Size Disaster.

Quick Action Cleanup and Mitigation Response, Even in the midst of a Storm

10/22/2021 (Permalink)

Property disaster events might be unpredictable, but our SERVPRO response and rapid cleanup and restoration service is reliable.

When you are dealing with fire, smoke, storm, flood or another type of property disaster, immediate action is crucial.

That’s why SERVPRO of is here to help. Our crews are ready to respond to your property emergency 24/7, 365 days a year. Yes, even at 2AM our highly trained staff and state-of-the-art equipment will respond to your building fire or facility flood. When you make the call, our staff is READY to take immediate action to help preserve as much of your property as possible and help to avoid additional damage and cleanup costs.

SERVPRO is a trusted leader in the property disaster recovery and restoration business, our on-call 24/7 emergency response teams are highly trained and experienced with all types of property disaster losses including fire, smoke, water, sewage, flood and storm damage. Our restoration professionals near you have 30 years of experience providing high-quality commercial and residential property disaster restoration and reconstruction services to local communities every day.

Emergency Response Property Disaster Restoration Services

SERVPRO is committed to making the cleanup, restoration and rebuild process for our customers organized, efficient and successful, after a frustrating and confusing property disaster event. Whether your home or building sustained damages from a storm, flood, fire or water disaster, you’ll have trusted and compassionate professionals by your side. We will work with you to survey the extent of the property damage, develop a plan for cleanup, restoration and reconstruction.

Disaster restoration and repair is best left to professionals. Our SERVPRO professionals are skilled with the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete your home or commercial building cleanup and repair properly. Our expert team has the experience, certifications, and equipment to complete any size restoration and rebuild project quickly, correctly, and affordably.

Some of our property restoration services include:

  • Water Removal and Extraction: This important and often first step in the process involves us removing and extracting standing water from all areas of your property. Our SERVPRO technicians utilize industrial grade equipment to move large volumes quickly and efficiently to minimize long term hazards and damage.
  • Property Drying: After the bulk of the water is removed hazardous levels of moisture can still exist in fibrous structural and aesthetic components in your home or business building. We utilize specialized equipment to pull moisture from the air to create an environment suitable for drying of these important pieces and may also attempt to speed the drying process with heat.
  • Cleanup and Debris Removal: After water and moisture have been removed and dried it’s important to conduct thorough cleaning of the affected area to prevent future health hazards. Flooding from rivers and sewers can pose exceptional risks to health and welfare due to the silt and bacteria they carry. Our team will remove damaged items that are beyond repair.
  • Soot and Smoke Mitigation: SERVPRO’s full-spectrum cleanup and restoration capabilities have many benefits when it comes to fire and smoke damage restoration. We often use air scrubbers to create negative air pressure to force contaminants through HEPA filters before exhausting to the outdoors. Air quality is improved, including the clearing of any fumes from cleaners or solvents used to remove protein-based soot from kitchen fires.

Our team provides professional and prompt emergency restoration services for all commercial businesses and homeowners. SERVPRO’s building services gives our location a unique opportunity to streamline the entire property restoration and recovery process, while mitigating challenges and providing quick and seamless professional service from start to finish.

If disaster strikes, call SERVPRO of Katy, Cypress and SERVPRO of Champions and 1960.

Having an ERP is Important to Prevent Water Damage

10/18/2021 (Permalink)

SERVPRO has warehouses of drying equipment to handle any-size water loss.

Having an Emergency Response Plan in place is imperative when owning or managing a business.

SERVPRO of Katy, Cypress, Champions, and 1960 offers a complimentary service to any business that doesn't have a sufficient plan. Emergency Ready Profiles or ERP's are an excellent way to be proactive ahead of any disaster. The plans are compiled by our team of experts and documents with photos and directions all sensitive areas in your building such as shut-off valves and exits. We will tag for you all of the important shut-offs so your employees will know what to do and where things like gas, electrical, sprinklers, and water shut-offs are located.

ERPs have all the important information a company would need during an emergency such as insurance contacts, policy information, and local emergency responders. The plan is available on SERVPRO's Ready App so it can be accessed at any time, any place and has a click to call feature.

This month, SERVPRO of Katy/Cypress/Champions/1960 had a customer hit the click to call button after a fire. The fire caused damage to the main residence where it started. A burnt mattress, smoke, and soot damage, but nothing major from the fire.

The biggest problem came from the sprinkler system and the thousands of gallons the local fire department used to eliminate any hot spots. When the smoke had settled, the water found its way from the 19th floor all the way to the ground level of the building.

Our crews worked to get our equipment up the stairs, placing dryers on each floor in order to start the dry out process. After a week of running the equipment, moisture tests were performed successfully. We had accomplished drying the whole building out. SERVPRO finished the job with reconstruction to the affected unit.

This instance shows how any fire, big or small, will leave damage not only from smoke and soot, but also from water used to put out the fire. Mold growth can occur rapidly, and a number of other issues can spring up. Make sure your building has an emergency response plan in the event of any fire or water emergency.

Call SERVPRO of Katy/Cypress/Champions/1960 to learn more about getting your free Emergency Response Plan from the professionals.

Categories of Water Damage

10/12/2021 (Permalink)

If Category 1 water damage is not addressed quickly, it can eventually become Category 2, which can cause some potential health hazards.

Not all water damages are created equally. We are called each day to clean up and dry after a water damage, but the work involved varies not just by the amount of water involved, but also the category it falls under. These categories—determined by the number of contaminants in the water—inform our technicians of the work and equipment necessary to make it “Like it never even happened.”

Category 1 – Little to No Contaminants

Water damage that falls under this category comes from “clean” water and poses very little risk of causing adverse health effects. This type of water damage is easiest to dry and follows normal drying procedures. Category 1 damage usually comes from malfunctions or breakage involving water supply lines.

However, when it is not addressed in a timely manner, Category 1 water damage can become Category 2.

Category 2 – Significant Contamination

Category 2 water damage has significant levels of contamination and has the potential to cause some health effects when left for an extended amount of time. In this case, the technicians’ first priority should be to employ cleaning processes before beginning the drying process. Some sources for this category type include aquarium leaks, dishwasher discharges, or untreated Category 1.

For water damage in this category, an antimicrobial spray will be applied to help prevent the growth of microorganisms.

Category 3 – Substantial Contamination

Category 3 water is extremely contaminated and comes from unsanitary sources such as sewage backups and flood waters. Because this category poses strong adverse health risks, several forms of PPE gear are required and those with compromised immune systems must be evacuated. Porous materials that were affected must be either removed or undergo very strict cleaning and drying (a very expensive process). Even stronger cleaning methods than employed for Category 2 water damages must be used.

SERVPRO and Water Damage Categories

Our team at SERVPRO of Katy/Cypress/Champions/1960 is certified by the IICRC to handle your water damage regardless of its category. Our goal is not just to dry the damage; it’s to make sure that you can occupy an environment without facing ill health effects. If you have a water damage, call SERVPRO of Katy / Cypress / Champions / 1960 today.

SERVPRO Commercial Building Fire Damage Cleanup and Repair Services

9/28/2021 (Permalink)

SERVPRO can provide services to prevent further damage, help determine which items can be restored and rebuild your property completely.

Fire damage can have a devastating effect on local businesses.

SERVPRO is here to help, providing emergency and rebuild services to local property owners and managers.

Fires cause massive amounts of damage, destroying structural materials, business items, and bringing massive amounts of water damage, toxic chemicals, harmful soot pollution, and unhealthy smoke levels to your property. First Responders often extinguish the flames quickly, but soot and smoke move more rapidly. The moment authorities permit you to reenter your building, the clock begins ticking on successful property restoration. SERVPRO of Katy, Cypress, Champions, and 1960 Counties understands the need for speed and assigns skilled technicians to your job within hours of your first call.


    •    Burnt Structure; framing, roofing, doors, drywall, flooring, and cabinets
    •    Office Property and Equipment; furniture, supplies, and appliances
    •    Soot and Smoke Damage; HVAC unit, surfaces, air quality
    •    Odor; smoke and toxic chemicals from damaged structure and contents
    •    Water Damage; results of fire suppression system and local Fire Department efforts
    •    Mold Damage; water damage left untreated can quickly cause mold growth

Smoke and soot damage are especially invasive attacking every space of your commercial property, including areas far from the actual fire. The residue from the fire travels in the air, coating surfaces. This debris must be removed before it begins etching, distorting, discoloring, and disintegrating wood, carpeting, fabric, drywall, plastic, metal, and glass.

CONSIDER CLEANUP REQUIREMENTS: SERVPRO can provide services to prevent further damage, help determine which items can or cannot be refurbished and which structural elements do and do not need to be repaired or replaced.

SERVPRO is here to help repair commercial fire disasters

    1.    Secure your business site including board up and tarping services
    2.    Protect areas unaffected by the fire with barriers and storage if necessary
    3.    Assess the affected areas for a full scope of damages
    4.    Take a detailed inventory of damaged property and materials
    5.    Detect, neutralize, and remove harmful gases and toxic materials
    6.    Determine the best cleaning, repair and restoration solutions for your property
    7.    Restore, replace and repair building materials with our skilled building/restoration teams

SERVPRO has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, public or office building, our crew will assess the damage in each room and plan proper procedures, using dry or wet cleaning strategies matched to the character of the residue found and the materials affected. Systematically, SERVPRO progresses through your business, room by room, to assure that all harm is reversed and the corrosive soot and smoke are permanently eliminated.

We answer the phone, ready to help with your property damage

As a leader in property damage restoration and repair services, we have helped countless families and businesses through very unpredictable and devastating residential and commercial property losses. We understand you may not know what to do in a disaster situation; SERVPRO can help by responding faster with professionals who can help you through the restoration process.

SERVPRO offers a Custom “EMERGENCY READY PROFILE” Preparation Service; one of our professionals will come to your commercial property and assess your proper emergency service solution, should you ever have a disaster in the future. The preparation process is quick and easy and makes the aftermath of a disaster simple because all the details are assessable to our staff and technicians should you need us. The emergency ready profile also helps your staff know what to do in the event of an emergency, and where important safety items are located. We provide this service free of charge, so call us today.

Educate Children About Flood Dangers

9/25/2021 (Permalink)

Let’s teach our children how they can be safe in an emergency!

Flooding is dangerous and destructive. It can happen anywhere, and at any time, for a variety of reasons. Flood-related injuries are usually due to a lack of proper preparation and/or nonexistent safety measures. As difficult as it is for adults to remain safe during a flood, it is even more strenuous for children.

Children must be properly taught about the dangers of flooding, what to do and not do, and how to remain safe. Adults should be proper role models by heeding warnings issued by the National Weather Service and taking appropriate precautions.

Teaching Tips

Teach children to avoid water when unsupervised. After a storm occurs, creeks can be tempting to play in, but any area overflowing with water can be dangerous. Water does not always indicate its depth, and what looks like a shallow puddle may be a hole that is several feet deep.

Children should never try to walk or run across any kind of flowing water. It takes only six inches to knock a grown man off his feet. Running water carries debris such as rocks and branches, which may cause serious injury if they come in contact.

Children should know how to operate a portable radio or television, and where to tune it for weather forecasts and conditions. Flash floods occur suddenly. Most deaths related to them happen because people do not evacuate rapidly enough. Establish a family emergency plan and make sure your child knows the drill. Keep them involved in the process. They should also know how to dial 911 and explain any emergency that may happen to the operator.

Teach children the tagline: "Turn Around, Don’t Drown". It is designed to drive people away from flood conditions. Avoiding floodwater is the best way to stop accidental injury or death. In emergencies, kids should remain with their parents or the closest responsible adult. Following directions is a must for safety.

Never assume that your child will do the correct thing in emergency situations. Make certain that they are properly educated on all facets of severe weather and emergency scenarios like flooding.

Certified: SERVPRO Cleaned- a defensive cleaning program

9/21/2021 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

SERVPRO is here to help get you back to business.

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and healthy is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new, higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the bio-storm of COVID-19. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned*.

Extensive training and specialized products set SERVPRO commercial disinfecting apart

As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

    •    Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

    •    Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

    •    Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Katy, Cypress and SERVPRO of Champions, 1960 Counties today for your Certified: SERVPRO Cleaned consultation

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. A study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Does Your Business Have a Plan?

9/11/2021 (Permalink)

Will your business recover after a disaster?

How quickly your company can get back to business after a hurricane, fire, or flood often depends on the emergency planning done beforehand. The global pandemic is another emergency situation that has affected almost every business in the United States this year. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. Only 50% of businesses are able to reopen following a disaster. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place and practice for all kinds of emergencies. This year, a big focus is on implementing social distancing measures and letting your customers know that you have a new, higher standard of clean to protect their health. Learn about our program providing professional cleaning services: Certified: SERVPRO Cleaned.

Basic measures business owners and managers can take to begin preparing for any kind of disaster.

Develop a Business Continuity Plan

Begin by identifying operations that are critical to survival and recovery. Then carefully assess your internal and external functions to determine which staff, material, procedures, and equipment are absolutely essential to keep the business operating.

Review Insurance Coverage

Understand what your policy does and does not cover. Check with your provider about things such as physical losses, flood coverage, and business interruption. Inadequate coverage can lead to major financial loss.

Prepare Your Emergency Plan

Communication with your employees is central before, during, and after a disaster. Be sure to share emergency information with your staff.

Practice the Emergency Plan

The ability to evacuate workers and customers effectively can save lives. Establish evacuation producers and ensure your staff knows the route.

Secure Your Facility and Equipment

Install exit signs, fire extinguishers, and smoke alarms, and detectors in appropriate areas.

Improve Cyber Security

By using anti-virus software, firewalls, and secure passwords, will better protect your business’s data and information.

Locally Owned, with National Resources

SERVPRO of Katy / Cypress and SERVPRO of Champions / 1960 is locally owned and operated so we are part of your community too. When you have a fire, flooding, water emergency, or need professional cleaning and disinfecting, we’re already nearby and ready to help.

As cleaning and property damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored thoroughly and your business ready to reopen quickly. Call us today.

3 Things To Do Before a Flood Hits

8/18/2021 (Permalink)

Are you covered by insurance in the event of a flood?

3 Things To Do Before a Flood Hits in Katy

During the storm season, business owners in Katy need to consider the risk of flooding. If the winds and rain pick up too much, it's possible that rivers, oceans, or sewer lines could overflow, making their way into the property. Proprietors, should this happen, would have a lot to deal with including a ruined structure and lost valuables. While no one can control nature, people can adopt preventative measures to ward off the catastrophic effects of unexpected events. It's best to understand and know what to do before the water rises.

1. Review Your Policy

Are you covered for flood damage? Many people have a hurricane or water clause; however, it doesn't always cover a flood. Therefore, it's best to spend some time now ensuring that your policy has everything you need. Locate the paperwork, have a copy with you at all times and be aware of your agent's procedures. The following are a few questions to which you should know the answers:

  • Who do you call?
  • How do claims work?
  • What is your deductible?
  • Do you have property loss?

2. Secure the Structure

Minimize the impact of flooding by taking precautions early. This includes moving items to higher ground, keeping them safe and dry. Locate someplace in your building, either a second story or stacking boxes. Anything of major value should be shifted for protection. Gather documents or contracts that you can't afford to lose. Floodwater is contaminated. You won't have immediate access to them. It might be best to backup files on a server or cloud, so you can access them elsewhere. Finally, establish an external barrier with sandbags.

3. Understand Restoration

If storm damage happens, it's important to seek immediate assistance. The black water contains microbes that could further ruin the premises and is not acceptable for personal repair. Rather than waiting to find someone when it happens, do some research ahead of time, locating a reputable water restoration company in Katy.
Protect your establishment from flooding. Have phone numbers and paperwork handy and safeguard the structure as much as possible.

If you have any questions or are ever in need of emergency restoration services, SERVPRO of Katy/Cypress/Champions/1960 is available to take care of your needs 24/7.

Our Highly Trained Staff is Ready to Restore Your Home After Water Damage

8/16/2021 (Permalink)

Water damage soaked the carpeting and the structural elements of this staircase in this home. Our technicians arrived quickly and restored the home

Water Damage Restoration for Your Home

One of the most common reasons for water intrusion in homes is a leaky roof. Various things such as missing shingles, wind damage, clogged gutters, or storm damage can cause a leaky roof. Unfortunately, you probably won’t realize there is an issue until the water starts dripping down into the living space of your home.

When you’ve seen signs of a roof leak in your home, you need help to clean up the water damage and restore your home to how it was. SERVPRO staff is highly trained and experienced, plus we’re faster to any size disaster, so you can trust us to do a thorough and timely job before additional damage can be done.

When you see water spots on your ceiling or water dripping down from the ceiling, you need to take immediate action. Since the leak made it this far, you can’t be sure how much damage is done already in your attic, but you do not want it to come down and drip onto furniture, flooring, or walls and do additional damage.

When checking an attic space, SERVPRO techs examine all sections of the construction of the roof. We check to see if any roofing material is damaged if the decking was affected and if the water leak is stopped. The structure of your roof and home are checked for damage and what repairs need to be made.

Some attics are easy for us to access but getting into others can be difficult. How much equipment we can get up there is limited, and sheetrock can complicate the drying process. Once we demolish any damaged sheetrock, structural parts in your attic area are relatively simple to dry. Plus, we might have to remove sheetrock so we can access areas inside the attic.

Many times, when working to restore an attic, we have to work with the insulation that is there. We might be able to dry and save any wet fiberglass insulation, but wet plaster or sheetrock under the insulation might not be restorable. A majority of the time when plaster or sheetrock is sagging, we have to move the insulation to an area that is not damaged so we can get to the sagging sheetrock. We use large insulation vacuums to remove insulation and maybe save it for reuse.

We may need to build containment around the water damage, as the removal of sheetrock and insulation and create large amounts of dust. Negative air pressure can also be needed.

SERVPRO of Katy / Cypress / Champions / 1960 is always available to help you restore your home when you have a leaky roof. As soon as you see signs of a problem, reach out to us, and we can have your home fixed up before you know it.

SERVPRO Services

8/9/2021 (Permalink)

(Left to right) Doug Tyte, Thomas "T Dog" Kennedy, and Hendrick "HP" Palmer applying their expertise to the job

SERVPRO Services

              Here at SERVPRO of Katy/Cypress and Champions 1960, we are known for our water restoration, fire restoration, and mold remediation. Usually, when we get called it is because someone had a pipe burst or a kitchen fire. We are a great restoration company and enjoy helping people get their lives back to normal through water and fire restoration but we include many other services as well.

              We apply our certified expert technicians to services other than water and fire restoration. These include move-outs, contents restoration, electronic restoration, document drying, reconstruction, contents claim inventory, carpet and upholstery cleaning, HVAC cleaning, and deodorization, biohazard, and vandalism cleaning.

              We are dedicated to keeping our community running through doing these dirty jobs that no one wants to do because we love our community. We are certified in all the above services because we know that you need to know the topic to do a good job. We make it our duty to do the job right and to make it "Like it never even happened."

How We Rescue Flooded Homes With Water Removal

8/5/2021 (Permalink)

An overflowing toilet requires professional water removal services to properly restore your home and prevent further damage.

SERVPRO’s Water Removal Process for Flood Damaged Homes

When a home in Katy, Texas becomes flooded from an outside source, such as incorrectly aligned gutters or an interior one, like an overflowing toilet, water immediately begins damaging everything it comes into contact.

In a flooded home in Katy, the restoration process only begins with water removal services. The other services help prepare your home for your return by removing materials damaged by the water and replacing them with all new materials. We do what it takes to make your home “Like it never even happened.”

After the pump trucks extract all signs of standing water from your floors, we move onto saturated materials. The drying out of your home continues with the use of smaller extraction units, both portable and easily maneuverable by hand as well as stationary units. Then we bring in powerful air movers that increase the circulation rate of the air inside your home.

As air moves rapidly through your home's interior, we take meter readings of the surfaces of your dwelling so we can assess our progress. Sometimes we need to dry the interior of walls, so we make small openings, which we close upon completion of the drying process. Carpeting can sometimes take a terrible toll during a flood, so we often replace the entire carpet and the pad below.

Our Odor Control Technician (OCT) is ready to help make the odors left behind by flooding, due to the high organic content flooding brings into homes, not only less obvious but eliminated. We do not merely cover up odors. We eliminate them at their source by removing the compounds that cause them.

SERVPRO of Katy/Cypress/Champions/1960 wants to help your family recover from horrific events such as flooding that can keep you out of your home until they no longer pose a problem for your family's occupancy. Call us as soon as you know there is a problem with an impending flood, and we can give you helpful tips on lessening flood damage. We Are Faster To Any Size Disaster, including floods.

Maintaining a Sump Pump

7/27/2021 (Permalink)

A sump pump will be ready to protect your property from water damage

How To Maintain a Sump Pump

Regardless of whether you live in an area that is susceptible to floods, it is beneficial to consider having a sump pump in your home in Cypress, TX. An exceptionally heavy rainstorm, rapidly melting snow, or a broken pipe could all be the cause of a flood in your basement that can more easily be managed with the proper equipment. Once you have your pump, there are several tasks that you should undertake regularly in order to keep it properly maintained.

Clear Obstructions

The discharge pipe and vent hole, pit, and intake screen are all points that are vulnerable to obstructions. Proper pump maintenance means checking for dirt and debris that could be preventing proper drainage, eliminating anything that is blocking the screen, and clearing things that prevent the float component from functioning. You can conduct periodic tests by pouring water into the basin. The pump should activate and drain the water. Regular maintenance of your sump pump ensures that it is ready for an emergency.

Maintain a Safe Connection

Pumps are usually run off of an electrical source, so make sure that yours is plugged into the correct type of outlet (ground fault circuit interrupter or GFCI). You should also check the cord once in a while, especially if you have any history of rodents in your basement that could damage the cord.

Replace Backup Power

Your pump probably has a backup power source. Test the battery at least annually and replace it every couple of years. The backup power source is your last line of defense in the face of a flood, so if it's been sitting unused for a lot of years, there's a good chance it won't work when you need it to. If that happens and your basement does flood, call an emergency mitigation company to evaluate for safety before you start to clean up.
A sump pump will always be at the ready to protect your home from water damage if it is maintained properly.

Preparing Your Business for a Potential Fire Disaster

7/20/2021 (Permalink)

Back up important data and documents.

How Can I Prepare for a Fire Disaster?

Although there is only a slight chance, you never know when your Katy, TX, commercial property could catch fire. Whether it's a result of a faulty electrical system, a toaster fire in the breakroom, or a wildfire intrusion, it's essential to think about fire preparation before the worst occurs. Being proactive can potentially save lives, your building, and your business.

1. Back Up Your Important Data and Documents
The survival of your business could depend on having backups of your essential data and files. As an extra precaution, you can store this data in a separate physical location, such as on a hard drive kept in your own home. However, your best option is to keep backups of everything in the cloud. You can also scan essential paper files and upload them to your cloud storage.

2. Prepare Your Employees
Familiarize all of your employees with the building evacuation plan, the location of fire extinguishers and first aid kits, as well as other critical information. Part of your fire preparation should include routinely practicing fire drills and presenting fire safety rules with all personnel.

If you don't have a binder with this information available to employees, contact SERVPRO to come to your building and create a free Emergency Readiness Plan for your office.

3. Review Your Commercial Insurance
A critical part of your plan is reviewing your commercial insurance policy to ensure you have the correct type and amount of coverage. Having the proper insurance could mean the difference between saving your business or losing everything.

4. Create a List of Emergency Contacts
Another vital component of disaster preparation is creating a list of emergency contacts. The list should include employees and their emergency contacts, suppliers, local emergency services, your insurance company, and fire damage restoration professionals. Keep a copy of this list off-site in case the original gets destroyed in the fire.

Any type of disaster at your business can be traumatic for everyone involved. However, having a fire preparation strategy in place can provide you with some much-needed peace of mind. SERVPRO is here to help you prepare for the worst, and restore your assets if anything happens.

Steps To Fix a Kitchen Sink Leak

7/15/2021 (Permalink)

A leaky kitchen sink may seem like a minor issue, but an ongoing leak could have serious consequences.

Here Are a Few Steps To Fix Your Kitchen Sink Leak

A leaky kitchen sink may seem like a minor issue, but an ongoing leak could have serious consequences. Business owners may be able to fix a malfunctioning faucet, drain or drain seal at a residence in Cypress, TX. A leaking supply line or other plumbing problems could cause flooding requiring expert repair. 

1. Find the Source of the Leak
A leaky or broken water supply line may visibly drip or spray water in a home. A P-trap or sink drain leak may only be evident after the water has run through the sink. If you cannot locate the source of a leak, shut off the water supply and contact a plumber.

2. Fix the Drain, Seal or Faucet
A leaky faucet is relatively easy to replace, along with one or two washers or gaskets. A P-trap leak may require clearing a blockage, tightening connections, or replacing a corroded trap. A sink drain leak may need to be unscrewed and repacked with plumbers putty. A broken supply line is more likely to cause category one water damage or flooding and require expert repair.

3. Contact a Plumber If a Leak Continues
If the kitchen repair measures you take to stop a leaky sink are not effective, it is a good idea to call a plumber sooner rather than later. The longer an under-sink cabinet or other areas remain wet, the higher the risk of major water damage and mold.
A leaking sink often starts off as a drip, but a problem that goes unaddressed could end up flooding a home kitchen in Katy or Cypress, Texas. If you cannot resolve the underlying cause, contact a plumber to minimize primary damage. An under-sink cabinet that has been exposed to water for a long period of time or repeatedly may suffer primary and secondary damage.

If you need assistance, call SERVPRO at (281) 500-8230.

Sprinkler System Malfunction Requires Water Removal

7/13/2021 (Permalink)

Sprinkler systems help immensely when they engage during a fire. Should they go off by accident, you'll need to contact SERVPRO.

Ironically, a system designed to protect your business from a catastrophe can damage it in other ways. A common example of this is a sprinkler system installed to protect a commercial building from fire. The waters sprayed to knock down the flames cause their own harm, and a restoration company needs to be skilled in both water and fire damage to offer your company the services you need.
Even more disappointing is when your firefighting sprinkler system malfunctions, creating an immediate need for commercial water removal in Katy and Cypress without the excuse of an actual fire. Regardless of the cause, a sprinkler, once activated, releases up to 24 gallons of water per minute. If more than one sprinkler head engages, the amount of water pouring into your commercial space can be significant. Water damage is serious and can result in a broad range of secondary damage issues if not remedied quickly. Our crews of water removal specialists have the skill and the equipment to remove large quantities of water fast.
If you do not have an alarm or security staff to notify you of sprinkler engagement, the water removal situation worsens if the flow happens when your business is closed. SERVPRO does not shy away from large water events, and water removal action can begin immediately after one of our experienced project managers assesses the scene.
Powerful submersible pumps and water extractors are carried in every vehicle we send to water damage calls. Often electricity is unavailable due to safety concerns, but our truck-powered equipment does not rely on the customer's power grid to be operational for the water removal to proceed. A benefit of moving the water to containers on our trucks is a straightforward process to contain and then dispose of the water completely outside of your property. This is crucial if the water is assessed to be contaminated, not unusual if it remained within your property and has had several hours to become tainted with household chemicals or the beginnings of microbial growth.
SERVPRO moves into structural drying mode after the water is removed. High-efficiency air movers and dehumidifiers help reduce the moisture content of structures and fixtures after the standing water is evacuated. Our technicians train to accurately measure moisture levels in walls, flooring, ceilings, and contents. The education they receive from IICRC coursework supports their determination of drying targets and the techniques used to achieve them.
Sprinkler systems protect your property unless they operate unexpectedly and in error. SERVPRO of Katy/Cypress/Champions/1960 is a trusted water removal partner for your commercial needs. Call (281) 500-8230 to schedule a speedy evaluation and begin the restoration process.

We Can Save Your Commercial Property After Fire Damage

6/28/2021 (Permalink)

To resume normalcy faster after fire ruins a commercial building, call SERVPRO.

Resources Can Help Improve Restoration Of Commercial Fire Damage In Carson City

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Katy, Cypress, Champions and 1960.
Issues affected access to damaged areas can delay commercial fire damage restoration. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically, easing removal. We might also incorporate heating into the cleaning process because heat speeds up chemical processes, improving the overall outcome.
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Katy/Cypress/Champions/1960 to help. We’re Faster to Any Size Disaster.

Hoarding Causes Increased Fire Risk

6/21/2021 (Permalink)

A woman with a hoarding disorder receives assistance from a case manager from an outreach program near Toronto. (Photo: Newscom)

Hoarding Causes Increased Fire Risk in Katy and Cypress, Texas

            “Hoarding is defined as collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them.”  - nfpa.org

Hoarding is often caused by a stressful life event such as divorce, eviction, or losing possessions in a fire. This can be a vicious cycle because hoarding is also a fire hazard. 

Hoarding increases fire risk in many ways: Heating units may be too close to things that can burn, blocked pathways and exits could hinder escape from a fire which puts residents and first responders in harm’s way, and exit routes should change as new items are brought into the home.

See Hoarding Safety Tip Sheet

Ignoring clutter is dangerous. SERVPRO’S hoarding cleanup technicians have encountered innumerable safety threats to homes and businesses. We have learned from years of experience that the buildup of belongings increases the risk of accidental fires and diseases that can fester in piles of clutter. Toxic mold and carbon monoxide can develop leading to health effects.

In the photo from Newscom, a woman with a hoarding disorder receives assistance from a case manager from an outreach program near Toronto. Such services are partnering with the fire service to identify people with hoarding problems and work with them to clear clutter from their homes. Paper and other material in many hoarding households blocks windows and exits making a fire rescue difficult and giving even more substance for the fire to grow. 

We know customers can have difficulty parting with belongings. We work closely with clients to meet their specific needs throughout the process of returning their homes to a safe, comfortable, and clean environment.

“People who are embarrassed about their homes and overwhelmed by the prospect of cleanup sometimes decline to call plumbers or electricians when problems develop; hoarding homes can exist without functioning refrigerators, toilets, and furnaces, with residents resorting to bottled water, space heaters, and candles, adding to the potential hazards.” – nfpa.org 

We handle each case with the sensitivity needed in understanding the hoarding condition, working closely with the individual and their family.

SERVPRO provides hoarding cleaning services to restore Houston, Texas area homes. Our technicians can safely clean up all items and disinfect the home to provide a cleaner, safer, and healthier environment.

There are clear dangers of having too much stuff. Anyone can make a new year’s resolution to cut down on material possessions for mental health and physical safety.

Our technicians at SERVPRO are equipped and trained to remove material possessions and clean and sanitize the home for safer living conditions. If you or a friend or family member needs hoarding cleanup services, call (281) 469-2957.

SERVPRO Responds Swiftly to Remove Stormwater for Businesses

6/14/2021 (Permalink)

Houston Area Flooding Gets Help from SERVPRO

Your Katy dealership helps drivers of all ages find the appropriate car to fit their respective budgets. As a part of your presentation to the area, you have a very clean and modernized showroom and lobby for those wanting to beat the heat or other elements outside as they wait. With all of the time spent with the upkeep of your facility, natural disasters are one of the last things that your business needs. With close proximity to the gulf, rising water levels can impact even businesses above the normal floodplains.

The trouble with flooding from rising levels of the bodies of water nearby is that you often have little time to prepare your dealership for the coming disaster. With so many vehicles to move to safety and contents and records that need to be preserved within the main facility itself, it would be difficult to prepare for flood damages.

Being at the mercy of rising water is never an easy sight to see, but when you call our SERVPRO professionals, it is nothing that you have to face alone. Our team can move quickly to help remove the contents of your building to a safer location and prevent irreparable damage. Preventative measures can help to limit the actual water that enters the building altogether, making extraction a much more straightforward process.

Once the water gets pulled from the floors throughout the facility, drying is the next phase. Great care is spent ensuring that the entire building is thoroughly dry. Thermal imagery often gets used to locate moisture or dampness in areas that are out of sight or difficult to access. This inspection ensures that all of the moisture gets removed through this phase of restoration.

There is nothing as unnerving to a business owner as a natural disaster. With a looming threat drawing closer and closer, or worse yet rushing in all at once, a fast response time can help limit the overall damage and length of time needed for restoration. Trust in our experienced SERVPRO of Katy / Cypress / Champions / 1960 restoration specialists to help you remove flood waters and clean up the mess.

Hurricane Prep - Create an Emergency Plan

6/8/2021 (Permalink)

Have an emergency kit at work, in your car, and at home so you're ready any time, anywhere.

Hurricane season has begun so we're sharing tips to help you get ready.

Step 1. Create a plan.

Start by creating an emergency plan for your family that includes emergency meeting places in your home, neighborhood, and outside your neighborhood. Create a plan here-> https://bddy.me/2SBwVQp

Step 2. Build an emergency kit.

Have an emergency kit at work, in your car, and at home so you're ready any time, anywhere. This kit could include a backpack, water, non-perishable food, a blanket, and more. See the full list here-> https://bddy.me/3y0hrWq

Step 3. Review your insurance.

Look at your policies ahead of time to see what's covered and if flood insurance is available to you since it's the leading cause of damage from tropical systems. For more insurance tips visit https://bddy.me/3uH6hE5

Step 4. Have an evacuation plan.

Plan your route and have an alternate. Remember, you may not have to drive hundreds of miles to evacuate, only far enough away from the evacuation area.

Step 5. Get your home ready.

Trim your trees to prevent damage from snapped branches and board up your windows to protect them from flying debris. Here are more ways to strengthen your home-> https://bddy.me/3tMHgWH

After updating your hurricane emergency kits, review your family plans and register for KTAlerts! Visit www.cityofkaty.com/hurricaneprep for more information, and follow the City of Katy Office of Emergency Management for weather situations in our area.

Remember, if a massive flood happens in your community, SERVPRO has storm teams all over the country that will be sent in to help. Our SERVPRO national coverage allows us to dispatch resources from all over the nation to support our local community. That's one of the reasons we are a top choice restoration company - Faster to any size disaster!

Call SERVPRO of Katy/Cypress/Champions/1960 if you need any help with emergency preparedness.

What You Need to Know About Storm Damage and Flooding

5/26/2021 (Permalink)

When a storm is on its way, remember that no matter what happens, SERVPRO has seen it all and is ready to help if disaster strikes!

When storm damage or flooding occurs, you need professionals helping with repairs and remediation of your property. There are many different elements that go into residential or commercial property restoration, so be sure to contact a local professional who deals specifically with storm damage remediation or water damage restoration.

Whether you are dealing with flooding, roof damage, hail damage, ice damage, or even roof leaks, you need professional remediation technicians. SERVPRO technicians will come to your home or business with flood pumps and specialized tools that get rid of floodwater safely and efficiently.

When it comes to storm or flood damage in Texas, knowing about the different types of damage may help you when it comes time to call your insurance agent and conduct repairs on your property. Many insurance companies categorize storm and flood damage as two separate types of damage under your policy.

Here's what you want to know:

What Is Storm Damage?

Storm damage is considered to be any damage caused by nature. Damages in this category may include:

  • Wind damage
  • Hail damage
  • Flooding caused by rain
  • Broken gutters
  • Fallen tree limbs

What Is Flood Damage?

Flood damage is often considered to be a separate category from damage caused by a storm. Floodwater can be caused by a number of factors not related to nature. These include:

  • Broken or leaking pipes
  • Water from fire suppression effort
  • Water from irrigation systems
  • Sewer overflow

What Should I Do If My Property Is Damaged?

If your home or business has suffered damage, it's best to begin the restoration process quickly in order to prevent further issues. Your insurance company may recommend boarding over the damaged area. It will be necessary to thoroughly dry the affected zones and inspect for mold growth or structural damages. Your policy might provide coverage for repair costs.

Why Should I Contact a Restoration Professional?

Different types of damage require different repair methods. Hiring a damage restoration service is your best option. Professionals have the tools and knowledge needed to deal with a variety of damages, including flooding, storm-related property destruction, and any potential mold problems that could result from water damage.

Professional restoration efforts involve a lot more than just using a water pump. Storm Damage can leave behind a lot of problems once the storm has passed and flooding can cause rapid mold growth, compromising the integrity of your building. Whether you are looking for water restoration due to a broken pipe or you need roof repair done after a storm has brought hail, you should contact a local restoration service such as SERVPRO.

You want to protect your residential or commercial property. Understanding the difference between flood and storm damage can help when it comes time to talk to your insurance company and begin repairs. If you have any questions, we can help you navigate the restoration process.

Give us a call at (281) 890-7192.

SERVPRO of Katy/Cypress/Champions/1960 is ready to respond immediately to any disaster. We are prepared to bring the expertise and equipment necessary to get your property back in great shape. 

We Are Cleanup and Biohazard Experts

5/19/2021 (Permalink)

You should implement daily sanitization of all high-touch surfaces, even after cleaning services have been performed.

Here to Help® and Ready to Respond

We are still in uncertain times due to the global pandemic and so we want to remind our customers that SERVPRO technicians are specialists in cleaning and biohazard services. We adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Minimize Your Risk

Tips and Best Practices to Minimize Your Risk

To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting the air conditioning

At The Office

    • Stop shaking hands – use other non-contact methods of greeting
    • Use video conferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home


Illness from COVID-19 is wide-ranging, from mild to severe symptoms and death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Need Proactive Cleaning Services?

If your home or business needs specialized cleaning services, call the experts today – SERVPRO of Katy/Cypress/Champions/1960, (281) 469-2957




Stay Safe in Your Community With The Citizen App

5/13/2021 (Permalink)

Make sure you know what is happening on the streets nearby!

In times of economic uncertainty, crime rates rise. Know what is happening around you and stay safe with the Citizen App. Whether a crime is taking place or there's a fire is spreading in your building or a building nearby, the app alerts you when something is happening in your area that you should know about. You can also report anything you see by taking a live video.

This free app is one of the most powerful ways to stay safe. It gives you access to verified 911 information and lets you know what is happening in real-time. The app covers events from missing pets to natural disasters and everything in between. This community transparency empowers everyone to create a safer world.

The app is connected to your phone’s GPS tracker so it will let you know what is happening around you according to your current location, not only your home address. Next time you see a road shut down and police sirens inside the closure, you have a way to understand exactly what is going on.

In some areas, the company that runs the citizen app has installed antennas that allow them to listen to police and fire scanners. Artificial intelligence along with humans then decipher what is being communicated and translate that into reports that are coded with neighborhood data inside the app. Reports are a step above what you will find on neighborhood apps like Nextdoor because the data comes not only from your neighbors but also directly from police reports.

Though live streaming from the scene of a crime can be very dangerous, getting real-time alerts to situations unfolding nearby can be life-saving by preventing people from walking into a sticky situation, or allowing them to keep an eye on a nearby fire to make sure it does not have potential to spread to their residence.

The Citizen App blog tells a story of a Philadelphia resident who was alerted to a fire near his dwelling:

Before hearing sirens, smelling smoke, or seeing flames, Citizen user ‘petz215’ received a notification.

Citizen user ‘petz215’ was getting ready to leave his South Philadelphia home for a dentist appointment on November 18th when he received the Citizen notification above.

“If there were a house fire that close to me, I would definitely already know about it,” he thought. “Sure enough, I stepped outside to see a raging fire.”

He canceled his appointment to monitor the fire and make sure it didn’t spread closer to his house.

The fire destroyed the house where it sparked and affected two neighboring homes.

“I was astonished. Not only did I find out about this nearby fire with a push notification, but there was already a live video of something that started minutes ago. I couldn’t believe how fast it happened.”

From Blog: https://medium.com/citizen/south-philly-resident-alerted-to-fire-on-his-own-block-b9dbcdca8e35


In the few weeks I've had the app installed, I've been alerted to various incidents happening nearby including building fires, car accidents, and gunshots fired. The app tells me exactly how far away a situation is from my location, down to several hundred feet. I’m able to add friends and family to my "inner circle" to get alerts about potential situations unfolding near their real-time location as well.

If there is a dangerous situation occurring near you, it's better to be an informed citizen than not.

Download the app here:


Moisture Removal and Dehumidification Are Vital to Reduce Water Damage

5/5/2021 (Permalink)

A Burst Pipe in a Carson City Building Means Significant Water Damage--Contact SERVPRO for Removal

Your offices in Carson City can suffer slow leaks anywhere there are water pipes. These can split open and release hundreds of gallons of water during the night, or slowly leak water from loosened joints.
Property owners in Katy, Texas must maintain a building's safety at a certain level, and commercial water damage can make this extremely difficult. SERVPRO technicians adhere to protocols established by the IICRC and OSHA. These methods effectively restore both commercial and residential properties to their preloss condition and prevent additional damage from occurring. When extensive damage already exists, we can mitigate this as soon as we remove any existing water and future water can no longer gain entry.
Water can damage partitions by dry-rotting fibers or allow microbial infestations to thrive. Floor coverings can slowly become damaged by slowly leaking pipes while broken ones can soak them almost instantly. While we can often rescue the carpet itself, the padding's fate depends on several factors. Its age, density, and composition, as well as the amount of time it remained exposed to invasive water, can affect our ability to save it from destruction. We advise our customers on their specific situation as soon as possible. Tiled and industrial-grade vinyl floorings can reduce the immediate effects of water flooding.
Sensitive documents can also become tinged with a moldy scent. Conditions of high humidity can change the feel of paper. Ink also becomes affected and becomes illegible in places when water damage takes place. Other media can become stuck together when their protective coatings fail under situations involving high moisture environments. These problems make mitigation of water damage crucial for your building's occupants' businesses.
Office furniture and equipment, depending on their position to the water's source, might also suffer severe damage. We can dry and clean furniture, keeping it functional. Equipment with electronics often fares well after one of our licensed partners or yours examine them and discusses any necessary repairs or special handling. A small group of technicians can place desks, display cases, or other furnishings on blocks, so no stains develop.
Getting your office building dry again requires a concerted effort at eliminating the water at its source, removing damaged materials, drying out the environment and contents, and preventing secondary water damage effects. Dehumidification and restoring normal RH levels are crucial to mitigating damages.

SERVPRO of Katy/Cypress/Champions/1960 wants to help you keep your tenants satisfied by getting things back under control as quickly as possible. Call us at our 24-hour service number, (281) 469-2957, whenever you need our assistance.

Don't Gamble on Restoration for Your Business Offices

4/29/2021 (Permalink)

After Water Loss in Your Office, Call SERVPRO for Cleanup and Restoration

Fast Recovery for Water Damage in Your Offices

Your office building in Houston can see a great deal of foot traffic throughout the year. Providing the best workspace goes beyond the office that you provide. The atmosphere and cleanliness of your building play a critical role, which leaves many business owners valuing the efficient response of our restoration specialists in a time of crisis.

While the last thing that any entrepreneur wants to contend with is water damage in their building, the effects can spread quickly to make it challenging to avoid professional intervention. Our SERVPRO team does not just say that We’re Faster To Any Size Disaster, this is a commitment that we make to every one of our clients to minimize the effects of the disaster you face and to help you restore your property as quickly as possible.

As a business owner, you can appreciate the value of a good review and rating on travel sites and review forums throughout the internet. A water damage incident that has not gotten appropriately cleaned can provide a bad experience for a property owner; a situation made even worse by the possibility of mold growth on top of the current concerns.

Our SERVPRO team arrives quickly to help assess both the source of the damage and the full extent of the effects so that restoration is effective. Our industry-leading equipment can help us to remove the excess water and moisture from affected areas and surfaces. A combination of air movers and dehumidification equipment can allow us to return your building below acceptable humidity parameters to prevent the possibility of mold growth as well.

Water damage incidents in your office building require immediate attention from more than the custodial staff that you have. With the likelihood of saturation and spreading of the damage, you need a team with the experience and equipment to handle any effect that the situation might cause. Give our SERVPRO of Katy/Cypress/Champions/1960 emergency response team a call today at (281) 469-2957.

How Professional Cleaning Can Reduce Your Loss Expenses

4/21/2021 (Permalink)

Suffering fire damage in your home does not have to be a total loss. Contact SERVPRO for effective cleanup after a fire.

Our SERVPRO Team Offers Many Effective Services After a Fire

Insurance claims can be costly, especially if filed under damage caused by you. In the event of a fire, replacement is by far the most expensive part of a claim, closely followed by resurfacing of structural elements. However, replacement or resurfacing can sometimes be avoided. Cleaning can help to restore possessions to their preloss condition and prevent your insurance rates from rising unnecessarily.

In our experience, insurance claims for fire damage in Houston properties can be lessened by thoroughly cleaning the affected area. Our restoration experts can use tried and tested methods of cleaning to help salvage some of your items and restore them to pre-fire conditions.

The first thing a SERVPRO technician does onsite is to locate smoke residues by conducting a thorough visual inspection. Tracing how far smoke has traveled as well as identifying the type of residue and surfaces affected is a crucial part of the restoration process as it allows us to apply the right cleaning chemicals and technique for each affected area.

Smoke residues bond with the surfaces that come into contact with them. Porous surfaces and materials absorb smoke which can become worse if tackled with the wrong equipment. A SERVPRO restoration specialist can use a combination of dry and wet cleaning methods to lift residue away from the affected surface.
The first port of call is industrial-grade wet/ dry vacuums. After vacuuming, there are four specialized methods your restorer can use depending on the situation. Temperature cleaning causes materials to react with higher temperatures and lift settled residue from soft textures like upholstery. Chemical cleaning and soaking time are also very effective in getting rid of high concentrations of soot or smoke.
If you have jewelry or other valuables damaged in the fire, ultrasonic equipment can be brought in to restore them. Selected items are placed in a vat of solvent or water. Sonic waves are used to agitate the liquid which produces microscopic bubbles. These bubbles burst on the surface of the items creating pressure. The pressure created by bursting bubbles cleans the surface of high-value items, sometimes bringing them back to preloss conditions.
In most cases, we can complete item restoration on-site. However, if there is a lot of damage or limited space to carry out cleaning, we can take items from the site to a storage facility for cleaning and restoration. Pack-outs free up space which can help us extract water, clean or dry the structure efficiently.

SERVPRO has helped some homeowners to reduce the expense of their insurance claim by restoration using professional cleaning methods. In cases of severe damage, cleaning may not be possible. As part of our service, we can walk you around the affected area after cleaning as well as completing a customer content inventory service (CCIS) that lists salvageable and non-salvageable items.

When you are next filing an insurance claim, contact SERVPRO of Katy/Cypress/Champions/1960 for expert assessment and professional cleanup services. Arrange a home visit by calling (281) 469-2957 today.

Cleanup and Reconstruction Needed?

4/15/2021 (Permalink)

SERVPRO Restores and Reconstructs Following Water Damage in Carson City

Flooding can ruin a property. Owners look at standing water and sometimes want to give up. Make sure to call a professional restoration service to restore your home after damage caused by burst pipes or other failed plumbing and appliances. SERVPRO not only remediates damage but rebuilds so that your property is like new.  

Regardless of where the damage came from, SERVPRO is the water damage restoration and reconstruction company to use in your area. We are fully licensed in the Houston area to perform the tasks needed to return a home to its pre-disaster condition. After the water has been pumped out, we continue to carry out an inspection from the foundation to the roof. Here are a few of the more common damages and how we rebuild after a disaster. 

First things first, we replace damaged plumbing. Until we stop the source of the water, it is a waste of time to affect any other repairs. Our specialists are fully trained to replace bathroom fixtures, install new dishwashers or lay new intake pipes anywhere in the home. If the problem was a failed septic tank that backed up into the home or across the outside property, we can remove the old tank and set a new one, to include a new concrete cradle, in place. 

Next, come the floors. If our inspection finds damage to the sub-floor, our technicians pull out each piece of the damaged frame and replace it. If necessary, we go down to the foundation and relevel the dirt or concrete to put down a surface without rolls or raised points. Our technicians have years of experience in framing and laying new wood floors that increase the value of the home and are appealing to everyone who sees them. 

When it comes to walls, hanging new sheetrock is only the surface of what we do. Before putting up the new panels, we replace every bit of wall framing that shows water damage. Although we do not move load-bearing walls, we can expand closets or decrease a formal dining area to increase the living room for a young, growing family. 

Finally, there is the roof. Our response team not only replaces damaged or missing tiles but also removes and installs new support beams underneath them. With a nationwide network of equipment at our disposal, we can even lay in a new main support beam if needed. 

Rebuilding your home can be a lengthy process, but hiring the right company for the job can make it much less painful. 

SERVPRO of Katy/Cypress/Champions/1960 has the experience, training, and equipment need to help you rebuild from the ground up.

How Does a Pack-Out Work After a Property Disaster?

4/8/2021 (Permalink)

Our pack-ins are tailored to original records so that your space looks "Like it never even happened."


If your home requires extensive restoration or cleaning after storm damageSERVPRO Franchise Professionals can conduct an organized, efficient pack-out of the affected area. Pack-out will provide several benefits such as a quicker remodeling process and protection of your items from potential damage.

By itemizing, recording, and relocating your contents to a secure location, the pack-out will provide several benefits, including:

  • A quicker remodeling process.
  • Protecting items from potential damage.
  • Provide extensive restoration to contents.
  • Protecting contents from further on-site damage.

The pack-out process usually consists of six steps:

  1. Video and photograph the job site.
  2. Perform an initial scope & job estimate.
  3. Electronically inventory items.
  4. Pack, tag, inventory, and sort clean and claim items.
  5. Move to a warehouse, clean, deodorize, and repack.
  6. Claim list suggestions from the customer.
  7. Pack-in: Move items back to the customer's property after remodel.

When restoration is completed, SERVPRO will work with you to coordinate the move-in/pack-in according to your needs. Our pack-ins are tailored to original records so that your space looks "Like it never even happened."

Keep in mind:

  • After the initial inspection, we will let you know whether or not an item can be restored.  You will find that most items can be brought to preloss condition. All contents will be inspected and any pre-existing damage will be documented before being packed out and restored. Our electronic documentation helps to estimate the losses and facilitates the filing of your insurance claim.
  • When the transportation begins, items will be loaded and secured in a covered box truck using pads and the appropriate packing protocols.
  • Small items will be individually wrapped in paper, boxed, labeled, and inventoried. This includes kitchen utensils, dishes, pots, storage containers, etc.
  • Large items like upholstery and wooden furniture will be carefully inspected, often using high-intensity light to detect all damages that existed before the disaster.
  • In some cases, affected items are cleaned in place to prevent acidic residues from causing any further damage.
  • If an item does not require packing out, it will be secured and protected while structural repairs are made to the property.
  • The restoration process is constantly monitored and you will be informed of the status of your claim before the items are ready to be sent back to your property.
  • You will receive a copy of every inventory sheet with noted preexisting damage.

SERVPRO processes and returns contents as quickly and conveniently as possible while caring for your items as if they were our own. Contact SERVPRO of Katy/Cypress/Champions/1960 after a disaster to make sure you are getting the best care!

The Best Way to Remove Water From Your Property

3/30/2021 (Permalink)

Water damage has a variety of causes. You can trust the SERVPRO brand to restore your home to its preloss condition.

Water Cleanup is Often Vital to the Restoration of Your Katy/Cypress Property

Owning a home in Katy, Cypress, Champions, or 1960 means learning how to prepare for a variety of disasters that can happen to your property. Restoring a house after a catastrophe such as a hurricane that makes your home's interior unimaginably messy or downright unlivable requires partnering with professionals in the restoration industry. We are here to provide you with the services you need during those times.  

Many homes in the Houston area that sustain damage after a disaster require water cleanup services to get started. Getting rid of the water and cleaning up the initial stages of the mess caused makes it easier to continue with the rest of the necessary work.  

When SERVPRO sends specialists out to remove lost water, flooding, or other damaging moisture from a house, we bring all the equipment with us. This equipment includes ladders, buckets, hand tools, and other smaller items that support our use of larger equipment and the implementation of highly effective techniques.

We want to undo as much water damage as possible that your home suffers, as this keeps overall restoration costs low and more manageable for you. Mitigating damage that, when we first assess it, has not yet become permanent means we can ensure it remains only temporary. Cleaning moisture from surfaces wherever it condenses keeps it from causing further problems. Many surfaces inside your home can fare equally well when we use air movers that help wick this moisture into the air, where we can either send it toward a powerful desiccant machine or out open doors and windows.  

Other situations that can leave your home soaked in localized areas include extinguishing a fire. Part of the water used to put out a fire turns to steam. This water vapor is then free to invade other areas of your home. The other part of the water left in the area soaks into anything it comes into contact with, and below. We remove charred materials that often become soaked, leading to rusty nails and other dangerous aspects. We can find all of the moisture that evaporated with our moisture sensing equipment, including our infrared cameras. This equipment works regardless of the source of water.

After any incident, large or small, calling SERVPRO of Katy/Cypress/Champions/1960 only takes a few minutes but provides you with results that make your home “Like it never even happened,” quickly. Call us when our water removal services can help restore your home. Our emergency services line, (281) 469-2957, is always available, 24/7, every day of the year.

Our Technicians Discuss The Equipment We Use To Save Your Fire Damaged Home

3/19/2021 (Permalink)

Both the heat and flames created by an inferno can cause you extensive fire damage.

Fire Damage Experts In Katy and Cypress Texas Talk About Equipment Used To Remove Soot And Burnt Material

If something ever happens to burn inside your residence, many items inside your house can get ruined in a short period. Both the heat and flames created by an inferno can cause you extensive fire damage. In Houston, there are over 2,000 reported structure fires every year. Over 25% of the total calls fire departments in the state receive are because of buildings burning.

The longer the blaze burns, the worse the fire damage in your home can get. The first thing to do once you see flames on your property is to attempt to extinguish them yourself before the problems get out of hand. If the inferno becomes more than you can handle, make sure everyone is safe, and then call your local emergency services. Once the blaze gets put out, it is then wise to call in a professional restoration company such as SERVPRO.

In some situations, your building materials and contents could be covered in soot or burnt on the surface, but using the right tools our SERVPRO team can save certain items. When cleaning and refinishing, we use the following five tools of the trade.

1. Dry Ice Blasting
Using dry ice can be very effective in removing soot and charred substances from many different materials such as wood, concrete, and metal.

2. Soda Blasting
This method uses baking soda and not only can be used to clean many types of surfaces, but the baking soda helps absorb odors.

3. Sanding
When restoring some wooden materials inside your structure, we can sand off the burnt material and save the item.

4. Wet Cleaning
If we ever clean hard, non-porous surfaces, we usually receive good results when using water-based detergents and a damp rag.

5. Dry Sponge Cleaning
For surfaces that are porous, wet cleaning could soak the soot and burnt materials into the item making the problems worse. Dry cleaning can be useful and prevents secondary soaking issues.

If you ever suffer from a structure fire on your Katy, Cypress, Champions, or 1960 home, call SERVPRO of Katy/Cypress/Champions/1960 at (281) 469-2957 any time of the day, because We’re Faster to Any Size Disaster.

Important Steps To Restoring Your Water Damaged Property

3/15/2021 (Permalink)

Water enters the affected area increasing humidity levels, which then provides the conditions needed for mold spores to prosper.

Guarding Against The After Effects Of Commercial Water Damage In Carson City

Relying on your staff to perform restoration services may seem financially prudent, but without the right expertise, it can cause further problems. Using a professional service with extensive experience allows you to solve a problem on the first attempt and gets your business back to doing what it does best, serving customers.

Over the years our team has helped businesses with commercial water damage in Carson City, becoming experts in the field along the way. We know that commercial property issues are costing revenue and can draw on all our experience to ensure an efficient, painless service. You know your business best, so we make an effort to communicate with you every step of the way.

Clearing away water is our priority, but guarding against secondary damages is equally essential. Secondary damages are the result of a chain reaction. Water enters the affected area increasing humidity levels, which then provides the conditions needed for mold spores to prosper. A reaction like this can happen in as little as 12 hours and, in ideal conditions, mold can grow full-size colonies within 24 to 48 hours.

Monitoring humidity levels is an essential part of mitigating mold growth. As a rule of thumb, humidity levels need to be brought down below 60% to guard against secondary mold damage. SERVPRO can do this using moisture meters as well as dehumidifiers to control indoor air quality.

Areas that are challenging to reach, such as gaps between floorboards or behind fittings, can be tackled using extraction wands. These tools blast hot air into smaller spaces where moisture could be residing. Getting the job done at the first time of asking is part of what we do at SERVPRO. Not only can we remove any excess water, but we can also guard against secondary damages that might not be noticeable until long after the initial water damage occurred.

Contact SERVPRO of Katy/Cypress/Champions/1960 at (281) 469-2957 for an emergency service that can protect your business from secondary damages.

SERVPRO Storm Teams help clean up Texas homes after historic winter storm

3/10/2021 (Permalink)

"The people are so appreciative and excited to see some help." -Mongan

Over 146 SERVPRO Storm Teams from around the nation dispatched to the Houston area alone to help clean up the damage left in the wake of the historic winter storms. Hundreds more came to surrounding cities and states through our large loss provider program to respond to the incredible amount of damage that occurred within the freezing storm week.

Two weeks after the unprecedented winter storms, Texans are still recovering from the damage. After the ice melted, residents across the affected states faced a new problem: frozen pipes bursting, sending water through the ceiling, into the walls, and beneath the floors.

“It’s unreal what we’re seeing out here, the number of people that were impacted,” Quinn Mongan, owner and president of SERVPRO out of Roanoke and Salem, said.

He and a team of six left for Austin, Texas last week to help people get the water out of their homes.

“We’re usually out by seven in the morning and we’re in by 8-8:30 at night just taking care of as many as we can,” he explained over a Zoom call from his hotel room. (2021 WDBJ.com)

Crews can typically knock out two projects a day, but they’re facing some unique challenges.

“All the hot water heaters are in the attic.”

This means when the pipes burst, the damage extends to the whole house.

“We’re seeing homes that have had five and six pipe breaks,” he said.

But even so, sometimes the water still isn’t visible from the outside.

“And that’s where we use our tools to find it. Then we’re removing property, materials out that are water-damaged beyond repair and then we set up our dehumidifiers and set up a drying environment.”

Not only is the damage inside the homes a lot, but there are also many homes still on the waitlist to get help.

“I’ve already talked to a SERVPRO team that rotates people out every 14 days and they plan to be here for two months or more,” he said.

Mongan and his team, however, will only be in Texas another week. He said it’s humbling to help people who have lost so much.

“They’re devastated. No one’s ever lived through this, especially this area that’s never had that bad of a cold event,” Mongan said. “But the people are just so appreciative and they make you feel welcome. And they’re just so excited to see some help.”

The team plans to leave Texas Friday, March 12, after serving three weeks.

Mongan gave a shout-out to all his team members who joined him in Texas, and those who held down the fort at home.

(Interview Credit WDBJ.com)

No matter what happens within our community and beyond, SERVPRO is always Here to Help.

Covid Cleaning is Still a Priority for Business Facilities

2/27/2021 (Permalink)

Call SERVPRO if you have any questions or concerns! We are here to help 24/7, 365 days a year!

Being open for business is just the beginning of our journey forward. Customers still wonder whether the businesses they patronize are safe. The COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate with your customers and employees that you’ve chosen a higher standard of cleanliness for all Americans? Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard—you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE™, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting while our certified technicians use proper PPE, we will help ensure you and your business are set up to inspire customer confidence now and in the future as health remains at the center of consumer concern. 

Call SERVPRO of Katy/Cypress/Champions/1960 to learn more about having regular cleanings serviced at your property.

How Matterport Technology Helps Protect You After a Loss

2/25/2021 (Permalink)

Insurance estimators were able to capture a hurricane-damaged hospital's ground floor in 3D while crews were able to mitigate damage (Matterport)

As we've all seen this month in the historic winter freeze heavily impacting many states across America, property owners' assets are always at risk in the hands of the unpredictable. Regardless of whether you run a mom-and-pop shop or an industrial empire, property damage can deal a devastating blow to your business, especially if your insurance doesn't cover it. Recovering property from a disaster is a long and complicated process. 

Depending on size, claims can take anywhere from two to six months at minimum, and may involve numerous visits to a site by an appraisal professional who must detail the extent of damage in order for you to receive full compensation. The larger the claim, the larger the hassle one faces throughout the insurance process. The finite details matter when taking inventory of damages, but reporting on minor elements (like water damaged walls after a flood, for example) can be a daunting task even for the most experienced claims adjuster. Using a 3D camera to create a virtual model can dramatically increase the comprehensiveness of documentation, providing a level of dimensionality and detail that matters when it comes to insurance claims.

For the past 50 years, pen, pencil, and ruler have been the standard of appraisal professionals across the industry. Photographs and videos are used as well, but they are often incomplete and lack context and depth. The invention of 3D technology makes it easier to respond to natural disasters, allowing quick deployment of repair crews and restoration of livelihoods. This equipment lets property owners sleep better at night knowing they're protected against loss. We have adopted 3D scans performed by Matterport, a fully immersive end-to-end VR platform, to capture the entirety of properties.


Matterport is a 4K camera system made to create schematic floor plans and 3D virtual environments of any physical space, both interior and exterior.

Matterport makes SERVPRO even more efficient, allowing us to estimate repairs and inspect for loss prevention faster, better and more accurately.

Auditing precisely what a business has lost in a disaster could mean the difference between immediate financial failure or recovery, so being able to present an accurate and complete record is key to speeding the claims process and recouping costs on damages. 3D scans freeze a property owner's most valuable assets in time so that property owners can get back on their feet again – often before their insurance claim is finalized. Without this documentation, any move to repair a property could protract a claims process by "disturbing" the scene of damage meaning that if/when appraisers return, they won't see the property in the state it was in after the initial damage occurred.

The Matterport system allows 99% accurate measurements with the ability to share walk-throughs of the property with carriers and owners that aren't physically present. This technology is transforming our industry.


Having a loss is costly, time-consuming, and stressful.  Understanding how to navigate the insurance claim process, selecting restoration professionals, and how to manage life while your home or business is completely disrupted is made difficult when you are not the expert. Matterport allows SERVPRO to help you become more involved and informed in all those processes. Our goal is to empower the property owner with information and ease the process. We assist in communication with your adjuster and insurance company, and this technology allows you to see exactly what we are working with. 

When an adjuster misses a piece of damage in the home, our estimator is able to pull up the 3D imaging and point to every bit of information needed to get approvals for repair without any additional costs to the property owner. 

Another great benefit to Matterport is Cortex, the artificial intelligence software otherwise that blocks all personal information from images. For example, if you have a photo of your children on the fridge that you would prefer to remain private, Cortex blocks out faces automatically so no one will see images of anyone in your home during the photo taking process. 

The ability to share the virtual tour is very easy as well. Once your images have been completed, you can ask SERVPRO to share the link for your viewing. This is a wonderful tool if you don't live in the same area as the property damaged. Many owners have properties that are damaged while on vacation, or it may be your seasonal home. Perhaps you manage a business from another city. This allows you to understand the extent of damages in detail, which also provides a better path of communication between you and your insurance carrier. 

When You Choose a Restoration Company That Uses Matterport Technology, Such As SERVPRO 

You get an accurate and comprehensive way to document your home or business and any assets within them, and expedite your claim should you have to file one.

  • Get a complete record of your property's condition.

  • Accurate inventory of personal items and other assets within your home or building.

  • Reduce discrepancies and disputes with insurance carriers.

  • Expedite the entire claims process, reducing the need to provide documentation or receipts in some instances.

Using Matterport technology, SERVPRO is able to digitally capture the entirety of your damaged property in 3D immediately, allowing extraction and drying crews to get to work on mitigation as soon as possible which will not only allow your business to get back up and running sooner, but also prevent further damage such as mold growth from water damaged materials. In as little as one day, we can give a detailed and much more accurate estimate of damages, allowing you to recoup your repair costs and us to start work right away. 

 SERVPRO is Faster to Any Size Disaster, and available 24/7 for YOU.

ERP: Emergency Ready Profile - What is it?

2/22/2021 (Permalink)

An ERP is a Free Tool For Your Facility!

“No one plans on a disaster, but you can plan to be ready for whatever happens!”

Whether you own a small business or corporate scale, water damage or fire damage can occur to your business. Did you know that 50% of businesses that experience a disaster may never re-open their doors? That is why we can’t stress enough, the importance of being prepared and equipped with the knowledge to mitigate until help arrives. Let us help you get prepared! Our Emergency Ready Profile (ERP) program will provide critical information that will allow you to start mitigation and recovery services. The ERP is a quick reference guide tailored to your structure and business.

We will come to you and provide a FREE assessment of your facility. With this assessment, we will create a detailed profile that references important contacts and phone numbers, such as your utility companies, insurance company, maintenance department, hospital, and other important phone numbers relative to your business. The Emergency Ready Profile will also prepare our SERVPRO of Katy/Cypress/Champions/1960 team in the event of an emergency at your property. Don’t let your business be on the wrong side of the 50%.

We make it "Like it never even happened." 

Removing Odors from Floods May Require SERVPRO's Expertise and Equipment

2/12/2021 (Permalink)

Post Flooding Odors in Your Carson City Home? Call SERVPRO

Physical damage from a storm is simple to spot. The clean-up processes are labor-intensive and require heavy equipment. Trying to remove other damage such as the odors left behind from floodwaters is often just as difficult.

When it comes to flooding from severe storms in Katy/Cypress/Champions/1960, time compounds the problem. If a house or apartment has suffered structural damage, then it may be several days before the owners or a SERVPRO restoration team can even enter.

Once we do enter and ensure a safe work environment, team members track down the source of the damage as best as possible. Since there are multiple potential sources throughout the structure, the likelihood is that there are many odors as well. To combat them all, we use the multiple methods approach, which pairs different types of deodorants depending on what is needed.

Masking agents are time-release beads that cover unpleasant odors with a pleasant smell while other agents absorb or otherwise neutralize them.

Absorption and filtration agents use activated charcoal to absorb the sources of the odor; specifically, the humidity, moisture, and oils.

Pairing agents are dispersed using a ULV fogger to combine with odor particles in the air. This combination then falls to a surface where a team member cleans and removes it.

Disinfectants and sanitizers serve a double purpose. They are sprayed onto bacteria and fungi to stop further growth while also neutralizing the odor.

An electrically generated deodorizer is ozone gas. The gas is used to chemically pair with odor particles that have had time to penetrate deeply into furniture, other property, and the structure itself.

Each method is effective individually, but none of them work on every odor source. By applying multiple methods, our restoration team recovers almost any property.

There are unprecedented freezing temperatures throughout Texas this weekend. Be careful on icy roads, and if you have damage from a previous storm or want to get a jump on the next one; contact us here at SERVPRO of Katy/Cypress/Champions/1960. We are here to help, so call today at (281) 469-2957 to get started.

9 Steps to Handling Commercial Water Damage

1/26/2021 (Permalink)

SERVPRO equipment warehouse, ready for any size disaster


A storm has swept the region, or perhaps your property suffered a plumbing failure. Water soaks inventory, covers floors, puddles around equipment, and ruins furnishings. Taking in the damage can be overwhelming.


With the building flooded, it’s hard to serve customers or do any kind of business. Dangerous mold growth, sewage backup, and structural damage are just some of the problems you may face.

Our guide helps you overcome flooding caused by fractured frozen pipes, faulty fire sprinkler systems, storm flooding, and more.

Recover from a flood with these 9 steps:


Immediately turn off gas and electricity to your building. If your commercial property is flooding due to plumbing or leaky pipes, shut off the water main. If you’re not sure of the location of shut-off valves, contact your property manager. If you have an Emergency Ready Plan from SERVPRO, this information will be available already for any employee on the property.


Second, call your agent to outline the extent of damage and schedule an inspection for the adjuster. Keep communication records of all emails and calls with your insurer. Include dates, times, and names.


Rather than cleaning up yourself, certified technicians should take care of water removal, structural drying, and if necessary, mold remediation. Contact a water damage restoration company, such as SERVPRO, with experience handling all types of commercial business flooding. Licensed technicians minimize business disruption so that you can reopen as soon as possible.


Next, make detailed documentation of the damage. Take photos and video of all water damage inside and outside of your property. Share the information with your adjuster and insurance company.


Open interior doors, cabinets, and drawers in affected areas. If it’s not humid outside, open windows and exterior doors. From there, the SERVPRO restoration team will set up heavy-duty equipment that expedites and completes the process.


As you sort, don’t assume all water-damaged items are a complete loss. Our technicians can often restore inventory, furnishings, electronics, and paper records.


Items that cannot be recovered must be examined by your adjuster. Don’t throw anything away until your adjuster completes a full inspection. From waterlogged furniture to flood-soaked inventory, you want the adjuster to note all damage and every loss you’re aware of.


It might be days or weeks before you can reopen for business, so secure the property. Limited access keeps it safe and keeps your insurance carrier happy. If you need to board up windows, SERVPRO can help.


Keep employees, customers, and suppliers posted on the restoration status. Use social media to let everyone know about your temporary closing and prospective reopening, updating information as progress is made. When the flood cleanup, restoration, and repairs are finished, celebrate the milestone with a grand reopening.





If you decide to tackle cleanup on your own, be careful. Flooding in a business setting can leave behind contaminated water, unhealthy debris, and raw sewage.

It’s best to leave flood cleanup to certified technicians.

If you don’t have coverage for natural disasters, look into your options through FEMA’s flood insurance program for businesses. The agent who handles your business insurance can help with the details.


Even a small amount of water can shut the business down indefinitely. Bringing in a restoration company saves valuable time. These are just a few of the services that get you back in business.

  • Help to navigate insurance claims
  • Pumping systems for fast water removal
  • Structural drying that speeds up recovery
  • Mold remediation to protect health
  • Air duct cleaning which restores fresh interiors

We provide expert commercial water damage cleanup and restoration services in Northern Nevada and Lake Tahoe regions.

Our teams are always ready to respond to your flood emergency 24/7, helping you to minimize losses and maximize recovery efforts.

When you’re prepared in advance, it’s easier to prevent further damage and manage the aftereffects of a flooded business. You can get a free Emergency Ready Plan for your business’s property today. Call (281) 469-2957 to get a response plan, showing your property’s shut-off valves and other details allowing employees in your facility to respond quickly to any water-related incident and prevent further damage.

When you need to get the doors open once again, call SERVPRO of KATY/CYPRESS/CHAMPIONS/1960: (281) 469-2957

When You See Water Damage on Your Property, Call SERVPRO

1/20/2021 (Permalink)

SERVPRO Says Inspect Your Washing Machine Water Lines to Prevent Damage to Your Tahoe City House

It seems that water leaks occur at the most inopportune of times, quite often when you happen to be away for the weekend. How often does this happen? More than we would like to think. There is always help, only a phone call away from your local water removal experts from SERVPRO.

Water damage can strike at the most unexpected moments. We have seen many familiar culprits of water damage. Hopefully, rising floodwaters from the Lake isn't the cause. Several of the most typical household appliances that are prone to water damage include dishwashers, washing machines, and the water line to an ice maker in the refrigerator. These water lines can break or leak causing water damage to your home. We service customers with water damage ranging from a subtle problem to the extreme case of flooding. The severity of the water damage is dependent upon the water pressure in the line and the amount of time spent leaking. When a dishwasher is broken, this can create wet spots on the floor and moisture underneath the dishwasher. The dark areas under the dishwasher plus accumulated water can lead to mold growth. A more visible dishwasher leak is when the drain is clogged leading to water escaping out the sides of the dishwasher all over the floor. Broken water lines to ice makers of refrigerators may present in a similar fashion resulting in water all over the floor. This creates an obvious slip-and-fall hazard on the floor.
Washing machines used for laundry can develop a leak in the water lines. This excess water can accumulate in the drip pan underneath the washing machine. This is a common problem of washing machines located on a second floor or other location upstairs. We, at SERVPRO, are available for water emergencies for the havoc caused by these leaking appliances. Gravity does not always have to be your friend. Pressurized water can flow leaving a large wake of destructive water damage to your property. If a central drain valve overflows, the water may try to escape leading to a flooding situation. It is always important to know the location of the central water line in the house to turn it off in the event of a flood until our team of IICRC certified technicians can extract the standing water.
SERVPRO is readily available to meet your needs when water damage strikes. We are strategically positioned with a rapid response team and can be reached at (281) 469-2957. When water emergencies or floods occur, call on us to meet your needs 24/7.

Professional Mold Remediation Services in the Houston Area

1/13/2021 (Permalink)

Contact SERVPRO to check and make sure your property is free of Mold. If you do have a mold issue, we are Here to Help.

Where Can You Find Mold in Houston?

Do you smell a musty odor? Many types of mold are hidden or invisible to the naked eye. Mold prospers in humid environments but you can find it anywhere. Making your home entirely mold-free is impossible, but our goal is to keep the high concentrations of mold, such as black mold, at safe levels which is the level that matches levels outside. You can find mold in Virginia City Nevada houses in certain common areas such as Basement, kitchens, and bathrooms. Mold is especially common in crawl spaces and attics due to the lack of ventilation increasing moisture levels.

Mold can spread in your Katy or Cypress home or business from excess humidity or even a small water leak. In only 48 hours you could find the mold has spread quickly. Don’t risk the allergens and other health effects mold causes for the property’s inhabitants. SERVPRO partners with environmental hygienists that test for elevated mold levels with specialized equipment. It is important for us to have an independent third-party test for mold so there is no conflict of interest in testing. Then if mold is found, our trained professionals come in for remediation. When our job is done, the environmental hygienist comes back to re-test the mold levels and SERVPRO GUARANTEES a pass of the clearance test.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Understanding Mold

Mold and mold remediation can be confusing topics. Some businesses claim to remove ALL mold from a facility but this isn’t possible. Microscopic spores float in the air and can enter a property through HVAC systems, windows, doors, or enter on your clothing or from a pet. Mold spores occur naturally both indoors and outdoors. Keep these things in mind:

  • Mold often produces a strong, musty odor.
  • Indoor humidity that’s even slightly higher than normal can support mold growth. Keep indoor humidity below 45 percent.
  • Mold spores thrive on moisture. They could quickly grow into colonies when exposed to water. These colonies may produce allergens, irritants, and toxins. 
  • Any sources of water or moisture must be addressed before mold remediation can begin. If not, the mold may return. 

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same:

Step 1: Emergency Contact – (281) 469-2957

Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our environmental hygienist will use various technologies to detect mold and hidden water sources.

Step 3: Mold Containment

We use specialized equipment such as zip walls to keep the mold spores from spreading further through your Houston area home or business.

Step 4: Air Filtration

We use air scrubbers and HEPA filters to vent mold spores to the outside which is a faster and more efficient method than internal scrubbing only. We clear the air and prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Physically removing the mold is the key to success.

Step 6: Cleaning Contents and Sanitizing

Mold infestations cause a persistent musty odor. Our professionals are trained to remove odors and provide deodorization using fogging equipment. Though most carpets and fabrics cannot be restored, hard surfaces can be cleaned and sanitized.

Step 7: Restoration

The restoration step could involve minor or major repairs and gets your home or business back to normal. Our SERVPRO is qualified to handle any repairs needed following mold remediation.

SERVPRO knows Mold

Here at SERVPRO of Katy/Cypress/Champions/1960, we understand what it takes to properly remediate a mold situation in Houston, Texas. Encountering mold can be risky for any home or business owner, but SERVPRO is here to put your mind at ease. We have the proper tools and trained professionals to get the job done right. We are a leader in the industry for mold remediation.
Give us a call at (281) 469-2957 and we will be on our way to help.

Faster to Any Size Disaster

Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of Katy/Cypress/Champions/1960 is locally owned and operated. Our company has been serving local communities for decades. When you have a water or mold damage issue, we’re already nearby and ready to help.

We work with your Insurance

If you are unsure if you will be filing a claim to cover damages, contact us. We can work with any insurance company to make sure your insurance is utilized to the fullest while directly billing them for you. You may not be aware of what rights you have based on your policy. We know how to work with homeowner’s insurance, giving you peace of mind.

Highly Trained Water and Mold Restoration Specialists

We specialize in water and mold damage restoration, with advanced training in restoration techniques and the experience and specialized equipment to quickly restore your property. Our team holds a list of certifications such as:

  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician

SERVPRO of Katy/Cypress/Champions/1960 is committed to helping you overcome mold infestation quickly.

When we handle your mold remediation job, we do it the right way:

  • Complete structural drying and dehumidification
  • Sanitizing and deodorization
  • Monitoring of Damaged Property
  • Crawlspace mold removal
  • Crawlspace vapor barrier replacement
  • Complete repairs after crawlspace clean
  • Clearance Test Pass Guaranteed

If You See Signs of Mold, Call Us Today – (281) 469-2957

SERVPRO also helps with reconstruction needs, for damaged properties or those just needing a little TLC.

Homeowners Trust SERVPRO for Cleanup to Build Back Services

1/6/2021 (Permalink)

SERVPRO Can Rebuild Your FIre or Water Damaged Home - From Cleanup to Completion

Build Back Services for Damaged Properties Is a Seamless SERVPRO Service

Many disasters threaten the structural integrity of your Houston area property. From mold damages to flooding, a compromised construction can allow for worsening conditions from the elements in a short time. Taking care of these damages as well as the effects of the disaster that caused them are equally important, so it is cost-effective and time-saving to choose a restoration company capable of doing both.

Regardless of what incident might have caused structural damages or destroyed portions of your home, restoring these effects through build back services must happen quickly to avoid further degradation and destruction. Our SERVPRO response team is available 24/7 to help you assess the full measure of the damage to your property and design a tailored plan to bring it back to its original condition.

Something that sets our franchise apart within our service area is our ability to provide comprehensive assistance to our customers from the initial inspection of the property through the completed restoration. With licensed contractors within our branch, we can provide every customer with structural concerns peace of mind, and an efficient solution to restoring their home using one company exclusively.

With advanced equipment designed to make mitigation fast and efficient, we can prepare your home quickly for the reconstruction to follow. Our licensed contractors fit into the schedule designed by our franchise, so the entire process is seamless and time-saving, rather than having customers find their own reputable contractors and wait on them to become available. Restoration work cannot occur without completing the reconstruction requirements, so having all of these processes in-house makes SERVPRO a wise choice for damaged homes.

When your home has suffered significant damages that require reconstruction and rebuilding, our build back services can save you time and money on the restoration process. Give our SERVPRO of Katy/Cypress/Champions/1960 experienced restoration technicians and licensed contractors a call anytime that you need us at (281) 469-2957.

Ways You Can Prepare for Winter Storms

12/23/2020 (Permalink)

Planning and preparing ahead of time can prevent unwanted winter storm disasters.

Unfortunately, property owners don’t get to choose when a storm moves into the area — but we can be ready for when it does. SERVPRO specializes in fast, affordable, and efficient storm damage restoration services. Below, we've compiled a few tips to help reduce and prevent severe storm damage from impacting your property.

3 Ways to Minimize the Need for Storm Damage Restoration Services

1. Regularly Inspect Your Roof

Checking whether any shingles have blown off of your roof or if there are any minor leaks and repairing such problems immediately will help you avoid serious structural damages when extreme weather sets in. If you find your home has suffered extensive storm damage, it may be necessary to invest in the services of a water damage restoration professional like the experts from SERVPRO due to rain leaking through the roof.

2. Trim Dead Wood

No matter what time of the year, hard winds or heavy rain can easily snap dead limbs, branches, or trees surrounding your home and cause storm damages. The professional technicians from SERVPRO recommend regularly trimming dead wood and branches on your property. Doing so will help keep you safe and minimize storm damage to your home should a storm set in.

3. Consider Storm Windows

One way to help minimize the need for storm damage restoration is by investing in high-quality storm windows or hurricane shutters. These investments will help prevent leaks and other storm damage by protecting the glass of your windows and adding an extra layer to protect against wind and rain.

For more tips on how to avoid the need for costly storm damage restoration services, contact the professionals from SERVPRO of Katy/Cypress/Champions/1960 at (281) 469-2957

Find a Trusted Professional Cleaning Service For Your Commercial Property

12/19/2020 (Permalink)

Our SERVPRO technicians sanitize commercial properties with the highest quality products and years of experience.
Many people are hesitant to go into commercial buildings for fear of being around people who may have been exposed to COVID-19. SERVPRO of Katy/Cypress/Champions/1960 is part of Certified: SERVPRO Cleaned. Our program is a method meant to rid properties of viral pathogens. It is a 3 C’s step by step program we provide for businesses: Consult, Clean, and Certify. When a commercial business has gone through our program, they will receive a decal sticker on their window to show their customers and employees that they are in a disinfected area.
Whether you're looking to re-open a business, keep your property regularly disinfected, or wanting to reassure occupants of a safe holiday space, a professional cleaning can help relieve COVID-19 anxieties.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your place of business, cleanliness is now the highest priority.

If you want true peace of mind about potential exposure to COVID 19, you should find a professional cleaning service.

Here's how to do it!

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of the pandemic. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like yours. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

Make sure the professional cleaning service has procedures with regard to PPE and other precautions when entering your space. Most services now have clear guidelines on protection for safety and the sanitation of the property.

One-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly.

Be Proactive

A professional cleaning service will make a big difference in the safety of your home or workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other signage that might be helpful to remind people to wash their hands.

Facial coverings should be worn in offices and shared spaces of larger residential buildings (apartments, condos, assisted living facilities). 

Keep sanitizing agents available in areas where handwashing may not be convenient.

Limit Exposure Opportunities

If you are working in an office building, consider having some or all employees work remotely if possible. Try to host meetings virtually instead of in-person.

If you must hold a meeting in-person, inform every participant of the precautions, and collect contact information in case someone does get sick. 

You can limit your exposure at home by reducing the number of people inside and encouraging guests to wear masks. You can also offer to host outdoor gatherings to reduce the likelihood of the virus spreading. 

Be Clean, Be Healthy, Be Safe 

These are uncertain times we are living in, but if you can promote a clean, safe space, it will ease anxiety. Covid-19 cases are likely to spike after the holidays, so stay safe and keep these guidelines in mind. The best proactive measure you can take is to find a professional cleaning service you can trust, and be diligent about cleaning regularly. Take precautions to prevent the spread of the virus by protecting yourself and your community at all times.

If you are looking for a reliable cleaning service, contact us today at (281) 469-2957

Tips to Prevent Frozen Pipes in Below-Freezing Weather

12/12/2020 (Permalink)

Frozen pipes can create an inconvenience but, more seriously, can cause major damage to your property.

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing, and four signs that a pipe is actually frozen.

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  • Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe can burst. Once the water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have an adequate amount of insulation protecting them from the exterior temperatures.
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

4 Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property:

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.  
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is a lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

Act Quickly

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Katy/Cypress/Champions/1960, to extract and mitigate the water loss and restore your property to its preloss condition.

We work with your insurance.
For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process.

Have Questions? Call Us Today –(281) 469-2957

Note: some information provided by www.thesource.com

Checking In On Fire Safety Measures in the Champions/1960 Area

11/26/2020 (Permalink)

Check that the fire extinguisher in your home is up to date. Having one in the house that is in usable condition can help stop the spread of fire.

SERVPRO Technicians Can Provide Fire Prevention Tips for Your Home

Preventing fire damage is far easier than cleaning up after it, so your primary concern should always be to secure your home against future disasters. Ultimately, the biggest mistake most people make is in maintenance. It can be difficult to make sure that every fire safety measure in your home is working at full capacity, but the effort is worth it to avoid disaster. Many of SERVPRO's recent calls could have been avoided if the homeowner put in place the appropriate preventative measures, and resultingly, we hope that these reminders might help local residents to prevent fires in the future. 
Smoke Detectors 
Inadequate smoke detectors are one of the most costly contributors to fire damage in Champions / 1960. Many people are content just to replace smoke detector batteries every year or two when the devices start beeping. However, this is not enough to make sure that they are up-to-date and working as intended. If the devices stop working entirely, you may forget they even exist as they fail to beep on their irregular schedule. At least once a year, go through your home and make sure all your smoke detectors are working and free of damage. 
Fire Extinguishers 
Not all fire extinguishers are created equal. Some are based on ineffective and dangerous water solutions that are weak against big fires and inflammatory for some electrical fires. Others have short lifespans and require replacement by dates long enough in the future that most people forget entirely. Make sure your fire extinguishers are modern, undamaged, and well-constructed to keep small fires from growing into much larger ones. 
Fire Audits 
Having a certified company like SERVPRO come to inspect your home for fire safety irregularities can be one of the best ways to identify obscure problems or unseen risks. Our training and equipment help us to identify problems you might not even know you have. Contact one of our representatives to learn more about what we can do to help in this regard. 
SERVPRO of Katy / Cypress / Champions / 1960 is ready around the clock to get to your home and begin fire damage restorations after a disaster. Call us for expert service at (281) 469-2957.

Our Cleaning Program is Designed With Your Business In Mind

10/14/2020 (Permalink)

Certified: SERVPRO Cleaned emblems let your customers know you are keeping the highest standard of clean.

Our New CSC Program

Certified: SERVPRO Cleaned 

It is not uncommon to think of a cleaning service as a janitorial service. After all, to many of us, that is what it is- right? Well, SERVPRO is here to change the mindset of what "cleaning" truly is. Our Certified: SERVPRO Cleaned program offers the benefits that go beyond typical janitorial services. 

1) We Consult With You-

This is a tailored cleaning program to meet your needs. Right down to the details of your business- we make it work for you and what you need!

2) Clean-

This is proactive and COVID-19 emergency response cleaning. SERVPRO of Katy/Cypress/Champions/1960 is trained in bio-hazard cleaning, decontamination for porous and non-porous surfaces, and adhering to the CDC standards. We use EPA approved, hospital grade products, and have been in this industry for over 50 years.

3) Certify- 

Committed to cleaning from your employees to your consumers. Reassurance for yourself, your business, and your clients is important to us. With our "Higher Standard of Clean" touchpoints, we include window emblems, signage, digital footprints, and more. 

When you think of Clean, think of Certified: SERVPRO Cleaned.  

There is no job too big for SERVPRO! With the largest footprint for restoration companies in the world, SERVPRO has you covered. Call the professionals for a consultation.

(281) 469-2957

SERVPRO is Your One Stop Shop for all Remediation, Repair and Rebuild Projects

10/7/2020 (Permalink)

We handle Commercial Reconstruction as well as Residential Reconstruction.

You know SERVPRO of Katy/Cypress/Chapions/1960 for being the local experts at restoring a fire-damaged property to preloss condition.

We get the smell of smoke out, dry the property out, and rebuild water-damaged floors and walls. We are one of the few in the area that are certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services!

We’ve got your back for any property damage and emergency issues and will take care of them the right way, but what happens next?

Our rebuild teams will also help with all your reconstruction needs. No need to go to another company and start all over again with someone who doesn’t know what you’re going through.

Here's just some of our reconstruction services:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing, and HVAC

Here at SERVPRO of Katy/Cypress/Champions/1960, we have a tremendous reconstruction division. This is exciting news for many different reasons. As a fire and water damage restoration company, we had everything we needed to be able to come in and restore what we could and tear out what had to be removed due to damage. With our reconstruction team in place, we also have the ability to be a full turnkey operation. Not only can we remediate damages, but we can also replace what was lost. There is no obligation to use our reconstruction team if we perform emergency services. However, if you as the customer so chooses, we have the services available on hand to make it “Like it never even happened.”

Our reconstruction team is not only for use after fire, water, or mold mitigation services are performed. This team can take on any project that you might have. It does not matter the size. We handle Commercial Reconstruction as well as Residential Reconstruction. If you’re in the market for a remodel on your home, we can make it happen. If there are a few places on the roof that need to be repaired, we can make it happen. If your business needs a fresh, new look, inside and out, we can make it happen.  

Since we are a Disaster Recovery Team, we are available to perform 24/7 services as well as travel when needed. Please don’t hesitate to pick up the phone and call our office. Our team would be more than happy to answer any questions that you might have about reconstruction.

There is nothing we can’t do to help you get your life back to normal. SERVPRO of Katy/Cypress/Champions/1960 is the locally-owned and operated company that is with you every step of the way.

Call us today at (281) 469-2957

Prevent Unnecessary Problems In Champions 1960 After a Disaster

9/8/2020 (Permalink)

Our professional restoration equipment is ready for any type of emergency. We are available to help you 24/7 so call us right away.

Dealing with Water Removal in Your Champions 1960 Property

Water damage results from heavy rain, storms, leaks, burst pipes, failed appliances, or other incidences. The removal process requires trained technicians and equipment. Some situations, like leaks in concealed spaces such as wall cavities or subfloors, are especially difficult to address. We offer professional water removal that helps home and business owners in Houston have peace of mind after incidents.

Reaching Water inside the Walls

Walls can present a significant challenge to the removal process. Water can find ways into wall cavities. If a supply pipe in the cavity leaks, the spill is likely to remain confined in the walls. Water spilled in other areas of the house can filter into the walls, primarily through small openings. Our SERVPRO technicians evaluate the situation to determine the best course of action. We can remove the baseboards and punch small holes in wallboards to release water. These actions work best for un-insulated walls.

Removing Water from Wet Building Materials

Sometimes removing damaged materials from wall cavities requires demolition. If the water affects fibrous insulation within the walls, it is essential to remove the wet insulation when extracting the water to ensure no excess moisture remains in the wall space. Our SERVPRO technicians prop open undamaged panels for better access to the wall interiors. We remove wet insulation, extract water, and reinstall the panels after drying the area thoroughly.

Removing Water from Subfloors

Water that wicks into floor materials and subfloors can be challenging to deal with. Layers of plywood or OSB subfloors absorb water, which can lead to problems like swelling. Removing any floor coverings helps ease the process of water removal by eliminating barriers. However, it might still take many weeks to dry the material properly. Our SERVPRO technicians use LGR dehumidifiers and high-speed air movers to speed up the process.

Water removal helps prevent other severe problems that might occur when there is damage at your Champions, 1960, Katy, or Cypress property. Call SERVPRO of Katy/Cypress/Champions/1960 at (281) 469-2957 if you need help with water removal. We're Faster To Any Size Disaster.

SERVPRO's Recovery and Clean-up Efforts are Underway in Texas and Louisiana following Hurricane Laura

9/3/2020 (Permalink)

Immense destruction has been left following the storm, but we will rebuild.

Remnants of Hurricane Laura unleashed twisters of wind and heavy rain hundreds of miles inland along the Gulf Coast, leaving a path of mangled buildings. 

The SERVPRO Disaster Recovery Team has a network of strategically positioned storm teams on standby for disasters like these. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

SERVPRO of Katy/Cypress/Champions/1960 is taking care of recovery efforts in Houston, Texas, and has dispatched trained technicians to Louisiana to aid in restoration following the giant storm's path. Immense destruction has been left after the storm, but we are here to help restore homes, businesses, and hope.

Entire communities were shattered by the wind and wiped away by the water in this deadly Category 4 hurricane, but people plan on coming back to rebuild. We are here in Louisiana to help them with the cleanup and recovery efforts. It will take some time, but SERVPRO will be there every step of the way providing help with insurance claims, water damage, and reconstruction to make the recovery process as seamless as possible for those affected.  

If you need storm damage recovery assistance, call SERVPRO at (281) 469-2957.

Mold Spreads Quickly in Unoccupied Buildings During Coronavirus Lockdown

8/25/2020 (Permalink)

Prevent a mold monster from invading your property!

Why is it important to keep the AC running while my building is vacant?

Due to quarantine, many buildings are left empty and property managers may be tempted to wait until everything is back to business before switching the power back on. However, if the A/C unit is not circulating air throughout the office, restaurant, retail space, or apartment building, moisture can build up quickly and lead to the spread of unhealthy mold.

Keeping the air circulating is crucial, especially if the property is fully furnished. Fabric materials grow mold very easily due to the organic makeup of the fabric, making it a fantastic breeding ground for all types of mold. Mold can drastically spread in 48-72 hours. By keeping your AC unit running, you will continue to control the climate in the building and help prevent moisture build-up on walls, ceilings, and furniture. 

If your property sits vacant for a while remember these helpful tips:

  • Keep the air circulating
  • Cover furniture
  • Check the property regularly

If you find mold in your property:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of Katy/Cypress/Champions/1960 for mold remediation services.

What not to do:

  • Don’t touch or disturb mold growth
  • Don’t blow air across any surface with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Mold Remediation and Restoration

Prevent a mold monster from invading your property!

Contact SERVPRO of Katy/Cypress/Champions/1960 today to get your building tested for mold

Make Sure You Are Prepared to Weather Any Storm This Hurricane Season

8/20/2020 (Permalink)

The peak threat for the Texas coast during Hurricane Season is from August through September.

Texas is currently in hurricane season, and the greater Houston area hasn't had the best luck in the past years when it comes to storm readiness and flooding from hurricanes. Although we've experienced Hurricane Harvey three years ago, this doesn't mean that we are protected from the next hurricane.

According to www.weather.gov, the peak threat for the Texas coast is from August through September.

SERVPRO of Katy/Cypress/Champions/1960 wants to help you be better informed for the hurricane season. Hazards can include inland flooding, tornadoes and destructive winds, and storm surges. 

Here are 5 things to know. 

  1. Storm surge is defined as a large amount of water generated by a storm’s wind. It is one of the leading causes of hurricane-related deaths in the USA. These surges can cause a massive amount of destruction along the coast and can travel miles inland.
  2. Flooding from heavy rain is the second highest cause of death from tropical cyclones. This can be destructive depending on the number of days rain persists after the storm has passed.
  3. Winds from a hurricane can be dangerous due to signs, outdoor furniture, or other materials that typically live outside.
  4. Tornadoes can accompany hurricanes making landfall. These tornadoes typically occur in rain bands well away from the center of the storm.
  5. Waves contain rip currents which can cause damage to structures along the coastline.

Stay safe this hurricane season and follow this link for more information: 


Summer Safety: Grilling - Fire Hazard Tips

8/17/2020 (Permalink)

Grills were involved in over 10,000 house fires in a four-year span.

It’s important to be aware of what conditions can cause a grill fire, and how to prevent one. Stay safe while having summer fun in Harris County.

Grill fires are not only dangerous to people and animals, they can cause serious damage to your deck and home. The National Fire Protection Association reports that grills were involved in over 10,000 house fires in a four-year span, with July and August being the months that these incidents are most frequent.

What Causes Grill Fires?

While there is a fire risk anytime someone is cooking indoors or outside, grills pose a unique risk for flare-ups because of the open flame and direct contact. Common causes of grill fires include:

*Uncleaned grill grates

*Overfilled grease pans

*Grilling near combustible materials- heat can really radiate, you’d be surprised how far!

*Leaving grills unattended

*Burner tubes blocked due to debris or insects

How to Prevent Grill Fires

The easiest way to avoid damage from a grill fire is by being familiar with and taking steps to prevent one from happening using safety tips. 

Here are a few ways you can care for your grill and prevent fires:

  1. It’s easy to forget, but you need to clean your drip pans frequently. Cleaning your grill helps prevent grease fires and flare-ups. Under the cooking grids and burners, every grill is equipped with a drip tray. When these trays become full and reach high temperatures, grease fires can occur. Check your pans or trays every time you use the grill to ensure they are not getting overfilled. If you let the grease cool, it’s easier to scrape off and then clean with soap and water.   
  2. ALWAYS Keep safety supplies nearby. Baking soda quickly cuts off oxygen the fire needs. Keep baking soda and a fire extinguisher nearby each time you grill to smother any flames.
  3. Coated, sauced, gristle-covered cooking grates need to be scraped downThese dried-on bits harbor bacteria that can affect the taste and outcome of your meal, but they can also cause dangerous fires. After preheating your grill, use a grill brush to scrape off grates—and scrape again after cooking. It is also advised to frequently give grates a scrub with soap and water while the grill is cool. There are lots of great choices of grill scrapers out there no matter what type you like, it’s an important tool to have on hand whenever you’re grilling! 

Note: Never use water to put out a grease fire, as it can cause flames to spread.

SERVPRO of Katy/Cypress/Champions/1960 is here for you in the event of any fire emergency. We’ll make it “Like it never even happened.”

Decontamination and Cleaning Guidelines for Reopening Your Building After Lockdown

8/7/2020 (Permalink)

While you prepare to reopen your facility, make sure proper safety guidelines are in place, and professional cleaning has been completed.

Businesses and offices that are reopening must do so with care and caution to ensure the health and safety of employees and guests. 

Many businesses don’t have professional cleaning and sanitization plans in place. It’s wise to put together a best practices strategy, including updated cleaning guidelines for virus spread prevention efforts.

COVID-19 Decontamination and Coronavirus Cleaning have driven us to create a new program called Certified: SERVPRO Cleaned, to help local businesses reopen with confidence.

Priority #1: What Every Owner and Employer Needs to Know

You need not navigate the reopening process on your own. Comparing notes with others in your industry helps ensure that all your bases are covered. 

Right on time the National Restaurant Association recently released a publication on COVID-19 reopening guidance. Check associations for industry-specific reopening guidelines.

Below are some tips for cleaning and sanitizing as businesses reopen:

  • The entire facility should be thoroughly cleaned and sanitized (especially if it has been shut down for a while). Special attention should be given to the decontamination of “high touch” areas. However, complete cleaning guidelines should also include sanitizing areas that are rarely touched. Ensure that disinfectant products are the appropriate strength and that they are used properly for best effectiveness.
  • Disinfect everything at tables between patron uses, especially high touch areas. 
  • Establish a schedule that includes more frequent cleanings on the back end as well as the front end. 
  • Check restrooms regularly. Clean and sanitize more often in relation to how frequently each is used.
  • Make hand sanitizer readily available to guests. Consider installing touchless hand sanitizing dispensers.

This is only a preliminary list. Communicate with your staff to explore anything relevant that addresses the special hygiene needs of your building.

Priority #2: Update Existing Policies and Procedures

Our way of life has completely changed this year and so must our practices. It’s more important than ever for management to do their part to prevent virus spread in public use areas.

To properly adjust to a new normal, make sure your updated protocol includes the following:

  • Social distancing promotion with posted reminders and floor markers. Reduce the number of people standing around in waiting areas by offering wait alternatives (like texting them when it’s their turn).
  • Clearly outline expectations for use of staff PPE (personal protective equipment like masks and gloves).
  • Set clear guidelines regarding employee health practices including comprehensive sanitizing and disinfecting schedule/instructions.
  • Minimize inventory “grab and go” food coolers.

Come together as a team to construct a comprehensive and updated safety protocol. Listen to feedback and concerns from your staff to account for the needs of your particular operations. Use clear and consistent communication to ensure everyone is on board with the updated practices.

Priority #3: Monitor Employee Health and Provide Proper Safety Equipment

Below are some recommendations on how to direct your staff to ensure they are in the best condition to come into work.

  • Make it clear that sick employees should not come to work.
  • Monitor staff for signs and symptoms of illness. Pre-work screenings may be necessary such as taking temperature to make sure the employee doesn’t have a fever.
  • Establish rules for staff who become ill. Per CDC guidelines, a worker with symptoms of COVID should self-isolate for 7 days, and is not ready to return to work unless symptom-free for at least 3 days (without the use of medications like fever reducers).
  • Establish hand hygiene protocol including:
    • How often they are expected to wash their hands, 
    • Appropriate use of hand sanitizer. 
    • Don’t touch the face with your hands.

Employees play the most important role in your business. Take special care of them so that they can take care of your facility and your operations.

Priority #4: Implement Social Distancing

While some government officials are starting to roll back certain lockdown rules to allow businesses to gradually reopen, they continue to be adamant about social distancing and protecting senior citizens. 

Here are some suggestions for social distancing success:

  • Post friendly reminders about social distancing best practices.
  • Adjust your floorplan to reinforce the current state rules for facility capacity (such as a temporary removal of some tables and seating).
  • Limit the number of people in the facility.
  • Make sure seating areas are at least six feet apart.
  • Rope off or install barriers between seating areas.
  • Encourage cooperation from your guests and have a trained employee monitor the capacity in the reception and dining areas. It helps to have a monitor who has excellent customer service and communication skills. Some guests may not respond well to restrictions.
  • Reserve space for delivery personnel so that they can maintain space and expediently serve those who need to stay home.
  • Post advisories that people who are sick or symptomatic are not allowed to enter your building. Encourage calling or doing business from home if possible.
  • Provide and instruct public-facing staff to wear face protection.
  • If possible, install transparent barriers at counters for public-facing staff.
  • Reduce physical contact by encouraging/incentivizing mobile ordering, use of POS tablets, and contactless payment. Ideally, employees should be minimally handling credit cards, currency, and machines.
  • Furnish hand sanitizer dispensers for guests (contactless if possible).
  • Design a strategy that prevents guests from congregating. This includes floor markings, encouraging people to wait elsewhere (in cars), opening additional entrances/exits, adjusting traffic flow from bathrooms. The goal is to keep people apart as much as possible.
  • See to it that the staff aren’t working too closely together. Space them six feet apart whenever possible. This means making space between workstations.
  • Limit how many employees occupy the break room at a time.
  • See to it that the staff is aware of important social distancing policies with training and prominent notices.

Preventing the spread also means preventing future lockdowns. When everyone does their part, we can avoid more closures.

How Businesses Can Instill Customer Confidence

Stepping into a store, restaurant, or another facility for the first time in months may feel a bit surreal. The first step of helping the public ease back into doing business is to reassure patrons that the establishment is safe. 

Here’s how you can do that:

  • Conduct a complete and thorough cleaning using a professional cleaning company such as SERVPRO of Katy, Cypress, Champions, and 1960. The confidence a sparkling clean building brings will shine through from the management to the staff and finally to the customers.
  • Be transparent about your cleaning practices. When customers see staff diligently following conscientious cleaning guidelines, they will see first-hand evidence of your attention to cleanliness.
  • Communicate your updated health, safety, and cleaning policies around your establishment and on social media. This lets people know exactly what measures are being taken to prevent the spread of illness.

Easing into this new normal is an adjustment for all involved. With a little empathy and thoughtful communication, you put your customers at ease through the reopening process.

Follow Your State or City’s Guidelines on How to Reopen

While the governor’s orders are expected to override any orders from the local authority, it may be wise to adhere to what local officials advise. 

Each state and city has a different timeline for when they plan to reopen businesses. Check your county’s site for updated information.

SERVPRO’s Coronavirus Cleaning and Decontamination Services for Commercial Buildings and Local Businesses

We have no doubt that you put full trust in your staff to do quality cleaning. However, your staff may not have the use of the best EPA registered disinfectants in the industry or have enough personal protective equipment to go around.

SERVPRO of Katy/Cypress/Champions/1960 has the professional deep cleaning experience and all the equipment needed for our IICRC trained technicians to comprehensively sanitize your facility for reopening.

What we have to offer:

  • 24/7 service for biohazard cleanup emergencies or overnight scheduling that works around your operating hours.
  • SERVPRO is the most recognized cleaning, decontamination, and restoration company in the country. Our disinfectants are trusted by international airports and federal agencies to clean their properties. We have effective disinfecting services for any sized facility and for any kind of situation.
  • Professional bioremediation services to clean, disinfect, and sanitize the property while also protecting our MVPs - our technicians. We practice uncompromising safety and hygiene standards.
  • We apply CDC-recommended & EPA-registered disinfectants on all porous and non-porous surfaces. 
  • We hand-wipe all moisture-sensitive surfaces with a disinfectant-wet towelette. 
  • We hand-wipe all high-touch surfaces. 
  • We provide you with a certification of your property’s cleanup as completed by SERVPRO. 
  • Social media announcement from us announcing that your business has been cleaned and is ready to re-open.
  • Refresh services include:
    • Carpet cleaning
    • Upholstery cleaning
    • Air duct cleaning with new a/c filters
    • HEPA air scrubbing

SERVPRO of Katy, Cypress, Champions, and 1960 is honored to serve the community alongside our local businesses, state offices, and more. We’re here to support the safe and efficient reopening of your facility. 

Call us today at (281) 469-2957

Desiccant Dehumidifiers Used for Commercial Property Restoration

8/3/2020 (Permalink)

Desiccant Dehumidifiers

What is a Desiccant Dehumidifier & What are the Advantages of Using One

Air contains water vapor, also known as humidity. Too much or too little humidity can be harmful to the human body and to the indoor home environment. An ideal indoor humidity is between 40% and 60%. Because mold grows where there is a lot moisture, running a dehumidifier in the areas of your property that have experienced water damage or that are naturally damp, such as a basement, can decrease the occurrence of mold by transforming the damp area into a dry area after only a couple of days. 

What is a Desiccant Dehumidifier & How Does It Work?

Desiccant dehumidifiers are an alternative to common dehumidifiers. Unlike the common dehumidifier, which works by compressor and refrigerant, desiccant dehumidifiers are made up of five components, which do not include compression or a refrigerant: the desiccant itself, a rotor, a condenser, a heater, and one or more blowers.

The desiccant itself is a chemical that ADsorbs, versus absorbs, moisture. Adsorbing is holding onto the molecules of a gas or liquid as a thin film on the outside surface. Simply put, the desiccant pulls the moisture from the air and then releases it when heated. The rotor, or the rotating drum, is made up of corrugated layers, as well as flat sheet layers coated with the desiccant. The moist air is filtered through this desiccant rotor, which processes the warm humid air, absorbing the moisture. Then, the heater warms the humid air, which then condenses at room temperature and drips into a bucket.

Basically, the blower pulls in the humid air; the rotor absorbs the humidity; the heater dries out the air; the remaining moisture condenses into a collection bucket. It’s a mechanical process with no harmful exhaust.

SERVPRO of Katy/Cypress/Champions/1960 uses desiccant humidifiers when we remediate commercial damage. If you have any water damage in your Cypress home or business, do not hesitate to call us at (281) 469-2957

Pet Fire Escape Plan

7/23/2020 (Permalink)

These poor fur pups got out of the home just in time!

Fires involving structures occur every day, including homes with pets inside. Do you know how to react when faced with a home fire? Did you know that pets tend to panic and hide when faced with a house fire? The following tips are to help you save your pets when faced with a house fire:

1. Notify rescuers that you have a pet in your home. You can purchase a sticker to place by your front door that details how many pets you have and what they are. This way, even if you are not there the pets have a chance of getting out.

2. Design a fire escape plan: It is important to know where your pets usually are. What are their favorite places?  Where do they tend to hide when scared?  In an emergency like a fire, there will not be time to waste looking everywhere for your pets.  You must have a concrete search plan with at least 3 locations where your pets can be found.  This entails creating a layout of your home and marking your pets’ “go-to” locations. You should also survey your home to identify potential pet hiding spots and indicate them on your layout.

3. Be prepared: Keep all equipment you would need while escaping a fire close together. For dogs that would be leashes; for cats or other small animals that might be carriers. Make sure these items are always put in the same place and are easy to get to. Don’t bury carriers in the attic or the back of a closet.  In a fire, there won’t be any time to hunt for them. Fires are life and death situations – rapid response is critical!

4. Practice makes perfect: Once you have laid out your plan, you will need to practice it using different scenarios. For example, practice what to do if the fire is in the kitchen; then if the fire is in a bedroom, and so on.  You should go as far as to practice your escape with your pets from a second story using a ladder. (If you don’t have an escape ladder you should get one, as well as the appropriate equipment needed to assist you carrying an animal down a ladder.)  Practice finding your pets. Start outside, rush into the house, find your pet, and take them outside. Repeating this drill can help animals become familiar with the process. You may even be able to train dogs to go to a certain area outside when the smoke detector rings. Continue practicing until you are comfortable with your fire escape plan and it works efficiently.

Fires are traumatic and life-changing experiences.  Prevent further disaster by creating a Fire Escape Plan for your home. Practice it frequently and continue to test yourself.

Call SERVPRO of Katy/Cypress/Champions/1960 at (281) 469-2957 after the fire is out and we will make it "Like it never even happened."

Fireworks and Hot Summers

7/13/2020 (Permalink)

Fireworks are a treasured spectacle for The Fourth of July

We look forward to summer vacations, camping, family reunions, and the Fourth of July. Summertime, however, also brings fires and injuries due to fireworks and outdoor cooking. We here at SERVPRO of Katy/Cypress/Champions/1960 want our community to know that the best way to protect their families is to not use fireworks at home. The U.S. Fire Administration recommends attending public displays and leaving the lighting of fireworks to the professionals.

During the summer months, house fires are less common but can still be a hazard. Your home is supposed to be a place where you and your family can feel safe and secure. However, there are some seasonal dangers that can catch you off guard if you don't remain vigilant. The two biggest being, cooking/ grilling and fireworks during the summer holidays. We here at SERVPRO have personally seen how fast danger can occur during fun times with family members.

Check out Firework Safety Facts from our friends at the National Fire Protection Association #NFPA

According to NFPA, each July Fourth, thousands of people, most often children and teens, are injured while using consumer fireworks. Despite the dangers of fireworks, few people understand the associated risks - devastating burns, other injuries, fires, and even death.


  • Be safe. If you want to see fireworks, go to a public show put on by experts.
  • Do not use consumer fireworks.
  • Keep a close eye on children at events where fireworks are used.


  • Fireworks cause an average of almost 18,500 reported fires per year.
  • Sparklers account for roughly one-quarter of emergency room fireworks injuries.


NFPA is opposed to consumer use of fireworks. This includes sparklers and firecrackers. Even sparklers burn hot enough to cause third-degree burns.

For additional firework safety info.  Please click the link below:



~Your Friends at SERVPRO of Katy/Cypress/Champions/1960

(281) 469-2957

Certified: SERVPRO Cleaned – a defensive cleaning program

7/8/2020 (Permalink)

SERVPRO is here to help get you back to business.

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and healthy is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new, higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the bio-storm of COVID-19. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned*.

Extensive training and specialized products set SERVPRO commercial disinfecting apart

As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

    •    Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

    •    Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

    •    Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Katy/Cypress/Champions/1960 today at (281) 469-2957 for your Certified: SERVPRO Cleaned consultation

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Natural disaster restoration and Cleanup

6/9/2020 (Permalink)

Cleaning up your home can be a big job, after a hurricane, flood or other natural disaster. cleanup quickly with in 24 to 48 hours if possible. Opening doors windows and using fans will help to dry wet areas. Take steps to protect yourself and loved ones during your cleanup and follow safety tips. Storm cleanup is different from regular and even heavy duty cleaning. There are health hazards and other issues that go beyond normal cleaning that requires specialty products, tools and wearing the right safety gear. After a large storm and flooding belongings can be a total loss, after the storm has passed. Asses the damage safely and wait until day light and avoid danger especially if the power is out. Be careful and know what steps to take, when a disaster strikes and call SERVPRO of Katy Cypress or SERVPRO of Champions 1960, for assistance .

Fire Restoration

6/8/2020 (Permalink)

Fire to a home or business can be one of the most traumatizing and frightening experiences. Fire can cause huge amounts of damage and loss to property, leaving prized possessions destroyed. The fire restoration process includes mitigating damage, providing smoke damage cleanup and water cleanup as quickly as possible after damage occurs. Additionally water used to extinguish the fire can cause the wood in the home to absorb more smoke and residue. Get help call SERVPRO of Katy Cypress or SERVPRO of Champions 1960's trained technicians, they are ready to help, we respond 24/7 and will return your property to its former state after fire damage. Prevent fires, avoid unattended or careless use of candles, leaving cooking unattended, no smoking indoors and keep Barbecue grill at least 10 feet from the house. Be safe. Do not disable smoke detectors they will give you an early warning to a life saving event.

Commercial property Cleanup

6/8/2020 (Permalink)

Maintaining a commercial property is a job itself, the list of responsibilities for a business owner is endless, no matter the size or scope of your business. Here at SERVPRO of Katy Cypress and SERVPRO of Champions 1960 we are the best in the industry for commercial cleanup and restoration services with years of experience. Our team is trained and ready to take on any job we take. When you least expect it, accidents always seem to happen, like fire, water, smoke, soot, mold, biohazard and vandalism emergencies will strike. We provide 24/7 support and respond to  emergencies to restore your business quickly and thoroughly. Let SERVPRO handle the mess so you can handle your business. For question or concerns call SERVPRO fire and water cleanup and restoration. 

Hurricane season 2020

6/4/2020 (Permalink)

Hurricane season is here. Also, the third named tropical storm of the Atlantic hurricane season 2020, Cristobal. Heavy rainfall and flooding is expected for southern Mexico, where the storm is located. It is hard to predict the path of a tropical storm, therefore, difficult to manage an adequate evacuation of an area. Here at SERVPRO of Katy Cypress and SERVPRO of Champions 1960, our technicians are ready and well prepared  for this time of the year with plenty of supplies and the equipment they will need to handle all repairs and damage from a storm, to residential as well for commercial. When preparing for a tropical storm or hurricane, take basic steps quickly to ensure your safety. Everyone that lives along the coast should monitor the latest forecasts closely when a storm is headed your way, and be safe. 

Commercial disaster Cleanup

6/4/2020 (Permalink)

Storm cleanup is different from regular and heavy duty cleaning for residential and commercial properties. There are health concerns and other issues that go beyond normal cleaning that require specialty products and tools as well as protective gear. SERVPRO of Katy Cypress and SERVPRO of Champions 1960's trained technicians recognize the importance of minimizing business interruption while working to safely restore your property to all necessary code requirements. Commercial property catastrophe requires professional response and disaster recovery expertise. In the event after your commercial property has suffered damages from a fire, flood, or mold damage disaster, call SERVPRO immediately to begin developing a recovery plan and repair your commercial or residential property quickly following an unexpected disaster, and to make recovery faster and smoother, back to normal and back in business.

Residential and commercial Cleaning

6/2/2020 (Permalink)

Water inside a home or business can cause a lot of damage especially, if not removed promptly and can be devastating. SERVPRO of Katy Cypress trained technicians have the knowledge on how to handle water damage to home or a business and what steps to take. Water damage is one of the most serious emergencies a home or business can ever experience, whether you are facing damages from a storm, flood, roof or h-vac leak. To Prevent property damage, address your emergency quickly and prevent further damage to property. The reality is that a property damage can grow worse the longer you wait, making plans ahead of time to be ready for an emergency can go a long way toward helping restore your property. Call SERVPRO and have your home or business back to normal.

clean up after a fire

6/2/2020 (Permalink)

Any house fire can be an emotionally gut wrenching  experience, not every fire causes total destruction to a home or business and their belongings, thanks to fire safety measures. Most important thing to do after any size fire is to have the property inspected for safety and call SERVPRO of Katy Cypress trained technicians and experts in fire , water restoration and clean up. Hidden damages to electrical wringing should be corrected before cleaning and finishing touching like, painting walls, once the property has been inspected the site can be cleared to enter but, take precautions before heading inside. Fire restoration is a complicated process if done incorrectly there can be a long delay getting started with clean up . In an unfortunate event that you experience a fire, Call SERVPRO fire and water cleanup and restoration.

Protect your home from water Damage

6/2/2020 (Permalink)

Water in unwanted places can cause a lot of damage. Not only can it ruin your possessions, but also your home. Act quickly to minimize further damages and save some of your belongings. Your success depends on how long the water has been around. Furniture and sometimes even carpet can be saved. Pull up carpet and area rugs and under padding. You may be able to save the carpet if you can get it cleaned and disinfected, however it may shrink. Get professional help and have your home or business back to normal, call SERVPRO trained technicians to help with dry out and cleaning up affected areas quickly and to prevent mold growth. Open up windows to allow for faster and thorough drying out of affected areas.  

Cleanup after a natural Disaster

6/2/2020 (Permalink)

Everyone knows that any major storm can leave your home with damages. From thunderstorms, hurricanes and tornadoes. Structures like fencing, siding and roofs can be left with a variety of problems that will need repair. Heavy rain fall from a storm can cause serious damage to your home or business. Take safety steps to protect your self and your love ones during cleanup after a natural disaster strikes and follow safety cleanup tips. Here at SERVPRO of Katy Cypress and SERVPRO of Champions 1960, our trained technicians can help cleanup your home or business from storm damage. Our technicians have all the necessary equipment and supplies needed to start cleanup and start to dry your home or business after a storm strikes. For question or concerns call SERVPRO  

How to cool your home and save Money

6/1/2020 (Permalink)

Summer is coming and so is hot weather, with high temperatures and high electric bills. Now is the best time to avoid high electrics bills and save money. Some tips to prepare your home from the hot weather and keep your home cool, install or update the insulation in your home. Replace air conditioner filters, install exterior window coverings, install timer or a programmable thermostat on air conditioner. Get your air conditioner ready and shut off power before cleaning the inside. Seal all your windows an doors. SERVPRO of Champions 1960 trained technicians know that keeping your home comfortable can be expensive but, also the dangerous if your air conditioner runs too often, it can stress your electric system and put you at risk for a fire. You don't have to sacrifice comfort to stay within your budget , call SERVPRO for questions and concerns.

The beauty of clean carpet

6/1/2020 (Permalink)

Carpet cleaning is recommended every 12 to 18 months, no matter how clean your home is, eventually cleaning your carpet will become necessary. Carpet fills up with bacteria, allergens, and other contaminants that are then released into the air you breathe. During the holiday season guests are in your home with a greater risk of spills and stains from dirt that people walking on carpet leave. SERVPRO of Katy/ Cypress trained technicians have the knowledge on how to remove stubborn stains and identify carpet fibers for the first step to take to clean carpet. Clean carpet can help your home look its best plus, makes your home healthier and safer for your loved ones and extends the life of the carpet and saves money. Call SERVPRO for the best carpet cleaning service in town. 

Storm season

6/1/2020 (Permalink)

June 1st is the official start of hurricane season thru November 30th. now is the best time to plan and prepare for weather emergencies. SERVPRO of Katy Cypress storm teams are ready and well prepared with all necessary equipment and supplies, they will need. Hurricane can cause damage and heavy rain fall, high winds and flooding. Major storms can cause major damages and can be severe for a home owner to deal with. Be prepared and ready for what can happen if a storm strikes near your area. Tropical storms is a hazard that brings heavy rain fall and flooding. When a tropical storm enters the coastal area  warning are issued for the coastal area. It is hard to predict the path of a tropical storm, therefore it's difficult to manage an adequate of an area . Get ready and prepare and stay safe.

Examples of hurricane basement tips

5/1/2020 (Permalink)

Starting June 1st marks the beginning of hurricane season and runs from June 1 St to November 30th and sharply peaking from late August through September. Now is the best time to prepare your family and home for the upcoming weather. Here at SERVPRO of Champions 1960, our professionals know that now is the best time to start getting ready for hurricane season with, plenty of supplies in stock. Hurricanes can produce dangerous conditions with, winds in excess of 155 mph and heavy rain, floods and tornadoes and more. Don’t wait until a hurricane comes your way, prepare ahead. Some safety tips can help you and your family pre be better prepared and make sure you have the supplies you will need for at least 3 days including water and food the first priority on your list. Secure your home is highly recommended, all windows and doors. Make an emergency plan now including, a safe evacuation route. For questions or concerns call SERVPRO and keep your family safe.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Katy/Cypress, 281-469-2957]

Coronavirus Safety Tips

3/10/2020 (Permalink)

The recent outbreak of Coronavirus has people quickly trying to figure out how to best protect themselves, their families and their businesses! SERVPRO of Katy/Cypress is dedicated to help with your commercial property cleanup and provide a rapid response, ensuring the highest professional standards when it comes to dealing with something so new as this recent outbreak.

Coronavirus can survive on surfaces for up to a week and people infected by the virus don’t show symptoms until approximately two weeks after infection, making it difficult to track and contain. In commercial properties, your business comes in contact with many people and many germs during this cold and flu season. This is why having a trusted professional cleaning service like SERVPRO on your side is so important. 

We strictly follow the most up to date procedures when it's time for the clean up and disposal of the Coronavirus.

  • We use CDC and EPA approved industrial-strength disinfectants with a broad spectrum kill claim
  • All infected materials are cleaned, disinfected, and properly disposed of as biohazard waste
  • Fully encapsulated personal protective equipment (PPE) and full-face respirator masks are worn at all times by our certified cleanup technicians
  • We adhere to a stringent coronavirus demobilization process for our equipment, trucks and waste storage areas

It doesn't matter if you have a school building, nursing home, bar, nail salon, or local business, SERVPRO of Katy/Cypress is here to help you with the clean up your property needs.

SERVPRO Katy/Cypress

1/7/2020 (Permalink)

We strive every day to ensure that our quality of work is at the highest standard and we are always so grateful to get positive feedback from our customers. Here are a few reasons why SERVPRO can help you get back on your feet!

This is a review from a recent customer.

"Today SERVPRO sent the cleaning crew to clean up our house after repairs were finished. We would like to say a big “THANK YOU” to the three ladies who cleaned up our house, Gloria, Mely, and the third one, whose name I do not remember. They were so diligent and did such a wonderful job, paying so much attention to detail. We are very, very happy with their service. We recommend them highly. Great job SERVPRO ladies, don’t stop taking pride in what you do, helping people get back to their normal lives."  -Yelina

Whatever the damage may be, from the smallest overflow from a toilet to full house flood from a pipe burst, threatens your home or office call us at (281) 469-2957.  We are here to help and care for not only your home or office, but for you as an individual, whatever your needs are.  We are a family owned business and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event.  Our ultimate goal is to help make it a little less stressful on you. 

Faster to your Katy/Cypress Water Damage Event

1/7/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Katy/Cypress provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

We promise to be faster to any disaster!

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Katy/Cypress arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

We look forward to helping you in your time of need!

Problems with Mold in Houston

1/7/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at (281) 469-2957

Safety During Holidays

12/16/2019 (Permalink)

Put a Freeze on Holiday Fires! The holidays are a time when we put aside practicality to indulge whimsical tradition and  fantasy. We hang many lights from the rooftops and all around the house and bring live trees into our living rooms. We all need to take a break from the normal routine we are in day in and day, but the magic of the holidays can be ruined so quickly by a serious injury or carelessly placed candle.

SERVPRO Katy/Cypress has some holiday tips that will keep you safe to enjoy the holiday season with family and friends!

Make sure to check the wiring on your Christmas lights. If the wires are frayed, replace them, even if they still work. The cost of new lights is minimal compared to the cost of fire damage restoration.

Next, SERVPRO encourages you to keep an eye on the weather while traveling. Texas is notorious for having big dips in the weather and temperature! If freezing temps are on their way while you will be out of town, make sure to wrap pipes, cover plants and take cold weather precautions just in case!

Also, candles are one of the top causes of holiday fire damage. You could possibly use battery-operated lights instead of candles to lower your risk of a accidental fire. If candles are needed for your holiday traditions, or are just too hard to part with, be careful not to place them too close to flammable curtains, greeting cards, or your Christmas tree.

SERVPRO wants you to enjoy the holiday season with as much safety as possible!

Full Service Operations with Reconstruction

12/16/2019 (Permalink)

In case you didn't already know, we are a full service operation! YEP, that's right! Not only do we perform all aspects of water, fire and mold damage restoration, we offer Reconstruction services and we rebuild to make it "Like it never even happened." The best part is you work with one company, one team: SERVPRO Katy/Cypress!

After a terrible disaster, our full service team can offer full reconstruction services to replace a wall, or section of roof, or rebuild an entire wall. Our team is professional and highly trained. They're experienced in repairing, remodeling and disaster reconstruction. First, we will be there to take you step by step to clean up your damage from water, fire or mold. Then, we will be there to help create a new space for you.

Let SERVPRO Katy/Cypress be your one place to go to for all of your recovery needs.

Fire and Water restoration for Our Community

9/16/2019 (Permalink)

Here at SERVPRO of Katy/ Cypress we are dedicated in helping keep our community running through doing dirty jobs that no one wants to do, because we love our community. Our technicians are certified in fire restoration, water restoration and mold remediation and because we know that to do a good job you need to know the topic and equipment need to complete the job. We make it our duty to do the job right. SERVPRO is a great restoration company, and we enjoy helping people get their lives back to normal, through water restoration and fire restoration or what the client needs. Some of our other services that we offer to our clients are; move outs, contents restoration, electronic restoration, carpet and upholstery cleaning, havoc cleaning, deodorization, biohazard and vandalism clean up.

Fire Prevention at Home

9/16/2019 (Permalink)

Chief cause of house fires and the best way to avoid and to prevent them are, when cooking do not leave your pot unattended. Stay in the kitchen when cooking, especially if cooking and using oil, pans can easily over heat and grease can spatter and will only take seconds to cause a fire. Have a qualified electrical technician inspect your home heating system annually. Keep space heaters away from anything that can burn and set on floor only. Keep candles in a sturdy holder and blow them out before leaving the room. Electrical appliances check for loose or frayed plugs and wires. Keep matches and lighters away from children room and possessions and out of reach. When a fire breaks out, every second counts, protect yourself and your love ones, have a fire plan in place before disaster strikes. Call SERVPRO of Katy/ Cypress experts in fire and water restoration.

Remembering Hurricane Harvey in 2017

9/16/2019 (Permalink)

When you return to your home or business, after a flood and realize that water has retreated, does not mean your place is safe, damages will remain in drywall, cabinets, floors, furniture and personal belongings. Chances of mold and bacteria can increase if so many days have passed. SERVPRO of Katy/ Cypress are technicians are well equipped to extract moisture from the damages your home or business and for, mold remediation if needed and preserve as much of your property as possible. Houston being so close to the Gulf of Mexico, Houston residents knows what steps to take when there is a storm brewing in the gulf. After hurricane Harvey passed over Texas and Louisiana, in August, 2017 leaving devastation in its pass, our residents know the safety of your family and friends is number one priority.

Biohazard and Vandalism

9/16/2019 (Permalink)

Here at SERVPRO of Katy/ Cypress our technicians have the knowledge and special training needed to properly clean a biohazard and blood borne pathogens that pose a significant health and safety risk to anyone resulting from blood and bodily fluids. All companies must follow strict guidelines as determine by OSHA regulations when working on a cleanup biohazard jobs. Vandalism cleanup can also be overwhelming and troublesome for a home or business property owners. Whenever your property is vandalized you want to repair it back to its original state as soon as possible to protect your property and to prevent future acts of vandalism, whether it is your home or business. SERVPRO has all the necessary tools to quickly restore your property by removing graffiti and making repairs as soon as possible.

Fire Damage Restoration Process

9/16/2019 (Permalink)

SERVPRO of Katy/ Cypress offers 24/7 emergency service and quickly to respond, when contacted to prevent damages from spreading through your property, this is very important. Fire restoration process is to assess the extent of the damage to your home, and how far the fire and smoke and soot have traveled, as well as how the walls and furniture have been affected. The main priority will always be to prevent the fire damage from getting worse. Fire damage to roofs can cause water damages to your home from holes in roof. Water damage for instance could have come from a burst pipe or a water tank or even a water heater in the attic. Your first job to do after a fire is call SERVPRO to clean all the damage and get your property back to normal.

Sewage Damage

9/13/2019 (Permalink)

When you are experiencing sewage back up in your home or business, Call SERVPRO of Katy/ Cypress, professionals 24/7 emergency services immediately. When it comes to sewage damage timing is everything. Our technicians will quickly treat sewer damage efficiently as possible. When sewage damage is left untreated can cause serious health problems, especially for children and the elderly with chronic respiratory problems. Exposure to waste water from a sewage back up can result in number of diseases. Anything that has been contaminated requires immediate attention, to prevent the spread of bio-contaminants including bacteria, viruses and parasites. Additionally, materials where mold may have started growing or can begin to grow must be treated. SERVPRO can help protect your home or business belongings that may have been damaged by the sewage leak,and prevent further damage and contamination.

House Fire can Destroy Everything on property

9/13/2019 (Permalink)

Having to evacuate your home during a fire can be devastating, to a home owner and can mean your home might be completely lost and you may have to move quickly. Fires can destroy your property and cause irreversible damage. Flames move from item to item burning everything to char and cause surrounding items to melt and even shatter. SERVPRO of Katy/ Cypress restoration is the best restoration services to call to help the aftermath of a fire. Our professionals will know what to do and where to begin, with significant damages to your home. When the sound of a fire alarm is going off, you’re suddenly awake in the middle of the night, get yourself and your family out of bed and out of the house, call the fire department and call SERVPRO and be safe.

Water Damage Restoration

9/13/2019 (Permalink)

SERVPRO of Katy/Cypress restoration are usually the first responders following significant damage from floods, fire and water damage, sewage back-up or natural disaster to help clean up the mess and to preserve and protect homes and its contents so that further damage will not occur. Water problem is a home owner’s nightmare, especially when those water problems lead to significant flooding. Dealing with water damage or a flood damage is time consuming and expensive. Call SERVPRO for expert advice and to evaluate your situation and don’t try to deal with the water problem on your own, leave it to the professionals. If proper restoration is not performed immediately, mold or other bacterial growth can result which can be extremely hazardous to your health. Water damage, can do significant damage in a short period of time.

Commercial Water Damages

9/13/2019 (Permalink)

When a residential property pipe burst it is different than when a commercial pipe burst. Inside this commercial building you have much more space for the water to run. Not only is this huge property flooded but it is also now closed for business. Every day that building is flooded and closed is a day of money lost for the business owners and employees. That is why here at SERVPRO of Katy/ Cypress, our technicians use desiccant dehumidifiers. These dehumidifiers are larger and dry at any temperature more efficiently than your regular large dehumidifiers. If you have a business make sure that you understand the difference between these types of dehumidifiers. Call SERVPRO if you have a flood, pipe burst, or any other type of disaster hit your business

When Natural Disaster Strikes

9/13/2019 (Permalink)

In areas that are prone to violent weather, preparation for storms is an essential part of keeping your home and family safe. Many barely flinch when a severe storm arrives, assuming things will be fine. Storm damage is responsible for many thousands of home repairs each year. Preparation for storms can reduce the severity of repairs to the home owner. Some thunder storm precautions are the key in making your home a safer, sounder place to be. SERVPRO of Katy/ Cypress, professionals have dealt with plenty of home owners who have had damages to their home from natural disasters. One of the most damaging aspects of a severe storm comes in the form of heavy rain which can damage to foundations, roofs, windows, your belongings and landscape

Commercial Before and After Damages

9/11/2019 (Permalink)

Here at SERVPRO of Katy/Cypress restoration, we specialize in both residential and commercial properties that have been damaged by weather, fire, or mold, and other causes. Our SERVPRO professionals are experienced and knowledgeable and have the proper equipment necessary to restore your commercial property no matter on the size of the building. Our technicians believe in the importance of ensuring that our clients are happy and confident, no matter how difficult the restoration and clean-up is to get your business up and running as quickly as possible, from damages of all types of disasters including, water damage, smoke damage, mold damage or storm damage SERVPRO technicians will handle your property and possessions with the greatest care and your home working until your home or business is fully restored.

Prevent a House Fire

9/10/2019 (Permalink)

Prevent fires from starting and spreading in your home, start by using safety equipment such as fire extinguishers and blankets, and installing, smoke detectors. Make sure batteries are in good working condition in your smoke detectors, and do not disable smoke alarms. When cooking, do not leave your cooking unattended. Avoid unattended or careless use of candles. Fires can be useful, but also very dangerous, it can cause houses and trees to burn to ashes and destroy a huge area in a matter of minutes. Good housekeeping can ensure buildup of rubbish that can burn easy. Practice safety tips and prevent fire or Call SERVPRO of KATY/ CYPRESS restoration and clean up services, if your home has been damaged by fire or smoke and need help to repair and restore your home back to original condition.

Water Damaged Property

9/10/2019 (Permalink)

Water damage can often catch a home owner and businesses by surprise and caused by a broken pipe, overloaded washing machine, and toilet over flow, bath tub or a leaky roof. Water damage can become worse quickly, the longer it goes unattended. Many materials used in the building structure, are prone to absorb water and also furniture and cabinetry, and will warp. Drywall can start to crumble and become host to mold and bacteria that can be harmful to you and your family. SERVPRO of Katy/Cypress restoration and clean up services can help stop source of the water, and dry out the effective areas. Our technicians will treat the affected area with mold preventatives and restore any affected structure or damaged areas to your home or business

Water Damage and Wet Carpet

9/10/2019 (Permalink)

Water damages can be a devastating to homeowner or business .Standing water can be difficult to pin point, to know where the water is coming from. When this unfortunate event occurs it is important to call SERVPRO of Katy/Cypress restoration to help prevent further water damages and ensure your property does not suffer more damage because of water outburst. Our technicians know where to look and how to fix the water damage. When cleaning wet carpet you definitely want it to dry fast, because mold can grow on your carpet in time frame of24 hours and also deteriorates indoor air quality. Remove all the furniture from the wet carpet to keep furniture safe from mold. There’s always one important thing to remember that always treat wet carpet as soon as you see it wet

Thunder Storm Damage

9/9/2019 (Permalink)

Thunder storm is also known as an electrical storm or a lightning storm. Thunderstorms form when air cools as it rises, and water vapor condenses and forms cumulus clouds and condensation occurs, heat energy is released and helps the thunderstorm grow. Two of the most important ingredients for thunderstorm formation are instability, unstable air and moisture. Every thunderstorm is dangerous despite their small size. SERVPRO of Champions/1960 professionals know how dangerous and the damages a thunderstorm can cause, and have helped several home owners with repairs, from the strong wind, hail and tornadoes. While thunderstorm won’t hurt you, lightning will. So it’s important to pay attention when you hear thunder. Thunderstorms can happen anywhere and every thunderstorm has lightning, the lightning can strike people and is very dangerous

Hurricane Season

9/9/2019 (Permalink)

Hurricane is a large rotating storm with high winds that form over warm waters in tropical areas. Hurricanes have at least 74 miles per hour winds, and an area of low air pressure in the center called the eye. Hurricanes season starts on June 1st and ends on November 30th each year. Take steps to protect yourself and your love ones during your restoration and clean up, after a hurricane, flood or other natural disasters. Monitor you radio or television for emergency information. Call SERVPRO of Katy/ Cypress, because cleaning up after a hurricane can be big job and can require especial equipment and tools used by professionals at SERVPRO, for big task after a hurricane or other natural disaster and call our 24/7 emergency services for questions or concerns

Water Damage in home or Business

9/9/2019 (Permalink)

No matter the cause of your water damage problem in your home or place of business, SERVPRO of Katy/ Cypress professionals will help you clean up your water damage fast whether it’s caused by storm floods, broken pipes, sewage backups, malfunctioning appliances or an over flowing toilet. Our experts will extract the water and dry out your property fast and disinfect the area to prevent mold from developing over time. The longer the water sits the more damage it will cause. If carpet was wet longer than 72hours, you should consider replacing it, particularly the pad. Begin the clean up as soon as possible to minimize the damage and avoid mold growth. Whatever the cause of your water damage in your home or business call SERVPRO, 24/7 services

Residential and Commercial Water Damage

9/9/2019 (Permalink)

Water and flooding damage is the most common form of property damage to both residential and commercial properties. Damage on properties, is mostly caused by flooding, fire, or burst pipes. For the best restoration and clean up services, Call SERVPRO of Katy/ Cypress to handle all of your drying needs. With our knowledge and expertise to ensure drying is done quickly, whether residential or commercial or even industrial loss. Immediate asses of property damages will help secondary damage to occur, including mold growth. Depending on the classification of the water damage, classification must be considered when defining the scope of work to be completed. Our technicians will set up and monitor the drying process every phase, to ensure proper drying and moisture deep within walls and floors will returned to acceptable standards.

When a Storm Hits land

9/9/2019 (Permalink)

When your home or business has water damage it is imperative to act quickly to prevent mold growth, mold can occur in as little as 24 hours. Storms, wind and hail are the most common water damage. Storms can turn your home from a safe haven to a disaster area over night. Property damage caused by severe storm or a natural disaster can be devastating to your family or business. Damages can also include the landscape, dead branches, leaves and even whole trees can be scattered by the strong winds all over the land. SERVPRO of Katy/Cypress has all the skills, tools and equipment to handle any storm disaster. No matter how extensive or how minimal the storm damage was. call SERVPRO, experts in storm damage repairs

Commercial Prep

8/16/2019 (Permalink)

When it comes to your business, everything matters. Things like storms, hurricanes, or maybe a random fire can happen fast, without regard for your safety or your material possessions. We here at SERVPRO of Katy/Cypress have a solution for that. We have a program called the ERP program. (ERP) or Emergency Ready Profile is a profile of your complete business, from top to bottom. SERVPRO experts would catalog all of the materials and info, from the security codes and shut off valves to the name and numbers of the night security. The more info that we can catalog the faster and more efficient the over job can be. With everything moving faster and SERVPRO having all the right info, could save you thousands of dollars in damages and potential rebuilding. For more info on the ERP program contact your local SERVPRO of Katy/Cypress and talk with the professionals. We are always here for you.    

After a Hurricane

8/15/2019 (Permalink)

Since we are in the middle of hurricane season, this makes it prime time to learn more. Many hurricanes and tropical storms hit the coasts every year, causing millions of dollars worth in damages. Not to mention the toll it takes on the citizens of the cities in which the storm hit. This SERVPRO, SERVPRO of Katy/Cypress is a leading member in what we call storm team. So if a major catastrophe happens, we are there with in hours, to help clean and restore. After arriving in the affected city, we start the cleaning process almost immediately. Following the clean up, we begin to fix and restore. This is were things start to change for the good. You can see the physical change in the surroundings areas which makes the hard work, worth it. SERVPRO of Katy/Cypress works night and day cleaning and restoring, until the job in done. That's our guarantee. 


8/13/2019 (Permalink)

In a state as big as Texas you can find a lot of different companies that offer restoration services. Large companies such as us, and small family owned companies. So when choosing a restoration company that best fits your needs, one must understand what they are looking for. Some companies only look after themselves and make sure that can get there bill is up as high as they can get it, like some mechanics we all know. Then there are company like SERVPRO of Katy/Cypress who just want to make the customer feel like they have there home or business back. We always put the customer's needs above our own. I am proud to be a member of the SERVPRO of Katy/Cypress team and always look forward to helping and assisting the members of our community. If you have any questions on how we can better assist you, please contact us here at SERVPRO of Katy/Cypress. 

Fires and the Holidays

8/12/2019 (Permalink)

For most the holiday season is the best time of the year. We get to see friends and family that we normally don't get see. Happiness almost feels like its at a all time high. Unfortunately for some, the holidays prove to breathe disaster. On average, one of every 45 reported home fires began with a Christmas tree, that can result in fatal injury. You know how highly flammable turpentine is? Well, it’s made from pine trees. According to the USFA, a Christmas tree is almost explosive in nature when it come in contact with open flames. Thanksgiving is also a peak time for home cooking fires, followed by Christmas. Tis the season the be careful. Here at SERVPRO of Katy/Cypress we urge the awesome people who make up our connected community to help one another and help prepare for this next holiday season. For any question on how to do this, please contact SERVPRO of Katy/Cypress. 


8/6/2019 (Permalink)

Being a home owner can prove to be a full time job in itself. There are many tasks that one must do in order to prevent small issues that can become bigger problems later down the road. One of these small tasks, is cleaning out your gutters. Cleaning out your gutters twice a year, depending how many trees you have in your yard, can help prevent roof leaks. Small roof leaks can lead to thousands of dollars in damages. Roof leaks over a longer period of time, can cause the roof to rot, which weakens it structural integrity, and eventually the water will seep into the interior of the home. That is where you would need SERVPRO of Katy/Cypress to come in and conduct a water mitigation. Depending on the severity of the damage, it could prove to be costly. These are just a few small tasks that could prevent catastrophic damage to your home or business.  For concerns on these issue, please call the experts at SERVPRO of Katy/Cypress. 


8/2/2019 (Permalink)

We provide many services here at SERVPRO of Katy/Cypress including residential and commercial fires restoration. There are many actions involving cleaning up a fire. One of them being cleaning soot from items, walls, floors and ceilings. Cleaning soot from the house is one of the most important parts of the fire restoration processes. Most hard surfaces with soot stains can be cleaned by scrubbing them with a special sponge, and a special cleaning detergent. SERVPRO of Katy/Cypress professionals, have specialized fire damage restoration training and experience to quickly clean up and restore your home like it never happened to begin with. These are just some of the services that we provide the members in our communities. For any concerns or questions because contact the experts at SERVPRO of Katy/Cypress. 

Damage Caused by Storms

7/15/2019 (Permalink)

Storm damage caused by powerful hurricanes can cause severe property damage and flooding. These types of storms can be frightening and safety has to be your first priority. Most of the members in these communities learned that back in 2009 when Hurricane Ike hit. If they didn't learn then, they certainly learned when Hurricane Harvey came to town in 2017. Both of these storms caused millions of dollars in damages.  Damage from hurricane winds and storm surges with heavy rains impose costs on private entities, such as households and businesses. This is what SERVPRO of Katy/Cypress is here for. Commercial and residential restoration is what we do best. We urge all the members of this community to be safe this storm season and make sure to prepare the best they can. For any question or concerns, please contact SERVPRO of Katy/Cypress. We are here waiting to help you. 

First to Help

7/8/2019 (Permalink)

SERVPRO is one of many restoration companies in the greater Houston area. What separates us from the rest? First, SERVPRO of Katy/Cypress is one of the leading commercial property restoration providers. Most of the people who call on us think we primarily do residential restoration only. That brings us to our second point, which is that we are the leading experts in residential restoration and have helped countless people in many areas this great city. It was our office that led the charge when Hurricane Harvey came to town. Third, we are members of a few different groups throughout Houston to help us get help to more people in our communities. SERVPRO of Katy/Cypress is on call 24/7. Which means SERVPRO can get to your situation faster, and begin work immediately. Next time you have a situation that requires outside assistance, call the experts at SERVPRO of Katy/Cypress.  

House Fire Safety

6/11/2019 (Permalink)

According to a yearly statistic, 6,500 people die and 280,000 are injured in house fires each year. This is mostly due to smoke inhalation. Many of those death could possibly be avoided by prep and having a safety plan set up with family or roommates. If you think you might have the chances on your side, you would be wrong. According to the same study; during the lifetime of an average household, chances are 2 to 1 that there will be an accidental fire. First, one must understand what they call the fire triangle. The fire triangle is the three things that a fire needs to grow and spread, heat, oxygen and fuel. If one of these components is missing, a fire can’t ignite. People are most likely to die or be injuries in a house fire when there are no smoke alarms. Having multiple smoke alarms, and having them checked regularly could significantly increase your chances of survival. SERVPRO of Katy/Cypress staff and crews are repeatedly trained in this field. We work with fire departments in our neighborhoods to try and lower that percentages of house fires in our awesome communities. Please contact us here at SERVPRO of Katy/Cypress for any concerns about this subject. We would be more than happy to assist. 

Damages Caused by Thunderstorms

6/10/2019 (Permalink)

Many people would say hurricanes, and tornadoes are much for dangerous than a thunderstorm. Unfortunately what they say isn't true. Under the right conditions, rainfall from thunderstorms can cause flash flooding which kills more people each year than hurricanes, tornadoes or lightning. What exactly is a thunderstorm? A thunderstorm is a normal rain shower with the addition of thunder, and since thunder comes from lightning, all thunderstorms have lightning. Thunderstorms have caused millions of dollars in damages just with the basics like rain and lighting. Thunderstorms have caused power outages that have lasted weeks at a time. Here at SERVPRO of Katy/Cypress we take these matters very seriously and always have a protective eye on such storm moving in on our community. For any damages related to thunderstorms please contact SERVPRO of Katy/Cypress for their expert opinion. 

Commercial Fire

6/10/2019 (Permalink)

In California, extensive damage from catastrophic wildfires has increased in both occurrence and scale in the past decade. Whether attributable to climate change or other factors, it’s irrefutable that it has affected homes and businesses alike. For many of the California residents this truth comes with many losses and fears as the warmth ramps up for another summer of recorder breaking heat. For most of them fire restoration isn’t an option, due to the level of damage done to their homes and business properties. Fortunately, in some causes commercial fire restoration services can help you bounce back from a fire of this degree. The experts here at SERVPRO of Katy/Cypress understand and respect the level of comment that went into buying the building and setting up your business to a certain level of satisfactory. Please contact us here at SERVPRO of Katy/Cypress for any questions or concerns on these matters.

Commercial Water

6/10/2019 (Permalink)

Natural disasters can be devastating to businesses. While damage caused by some natural events such as lightning or wind, usually is covered by commercial property insurance. Of course, you need a special policy if you want protection from flood damage. This was a shocking fact to the residents of Houston, Texas during Hurricane Harvey. Residential homes are not the only properties damaged by floods; natural disasters can be devastating to businesses as well. Business owners face a rare problem after a hurricane. Not only is there damage done to computers, business records, and the property itself, but there is also the loss of business income and customer base. This is where SERVPRO of Katy/Cypress comes in to save the day. We are one of a very elite group of companies that specialize in this commercial restoration process. We understand what it takes down to the smallest detail how to get your business back to where is was before the event. That’s SERVPRO’s promise to you.

Smoke and Soot in the Home

6/7/2019 (Permalink)

When it comes to small house fires, the damages can be way more than expected. Smoke and soot can cause just a much damage as the fire itself in some cases. Here at SERVPRO of Katy/Cypress, we are trained and certified in this field and are one of the leading experts in commercial and residential smoke and fire clean up. Cleaning smoke damage out of a home is important for providing a healthy living environment. The hostile nature of smoke and soot can make it difficult to remove. However, they contain horrible odors and particles that are harmful to breathe, so it’s important to clean them completely. Fire and smoke can be troublesome so let the experts at SERVPRO of Katy/Cypress handle it for you. 

The Affects of Water on Wood

6/7/2019 (Permalink)

The experts here at SERVPRO of Katy/Cypress are well versed in all types of wood and the affects that are caused by water. Different types of wood show different responses to water exposure. Wood will contract and cracks will develop during dry seasons due to a loss of moisture and then swell during hot and humid summer months. A heavier, more solid wood will do better with water than light wood. Water also will cause breakdowns, such as rotting and molding. Once you know the type of wood you have, it's important to treat any wood you're using. Sealing it will guarantee that you get the most out of your flooring, furniture and home. For any questions or concerns about this subject and others, please contact us here at SERVPRO of Katy/Cypress. 

Tornadoes and the Damage They Cause

6/7/2019 (Permalink)

Thanks to pop culture movies and television shows, people are terrified of tornadoes. On average, 800 tornadoes hit the United States every year. They kill 80 people and injure 1,500 more on average. The most violent tornadoes have wind speeds up to 250 mph and leave a damage path up to 50 miles long. Tornadoes or twisters rarely hit southern Texas. Unfortunately north Texas can get hit pretty frequently. Tornadoes are created when cool winds from the north collide with he warm winds of the south. This is why it primarily happens to the states that reside the middle of the map, also know as "Tornado Ally". The official areas of Tornado Alley are not clearly defined, but its core extends from northern Texas, Oklahoma, Kansas, Nebraska, into South Dakota.  

On a Commercial Level

6/5/2019 (Permalink)

Here at SERVPRO of Katy/Cypress, we market to all types of businesses. People see our advertisements and classify SERVPRO as residential restoration only. This couldn't be further from the trust. The truth is, we are one of the leading experts in commercial restoration in the United States. When a loss transpire at a place of business, it is vital to work with an experienced restoration service provider who specializes in commercial losses. SERVPRO of Katy/Cypress understands that restoring a commercial building lies in treating not only the noticeable damage, but also repairing concealed damage as well. This is what separates us from other restoration companies in many cities throughout the U.S. Our elite marketers are trained specifically to search out potential commercial losses provided by insurance representatives. For any concerns about your business, but do not hesitate to contact the experts at SERVPRO of Katy/Cypress. 

Hurricane Prep 2019

6/4/2019 (Permalink)

If any town fully understands the importance of preparing for a hurricane, it is definitely Houston, Texas. From tropical storms that cause large amounts of flooding, to a hurricane that comes into Galveston and knocks out power for weeks at a time. We have seen it all. After surviving hurricane Harvey, most of the people in the city were prepared, and still got hit hard. These are questions that one should always ask themselves in the event of a hurricane. If the storm arrives while you are at work or school, how will you find each other? After setting up a plan to find your family and friends, its important to know things like what will you do if water, gas, electricity or phone services are shut off? During Hurricane Ike back in 2009, the greater area of Houston lost power for weeks on end. Cells towers where temporary down. These are things that we all must think about going forward. We here at SERVPRO of Katy/Cypress know what's important. We also know when the storm is over, how to get your home or business back to greatness again. Foe any questions or concerns, please contact the staff of SERVPRO of Katy/Cypress.

In the Heat of the Summer

6/4/2019 (Permalink)

Its that wonderful time of year for grills, pools, beach, family, friends and play. For most, it the best time of year. For others, it can be the most dangerous time of year. They say that Houston has been dubbed one of the most air-conditioned city in the nation. The locals here know that during the dead of the summer, to carry a sweater for the freezing restaurants, malls, and theaters that are running air conditioning at full blast. We have all been here. How bout those who do not have access to running air conditioning? What do they do when the summer month hit their peak in heat? During the dead of the summer here in Texas, temperatures can reach as high at 105-109 degrees with the heat index. This can prove to be highly dangerous for young children and the elderly. Here at SERVPRO of Katy/Cypress, we want to express to the fine people of our community to stay hydrated while staying out of the sun and heat if you can help it. Look for signs of heat exhaustion and help if you can. We share this community together. 


6/4/2019 (Permalink)

We now live in an age, where certain design features of homes are changing. Carpet is starting to become a thing of the past. Especially in cities where flooding occurs frequently. For the rest of us who do still have carpets in our home and/or apartments, this blog is for you. Vacuuming and cleaning your carpets on the regular is a pretty important activity when maintaining your house hold. Dirty carpets can cause a foul small in your home. This smell can cause all types of issues. Most people run into this issue when it comes time to replace their carpets or its time to sale the home and move. SERVPRO of Katy/Cypress can help you with all of that. We are one the leading experts in floor restoration, including carpet cleaning. 

Restoring and Cleaning Contents

6/4/2019 (Permalink)

Here at SERVPRO of Katy/Cypress, we do so much more than just fire and water restoration. We are known for our quick response times and how well we can restore a home/business after a disaster. What you may not know is that we also clean and restore contents that are in your home or business. Contents are your things that you own inside the home or business. Lets say you have a house fire and only part of the home was affected by the fire but the rest of the home was affected by smoke and soot damages. This is where contents cleaning and restoring would come into play. Contents can include a wide variety of items, such as clothes, pictures, paintings, nick-knacks, etc. Cleaning and restoring these item are the details, that create the prefect that is your home. At SERVPRO of Katy/Cypress, we know this and take pride in it. 

Hurricane Season

5/1/2019 (Permalink)

That time of year is upon us. Starting June 1st marks the beginning of hurricane season. Hurricane season is the period in a year when hurricanes usually form in the Atlantic Ocean. Tropical cyclones in the North Atlantic are called hurricanes. When Cyclones form in the southern Atlantic or Gulf of Mexico, they are know as depressions. Here at SERVPRO of Katy/Cypress, we train and prepare for this all year because of the implications that storms can bring to our community. We understand that its our responsibility to take care of our community, by making sure that we are prepared to help and/or restore in a timely manor. Do you have an emergency plan? We urge the wonderful people of our community to prep on their end as much as possible so that we can do our part faster in case of an catastrophic like storm such as hurricane Harvey. If anyone has any concerns or questions, please contact us at SERVPRO of Katy/Cypress, we will be happy to help in anyway possible.

Water Damage Restoration Cleanup Safety Tips

4/3/2019 (Permalink)

If your home or commercial property has been flooded, your first priority is safety. Stay away from the area until it's safe. When starting the cleaning and restoration process after a flood, removing all the damaged furniture and carpets is a good place to start. Wearing gloves and other protective gear (PPE) is a moral imperative when doing any clean up or restoration. One must always wash hand frequently. Remove all wall coverings and throw them out. Remove affected drywall, porous materials and insulation that's been in contact with flood waters. Be careful And watch every step to prevent falls. Be caution around appliances and electrical equipment. For any concerns and question about clean up restoration after a flood or water loss contact SERVPRO of Katy/Cypress, the experts in all types of restoration.


3/14/2019 (Permalink)

When explaining to someone about why SERVPRO is a more superior company, I always bring up our 1,4,8 policy. Its one of the promises that we give to the fine people of our community. The policy states that within one hour from notice of your loss, we here at SERVPRO of Katy/Cypress will contact you to arrange for services. Then, within four hours of your loss, we will be on site ready to start mitigation services if the loss or job requires it. Finally within eight business hours a briefing of the scope will be presented to you by one of our SERVPRO professionals. This policy insures that we communicate with our customers and insurance representatives, like agents and adjusters, while making sure that we are on site with actuate information to begin services as soon as possible. 


3/14/2019 (Permalink)

When fire and water cleanup is required, getting assistance is now faster and more efficient when it come to using our Emergency Ready Profile or (ERP). The Ready Plan is a preparation tool for home and businesses owners. What does it do, and how does it work? It Increases our response time and helps us here at SERVPRO of Katy/Cypress know your business and home as well as you do. The more information you add to the profile the better we can get the job done under your criteria. You can give us a profile so detailed that we could clean and restore in the dark. It comes in paper and digital form. Most business/home owners like to have it in digital form on their phones or computers in case of a catastrophic event that could wipe the whole house or building. This is one of many tools and plans that we have set in place to make SERVPRO of Katy/Cypress a one stop shop to help all the wonderful people in our communities.  


3/14/2019 (Permalink)

When discussing the reasons of why one should use SERVPRO, many reasons come to mind. For instance, we have over 1,500 franchises nationwide ready to help at all times. We have the feel of a small shop but with the reach and power of a large corporation. This is what make us one of the leading restoration companies in the U.S. SERVPRO has been servicing people in all communities since 1967 and will continue to do so for many years to come. Our office, SERVPRO of Katy/Cypress was established in May of 2001. SERVPRO as a whole really is in a class of its own. We are trusted by hundreds of insurance companies nationwide, while being one of the largest 24 hour nationwide large loss response teams. This was proven to most of the public in September of 2017 when Hurricane Harvey hit.    


3/14/2019 (Permalink)

What SERVPRO does and how we do it, is what one can say when asked, why SERVPRO. This is a question that our marketing/sales teams have to answer sometimes when describing services to potential clients. Selling the idea that something unfortunate could happen, can prove be tricky business. Fortunately for SERVPRO representatives and their clients, our services and how we preform them, makes it easy. Beyond fire and water restoration, we also preform mold mitigation and remediation. On top of that we can pack and move contents. We restore those contents before returning them to you in a timely manner. Our expect technicians provide the customer with a detailed contents inventory report. This report provides the customers with accurate information about their contents and what was done to them. We provide many services such as these. You can find a list of services that we perform on our website, and you can also call your neighborhood SERVPRO of Katy/Cypress for any question or concerns. 

After the Fire

3/8/2019 (Permalink)

The experts here at SERVPRO of Katy/Cypress take fire restoration very seriously. We understand that a house fire can affect ever part of a person's life. For some, it can feel like they have to start their lives over. The damages caused by a fire can be heavy, to say the least. That's where we come in. SERVPRO that is! We can remove soot and smoke from walls, furniture and floors by using mild soaps or detergents mixed together. Here at SERVPRO of Katy/Cypress our professional technicians know the best cleaning solutions. We have equipment and tools that assist us with the job as well. Learn more on how to clean up after a house fire, including supplies you will need. Contact SERVPRO of Katy/Cypress for all of your restoration need and questions. 

Grease Fires 2019

3/8/2019 (Permalink)

Cooking normally doesn't present a lot of dangers. You might cut your finger while chopping vegetables or burn yourself on a hot pan. Besides that there is no actual danger to your livelihood or your home. Except for grease fires. Fires caused by grease are probably the most prominent way that fires start in homes. Grease fires happen when your cooking oil becomes too hot. Adding water or wet cold food to hot oil or grease can cause a flare up. This can ignite, and cause damages to your kitchen, as well as your entire home. Using heavy pots with lids when deep frying can help prevent this from happening. Oils won't immediately catch fire once it starts smoking, but smoke is a dangerous sign. Here at SERVPRO of Katy/Cypress, we deal with these kinda issues all the time. Cage your worries and let us at SERVPRO take care of this for you. 

Signs of Electrical Fires

3/8/2019 (Permalink)

Electrical fires account for a lot of home fires. If you notice a burning odor or sparks coming from any outlet or switches, turn the power off at the electrical panel. The problem may be a faulty device. It can be a wiring or power overload problem. Burning smells can be a serious issues, because it can indicate the start of an electrical fire. If you smell a burning smell, or rubber smell that is consistent throughout your house, try to isolate the location. You can easily prevent electrical fires in your home, by knowing what to look for. Several discolored or charred outlets and switches is a good indicator. Old outdated wiring, burnt smell or circuit breakers tripping, and sometimes appliances pulling too much electricity on one circuit can cause an issue as well. SERVPRO are the experts in this field. For all of your fire restoration needs please call SERVPRO of Katy/Cypress. Our staff of expects are here to answer any question or concerns about this subject. 

Commercial Work

3/4/2019 (Permalink)

Here at SERVPRO of Katy/Cypress, we specialize in large commercial jobs. In fact, one could say that the reason why SERVPRO is so good at residential work is because all of us are trained for larger, more fast paced situations. Most of the people in our community would assume that we only do or prefer residential jobs. This couldn't be further from the truth. We here at SERVPRO of Katy/Cypress have the equipment and the man power to handle any large job thrown at us. Our team of certified, highly trained technicians are ready and waiting for any disaster or situation to occur, so we can get your business, back to business. We at SERVPRO know what's important, to our community of business owners. We urge anybody with question or concerns to contact us at SERVPRO of Katy/Cypress. 

Commercial Work II

3/4/2019 (Permalink)

SERVPRO has a policy that we live by. Its the called the One, Four, Eight policy. This means that we will have you contacted by us within an hour, be on site within 4 hours, and have a full scope of services within eight hours. We know that time is key in situations such as these. We use this as a point to help the customer know why we are one of the leading restoration company in the U.S. In most cases of large commercial restoration, we know that the faster we arrive and start work the better chance that business has to come back and thrive in our community. Its important for our community to know how important they are to us. Without their support, we wouldn't be here. so we thank you! Contact us here at SERVPRO of Katy/Cypress for any and all of your commercial needs. 

Proof of Skills (Commercial Restoration)

3/4/2019 (Permalink)

Since we here at SERVPRO of Katy/Cypress specialize in large scale losses, how about we go over some of the work that we have done with commercial properties. Let’s start with hurricane Harvey. In case you were living under a rock during September of 2017, Hurricane Harvey came through and pretty much destroyed our wonderful city and most parts of southeast Texas. There were a lot of commercial properties that were closed post hurricane. Most large losses that occur during disasters like that are considered an emergency. With in the first few weeks SERVPRO did and or assisted with numerous apartment complexes, High schools and colleges, fast food buildings, and countless merchant shops in our community. Sometimes money and time can’t fix everything. There are businesses that never came back due to the flooding because they just could not recover. Being out of business for too long can prove to be costly. We here at SERVPRO of Katy/Cypress urge the business owners in our community to keeps us in mind when the damages start. Why wait, we are only a phone call away.

The Commercial ERP

3/4/2019 (Permalink)

SERVPRO of Katy/Cypress has been providing superior commercial recovery services to commercial companies throughout the greater Houston area, for almost 20 years now. We take pride in our Emergency Ready Profile plans. Our Emergency Ready Profile Program allows SERVPRO to work with you before a disaster ever occurs. When a disaster strikes, our certified and highly dedicated recovery team can respond faster to begin work. Our goal is to get you back in business. We at SERVPRO of Katy/Cypress have emergency ready profiles or (ERP) set up with countless commercial properties all over our great city. For some properties this proved worthy post hurricane Harvey. Sometimes it’s something simple as a toilet over flowing in a third-floor bathroom that can cripple a business for weeks depending on time. How long was that toilet leaking? How much saturation occurred? Time is who SERVPRO is fighting in cases such as these. Let SERVPRO deal with the hassle while you worry about other things. SERVPRO of Katy/Cypress is only a phone call away. Don’t let time become your enemy.

Black Soot

3/1/2019 (Permalink)

A fire can cause unthinkable damage to your home and business, but what most people do not talk about is soot damage, and what it can do to your home or business. Soot damage is quite common after a fire. Soot is a black powdery substance that forms through incomplete combustion. Soot particles can cling to surfaces like walls, ceilings, and contents. This is what makes soot so dangerous. Our textile technician are experts. Using technology with industrial solvent, helps make your home and business look and feel brand new again. Here at SERVPRO of Katy/Cypress we make it our responsibility to help educate the people in our communities, so that they understand how and why we have to take certain actions when it comes to damages to your home or business.   

The Odor Killers

3/1/2019 (Permalink)

Here at SERVPRO of Katy/Cypress, we are the odor experts. We pride ourselves on making sure that each and every customer feels like their home and or business is back to the way they left it before the damages occurred. Other companies may use masking techniques to try and cover the odor instead of removing it all together. We at SERVPRO have the trained professionals and high tech equipment to tackle any job consisting of a persistent smell. We tackle the issue at the source and work our way out from there. If the situation calls for it, we will bring in a ozone generator to kill odor enzymes in the air. Ozone generators are one of the most common ways to quickly remove airborne odors from homes, businesses, and even cars. The same molecular process that makes ozone generators so effective is also what makes them dangerous. Which is why it our last protocol when it comes to our odor removal and deodorization. For any comments, concerns, or questions on this subject please contact SERVPRO of Katy/Cypress. We will be happy help. 


1/10/2019 (Permalink)

SERVPRO is a staple in the restoration business. We here at SERVPRO of Katy/Cypress take care of the greater Houston area of Texas. We share that market with other restoration companies, as well as other SERVPRO franchises. What sets us apart from the rest besides expert level experience and great customer service, is the fact that all SERVPRO franchises can come together to help one another. We had a very large storm team during Hurricane Harvey, because Harvey leveled Houston, back in September of 2017. We in SERVPRO call that Storm Team. Its when a catastrophic storm hits a certain area and causes more damage than one franchise can handle on their own. So we can act like the large restoration company you want, with a small shop vibe that demands over the top customer service. When SERVPRO of Katy/Cypress hosted storm during Hurricane Harvey, we had over 120 different SERVPRO franchises to aid us in the clean up of our great city. That is why you remember seeing all those green trucks driving around town in the months to follow.   

Leaky Roofs

1/10/2019 (Permalink)

Water damage on roofs caused from leaks can appear as discolored spots on the ceilings. If the issue is not handled quickly, roof leaks can turn into a major problems throughout time. Moister can also cause mold and mildew growth. Here at SERVPRO of Katy/Cypress, our experienced technicians are experts in handling any water issue in your home or business. SERVPRO of Katy/Cypress has the proper equipment for any job. Damages caused to the roof by water can also cause a roof to cave in. We at SERVPRO always recommend to investigate the leak to make sure you find its source. Sometimes damages can be caused by a pipe burst and not a hole in the ceiling. Call a plumber to locate the leak, then call SERVPRO of Katy/Cypress so that we can take care of the rest. 

Molds, Mildews, and SERVPRO

1/10/2019 (Permalink)

Molds are fungi that can be found both outdoors as well as indoors. Due to the fact that we live in South Texas, we are more prone to molds and mildews because of the over all moister in the air. Molds and mildews mostly grows in warm, damp and humid conditions such as ours. We offer many services to our community, one of the being mold remediation. We at SERVPRO of Katy/Cypress always recommend that you let professionals handle the mitigation and remediation of mold and mold spores. There are too many protocols set in place by the state to allow anyone that isn't certified to be around or handle 25 contiguous square feet of mold. We urge any members of our community to call us at SERVPRO of Katy/Cypress if they have any questions or concerns about mold in their home or business. 


12/27/2018 (Permalink)

In most major cities such as ours, there are a few major restoration companies to choose from. So I guess the question is, why use SERVPRO of Katy/Cypress? The answer is very simple. SERVPRO of Katy/Cypress has taken the time and dedication to help their community in times of need. Being on time and communicating with our customers is key in building a quality relationship, even if that relationship is created out of something negative such as water, fire and mold damages. Listening to our customers intently about their situation, then making sure we proceed accordingly based on what the customers desires require, is something we also pride ourselves on. In times of crisis, people turn to each other for help and comfort. This is a mandate that all of us here at SERVPRO of Katy/Cypress follow at work and in our regular lives.  

Cold Nights and Warm Days

12/26/2018 (Permalink)

Winters in Texas can be frustrating, to say the least. Freezing nights to mildly warm days can cause problems with your health as well as your over all living conditions. Going from hot to cold can have a negative effect on your immune system. It can also have an effect on your home. Going rapidly from warm to freezing can cause problems with older homes plumbing systems. It can cause the pipes to subtly bend and eventually bust, leading you to call a plumber as well as a restoration company to fix the problem. Sometime the burst or leak can be so minor that one may not even notice, resulting in major damages. Water damage in homes that go unnoticed can also result in mold issues. 

Water & The Damages Caused

12/26/2018 (Permalink)

We all have those moments in our lives when everything seems to go wrong at the worst times. Thanks to SERVPRO, you don't have to have that overwhelming feeling in the back of your mind anymore. SERVPRO of Katy/Cypress is here for you, in your time of need. Lets remember that SERVPRO is a 24/7 company. Our certified technicians are on call at all times to make you're problem ours. One of the leading causes of damage to homes besides fires is water damage. So what is water damage and how may it occur? Water damage occurs when excess water begins to pool in areas where it shouldn’t. Many different factors can create this excess water and thereby contribute to water damage. Pipes that burst or leak are common causes of water damage. Drains and toilets that get backed up and or blocked can cause unwanted pressure in the pipe, which then causes it to burst or leak into an area of your home where water doesn't belong. Whether its the holiday season or mid-summer, remember to call SERVPRO of Katy/Cypress for all your restoration questions and needs. 

Commercial Fires and Safety Plans

9/18/2018 (Permalink)

No one expects a fire to break out in there building, but this type of emergency strikes businesses across the country everyday. You and your employees could be forced to evacuate at a moment's notice. One should be ready and create an emergency action plan, which outlines the responsibilities of the employees, during a fire or another type of emergency. Here at SERVPRO of Katy/Cypress, our trained technicians are on call 24/7, 365 and ready to help in a residential or commercial disasters. Be prepared for the unexpected disaster, plan an evacuation route for the building. Decide whether to instruct a specific employee to use fire extinguishers or evacuate immediately. While preparedness is essential in a fire emergency, the proper preventative training may keep a fire from igniting in your building in the first place. You and your employees exiting safely and responsibly is the number one priority.

Mold vs Mildew

9/18/2018 (Permalink)

Mold and mildew are both types of fungi, but they are strikingly different when it comes to size, color and texture. Both mold and mildew are attracted to moist warm areas, where they can grow and spread easily; such as food, walls, ceiling, showers, etc. Mold is usually fuzzy or slimy in appearance and shaped in spots that can have different colors, such as blue, green, yellow, brown, grey, black or white. Mildew on the other hand can be described as a specific type of mold, and has a flat growth that remains on the surface and can be easily removed. SERVPRO of Katy/Cypress's technicians will refer you to mold inspection company, before starting  the mold remediation and clean up. In accordance to state law, we are required to have a third party identify the mold before the clean process can begin. Both mold and mildew need to be taken care in a quick and efficient manner as both can be troublesome over time.

Fires Cause Damages

9/18/2018 (Permalink)

Fire damage is one of the most deadly things a home or business owner can face. Often negligence is a factor, other times malfunctioning electronics and even arson can be to blame. Regardless of the cause, fire damage is expensive to repair and often leaves nothing but ashes and lost memories. When wondering what to do after a fire, call SERVPRO of Katy/Cypress and a trained service technician will advise you on what to do and not to do before the fire restoration process begins. Fire damage can be a devastating experience for both your home and your business, and can be caused by something as simple as preparing a meal or a smoking a cigarette. After a fire, be careful when using electronics such as the air conditioner or heater. Do not try and clean walls or clothing. We also encourage the people of our community not to eat any left over foods that were left out during the fire. For questions regarding this subject, please call the professionals at SERVPRO of Katy/Cypress.  

Commercial Properties

9/18/2018 (Permalink)

Our business minded commercial restoration technician experts understand the pressures you are facing as a business owner. We are here to get your business up and running as quickly as possible. Further more we understand that the longer your business is down, the more money you as the business lose over time. This is why SERVPRO of Katy/Cypress are one of the leading professionals in our field for our community. We know that time, financials, and communication are the key essentials to getting the job done on time and up to par for that business owner. As we say in our offices, "perfection is in the details." At SERVPRO we have a little program called the (Emergency Ready Profile) or ERP. The program can help prevent damages by getting the job moving faster. If you want to know more about this, ask your SERVPRO representative today.    

Commercial Properties II

9/18/2018 (Permalink)

No one wants their business to experience a catastrophe, but if it happens it’s important to resolve the issue as quickly as possible so you can resume operations. We are a one stop shop for all your property recovery needs. Our certified technicians are equipped to provide solutions from start to finish. When a business has the ERP (emergency ready profile) set in place it makes it more efficient for both parties to get the situation taken care faster. The longer one wait to get there priorities in order the more the business owner will lose. Hurricane Harvey proved that many time over. In fact some businesses never recovered from that devastation. We at SERVPRO of Katy/Cypress urge the business owners in our community, and all over our wonderful city to have a emergency program in place. At the end of the day it can save money, time and even lives. 

Commercial Properties III

9/18/2018 (Permalink)

To end the Commercial Property trilogy series, we want to focus even more in depth of the ERP. We here at SERVPRO of Katy/Cypress want our community to understand the importance in this tool that we provide for free to all business owners and their properties. Yes, you heard that correctly, its totally free and takes any where from 20 minutes to an hour depending on the size of your property to set up. What does the ERP do for your business? It make sure that even if something horrible happens while you are at home on the weekends or on vacation with the family, you are covered. We get all the business property info such as gas, electric, and water shut offs and if they need keys to operate. All staff names and info, from the CEO to the night security guards. It insures that even if you as the business rep or owner aren't around, it would give us (SERVPRO) the ability to enter the property and begin working out the issue. We do this while remaining in contact with all parties associated with the business. In the past, this has saved business owners thousands of unnecessary damages. Contact your friendly neighborhood SERVPRO of Katy/Cypress to get your ERP set up today, because tomorrow might be too late.     

Fires That Start With a Spark

9/18/2018 (Permalink)

Most electrical fires are caused by faulty electrical outlets and old outdated appliances. According to the United States fire administration, electrical fires account for nearly 24,000 residential fires a year. Light fixtures, lamps and light bulbs are another common reason for electrical fires. During the winter month, one of the number one causes are space heaters. These types of heaters are portable and most of the time people put them too close to combustible surfaces such as curtains, beds, clothing, chairs, couches and rugs. These types of fires can rip through a home or business and destroy everything in its path. At SERVPRO of Katy/Cypress, we pride ourselves on the way we handle fire restoration, with our communication skills among the skills we already possess to get the job done the correct way the first time. 

Burns Related to Fires

9/18/2018 (Permalink)

Death from fires and or burns are the sixth most common cause of injury/death in the U.S. There are more mobile home fires than regular houses and injuries related to that. The majority of fire related deaths are caused by smoke inhalation not by the fire itself. Actual flames and burns are only 30 percent of fire-related deaths. Unfortunately people survive home fires with all types of burns mild and severe. First degree burns are considered mild compared to others. Second degree burns are burns that affect the lower layer of skin. Third degree burns, also known as a full thickness burns, affect the lowest layers and deep tissue areas. We at SERVPRO of Katy/Cypress feel responsible to our community and pledge to make sure that we can prevent and or prepare for such tragedies.  

A Little Bit About Mold

9/18/2018 (Permalink)

Mold sounds like a very scary thing. Most people have it in there minds that once you see or smell mold, that you are already sick. This could not be more wrong. Lets take a second real quick and learn a little about mold. Mold is a fungus, and it grows virtually everywhere on Earth. We aren’t exactly sure how many mold species there are, but it seems to be in the tens of thousands. When addressing any mold growth in your home, it’s important to understand which type of mold you’re working with. It’s also necessary to be aware of the common places to find mold in your home. Not to mention, the environment in which your home resides in. If there is more moisture, there is more of a chances for mold. SERVPRO of Katy/Cypress understands that it can be frustrating not knowing what to do in situations like having possible mold in your dwelling. So we urge you to call us if you a have any question or concerns that are mold related or other.

A Little Bit About Mold II

9/18/2018 (Permalink)

Despite its ugly appearance and potentially hazardous effects, mold can offer some great benefits. Penicillin, is made from Penicillium mold which is a green-gray color. Mold can be helpful to certain types of gardeners and or farmers. Molds help breakdown dead plants and animal to add nutrients to the soil. Leaf mold can improve the moisture levels in some soils. These can be proven when you add mulch to your landscape or garden. Another thing that mold is good for is eating. Some molds are used to make certain kinds of cheese. See, not all mold are bad. From all of us here at SERVPRO of Katy/Cypress, we would like to remind everyone in our great community to call on us for all of their restoration needs, whether it be mold related or otherwise.

First Steps to Mold Remediation

9/17/2018 (Permalink)

While mold can be dangerous it is also important to know that there are normal levels of mold in every indoor and outdoor environment. There are certain kinds of mold that are non-toxic and can be treated by yourself, when using the proper products. Unless you have dealt with mold issues and not sure what steps to take next. Inspection and testing will confirm if there is presence of mold in your home or business, and how far it has spread. Testing may include air samples from separate rooms or inside walls and surfaces samples when visible mold is present. SERVPRO of Katy/Cypress are professionals in mold remediation and mitigation, and will lay out all the steps that are needed to be done in order to remedy the mold issue. 

Flood Waters 2017

9/13/2018 (Permalink)

Hurricane Harvey damaged more than 204,000 homes and apartment buildings in Harris County alone. Three-quarters of them outside the 100-year flood plain, leaving tens of thousands of homeowners uninsured and unprepared. Harvey was a Category 4 storm that caused almost $125 billion in damages in Texas, according to the N.H.C. (National Hurricane Center). As most Houstonians remember, it wasn't the storm's damage itself that caused that much destruction, but the flood water that came with the rains. There were about 740,000 people that registered for assistance with the FEMA or (Federal Emergency Management Agency). The agency has paid almost $400 million to them thus far. This statistic alone tells you how dangerous and expensive unexpected flood waters can be. During the aftermath, SERVPRO of Katy/Cypress made it their mission to help as many people get there lives back as they could. 

Black Water Event

9/12/2018 (Permalink)

Black water cleanup from sewage damage is something that needs to be cleaned up as soon as possible after the issue has occurred. We would encourage you to leave the property and call SERVPRO of Katy/Cypress and we will dispatch a crew immediately to your home or business. When Sewage back up is a continual problem, it can be caused by heavy rain water overloading the sewage system. This type of black water comes from toilets, human waste and fecal matter and is generally regarded as a bio-hazard especially when people are ill. The smell if bad enough, is potential for illness and can be a serious lifelong problem. If you're currently experiencing problems with black water damage don't wait, get professional help from SERVPRO of Katy/Cypress.

Top Five Ways House Fires Happen

9/12/2018 (Permalink)

When it comes to house fires, there are many different ways for them to start. House fires can happen at anytime and anywhere. The top five ways for house fires to start are; cooking equipment, heating, candles, faulty wires and barbecues. All of these can be avoided with just being aware that it can happen to anyone. Here at SERVPRO of Katy/Cypress, we are not only the experts in water restoration, but fire restoration as well. At SERVPRO of Katy/Cypress, we handle just as many fire damages as we do water. When fire, water or storm damage happens it is important to select a restoration company that has the experience, knowledge and expertise to put your home or business back together like new again. 

Remembering Hurricane Harvey

9/11/2018 (Permalink)

Hurricane Harvey has been the strongest hurricane to hit  Texas in more than 50 years and has caused an estimated $180 billion in damages. It will require years to make a full recovery along the Gulf coast. Hurricane Harvey dumped feet of rain water over the course of several days in the Houston and Beaumont areas in August 2017. Harvey made land fall on August 26th near Rockport Texas as a category 4 storm. It circled back out to the coast and made a second land fall August 27th near Copano Bay, and slowly moved towards the Houston area. Harvey than moved back to the Gulf of Mexico and again made land fall on August 30th, just west of Cameron Louisiana. Hurricane Harvey killed 77 people and  displaced more than one million people. Here at SERVPRO of Katy/Cypress our storm team is available to help 24/7.

Remembering Hurricane Harvey II

9/11/2018 (Permalink)

Hurricane Harvey and it’s damages, were mostly from flooding in the Houston and Beaumont areas. SERVPRO of Katy/Cypress's storm team were busy taking calls and making appointments to help people in need as a result of the storm. Cedar Bayou in the Houston area set a record with 51.88 inches of water. The damages of the homes were estimated around $200,000 - $300,000 for a mile stretch of the Gulf coast. Declarations of disaster for Texas and Louisiana were issued by FEMA, that covered 41 Texas counties and some in Louisiana. There was a 89 billion dollars relief bill for Hurricane Harvey that was also passed by congress in February. Hurricane Harvey struck the coast of Texas one year ago destroying homes and entire streets while turning lives upside down. Hurricane Harvey caused more damages than any other natural disaster in U.S history. Hurricane season starts June 1st and ends November 30th. SERVPRO of Katy/Cypress are well prepared when or if it happens again. 

A Tropical Storm

9/11/2018 (Permalink)

A tropical storm is a hazard that brings heavy rainfall, strong winds, and damages associated with flooding. Tropical storms usually form between 5 to 30 latitude and move westward to easterly winds. When a tropical storm enters the Gulf of Mexico, warnings are issued for the coastal areas. SERVPRO of Katy/Cypress are always prepared for such things. It's hard to predict the path of a tropical storm and therefore difficult to manage an adequate evacuation of an area. Tropical storms are given names in alphabetical order and alternate between male and female. This makes storms easier to identify. when preparing for a tropical storm take basic steps quickly to ensure your safety. SERVPRO of Katy/Cypress can and will handle all damages associated with tropical storms, residential as well as commercial. 

Unexpected Water Damage

9/11/2018 (Permalink)

When you suffer from damages caused by busted pipes or leaky dishwashers, time could make the difference in hundreds or even thousands of dollars. knowing the type of water damage you are dealing with can protect the health of your family and or building occupants. SERVPRO of Katy/Cypress technicians are trained and will know the type of water loss and category. Category 1; clean water, typically comes from broken or frozen water pipes, refrigerator ice hoses, water heaters and other similar sources. Category 2; Gray water, water that has been used to clean something and may contain contaminants such as detergents, bacteria and or food residues. Category 3; black water is unsanitary, sewage or hazardous waters, and if ingested it could cause serious illness or death. Be safe, be prepared, and call the experts at SERVPRO of Katy/Cypress for an emergency water restoration. 

When Water Damage Occurs

9/11/2018 (Permalink)

When you experience water damage and call SERVPRO of Katy/Cypress, a trained extraction technician will handle the issue promptly. We pride ourselves on our punctuality and the knowledge it takes to professionally handle the situation. When water damage happens, time is of the essence. The water must be removed as soon as possible to minimize the initial damage of your property and personal belongings. We have helped many clients restore their residential and commercial properties with flood, fires and other disasters. The first 48 hours of a water damage event are the most important when assessing the damages to your home. The best thing to do is call SERVPRO of Katy/Cypress. The longer the water sits, the more extensive the cost to repair your home can be. 

Prep for Fires

8/17/2018 (Permalink)

Fires at your home or business can be a very difficult and stressful experience. In most cases the fire starts without notice. Each year more than 2,500 people die and 12,600 are injured in home fires in the United States. This number could drop significantly if people would prepare for the worst and hope for the best. The real problem is that the average person has the attitude that it will never happen to them. Which is the worst attitude when it comes to any form of disaster. Here at SERVPRO of Katy/Cypress we erg the people in our community to prep homes and businesses for any types of unannounced disasters, especially fires. They come on quick with mostly no warning and can destroy everything if not properly put out by your local fire department.     

Your Commercial Properties

8/17/2018 (Permalink)

Every minute spent cleaning and restoring your business property, is time lost in revenue and productivity. Your local SERVPRO of Katy/Cypress always pushes this idea to our community business owners. A person can lose their business if the issue isn't taken care of in a timely manor. When it comes to commercial restoration, time is crucial. Once damage has occurred, the key to restoring a commercial building is in treating the obvious damage, but also in repairing concealed damage, while maintaining a honest and upfront  relationship with the client. SERVPRO of Katy/Cypress is available 24 hours a day to get your business back up and running. Whether your need is removing some kind of odor, or deep cleaning floors and carpets, you can depend on a SERVPRO of Katy/Cypress to get the job done right the first time. We pride ourselves on that. 

What to Do to Wood Furniture After a Flood

8/17/2018 (Permalink)

After a flood, furniture is one thing that hurts the most to lose. Some tips to help you salvage your favorite upholstered and wood furniture in the unfortunate event of a flood. Due to the terrible  disaster that Harvey did on Texas, many people lost mobility when it came to flood damaged furniture. There are two things we need to assess to start the restoration process. First, we need to know the source of the flood, water supply from pipes or anything related to the plumbing system, usually is not very clean at all. Second, is the furniture made of solid wood? Furniture is vulnerable to water as you know, especially when its not made with real wood. If the damage is severe, the solid panels and tops can wrap and break pieces of the furniture. SERVPRO of Katy/Cypress will use equipment such as air movers and dehumidifiers to remove water moister from the area. Don’t dry out in sun or you may cause the wood to wrap. Dry furniture as much as possible so the item can receive proper restoration afterwards by SERVPRO professionals. 

Do you have mold?

8/17/2018 (Permalink)

Homeowners that detect mold in their dwellings can seek help from a qualified professional to re-mediate the issue. It can be confusing as to which removal method is best for their homes. Let SERVPRO of Katy/Cypress worry about that. Remediation efforts differ when it comes to the affected surfaces. Mold found on porous materials, such as dry wall, carpet and insulation, must be re-mediated through the complete removal of these materials. These porous materials must be property disposed of in order to ensure complete mold spore removal. However, nonporous or semi porous materials such as concrete and hardwoods can remain in the home to be properly sanitized depending on their level of damage. The professionals at SERVPRO of Katy/Cypress are trained to handle mold remediation and are always willing to check the mold situation before remediation begins. 

Saving Your Rugs

8/7/2018 (Permalink)

Certified: SERVPRO Cleaned logo.

Area rugs are an important part of your interior decor. It may be smaller in size as compare to carpeting, but the beauty adds to your rooms is magnificent. Area rugs are available in a variety of textures, colors and patterns. Area rugs can be added to any room, however just like carpets you must get area rugs cleaned. To retain the beauty of the your rugs for years to come. It's important to schedule for rug cleaning with SERVPRO of Katy/Cypress. Not only does it help remove all dirt and allergens that tend to accumulate on them overtime. Our skilled technician are able to enhance your rugs, bringing out the richness in color and softness of wool and with their specialized techniques they will clean your rug square inch by square inch. 

What Does Your Air Ducts Look Like?

8/3/2018 (Permalink)

Breathing the air around you is one of the most natural things that humans do. Which is why many of us never stop to think about what could be in the air that we breath. Unless the air has a different smell to it, we won't stop to see if it's a good idea to evacuate or remain inside. There are quite a few reasons why you should consider getting your air ducts cleaned on a regular basis. According to the (EPA) you should have your air ducts cleaned regularly, especially if you notice dust build up and or mold residue that exists in the pathway of the ducts themselves. Family members with frequent allergy symptoms or an unexplained illness, are prone to heavier illnesses and being sick more frequently. We know air ducts do accumulate dust and grime over the years, so don't be afraid to have them checked by a professional at SERVPRO of Katy/Cypress. After all, the health of your family is to be considered.


7/18/2018 (Permalink)

Flooding is a common disaster that causes millions of dollars worth of damage every year, especially during the hurricane season. Although no homes can be completely protected against flooding,  you can reduce the damages in the event of a flood. Learn the flood levels. This helps you know how high flood waters can rise in your area. Take necessary actions based on current information. Repair leaky roofs and check for cracks in the foundation, to prevent water damage and mold growth. Also protect the electrical in your home by raising the wiring sockets, circuit breakers and switches, at least 1 foot above your home flood level. Elevate the water heaters, air condition units. To prevent  sewage from backing up into your home , install interior back flow valves. Storms can lead to severe flooding. Be prepared and call SERVPRO of Katy/Cypress, the professionals in restoration. 

Did You Know About Lead?

7/10/2018 (Permalink)

Lead paint and lead poisoning as it pertains to old houses, have long been a lightening rod of controversy. Some people fear old homes of having lead paint and have difficulty buying them. Lead paint may not be the national health concern you've been told. For children and pregnant women, even the smallest amount of lead can be dangerous. Recent EPA, CDC rules and regulations concerning lead paint are completely unwanted and accomplish nothing , but increased cost for home owners. If your home was built before 1978,  there is a good chance it has lead base paint. SERVPRO of Katy/Cypress is very careful to follow the complex array of rules laid out in the Era's renovation, repair and painting act or (RRP), that went into effect in April 2010. Determine if your family is at risk for lead poisoning with the lead poisoning checklist. Be aware that a older home is more likely to have lead paint. 

Smoke and Soot

6/25/2018 (Permalink)

You've just suffered a fire, and you decide you wanna save a few bucks on the restoration process by handling the clean up yourself. Smoke and soot are a reminder of the disastrous fire that took it's toll on your home. Left over smoke and soot following a fire, can be unsightly and foul smelling. Fire damage can linger for years unless properly addressed and restored correctly. Adequate safety equipment is essential in reducing possible dangers to smoke and soot exposure and other health related issues resulting from the fire fighting efforts. Proper ventilation is also necessary to protect and restore indoor air quality following a fire. Hepa filtration can absorb toxic air flow in the house and is used to preserve air quality as well. If you have an concerns or question, we erg you to contact your local SERVPRO of Katy/Cypress, where the experts and professionals can assist you with any type of destruction, including smoke and fire damage. Its a pledge that SERVPRO makes to its community.  

Remembering a Hurricane's Aftermath

6/12/2018 (Permalink)

Hurricane are cyclonic with sustained winds of 74 mph or greater. These destructive storms can produce heavy rains, high winds, and flooding when they make land fall. Storms can form anywhere in the Atlantic Ocean, Caribbean sea, or Gulf of Mexico. While hurricanes typically form from June 1st-November 31st, here at SERVPRO of Katy/Cypress, our staff are well prepared for this time of year. We take calls 24/7 in the event of an emergency. Hurricanes are a major threat to the Houston-Galveston region. Depending on the severity of the hurricane, it may become necessary to evacuate portions of  Houston/Galveston area. Houston/Galveston council will work closely with the state and local jurisdiction to aid in planning of evacuations. Understanding what to look for, what you should do before, during and after a hurricane will make you more ready to deal with their effect. We urge our community to contact SERVPRO of Katy/Cypress for any questions or concerns. We would be happy to help support the people in the community, and insure that our community helps each other get through a Harvey like event. 

SERVPRO meets Disasters & Commercial Losses

6/12/2018 (Permalink)

The SERVPRO Disaster Recovery Team, is a team that provides help whether it’s a tornado, hurricane, blizzard and or flood, etc. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster occur. Your local SERVPRO of Katy/Cypress is one of these storm team and helped work the front lines of Hurricane Harvey in August of 2017. Major disasters including fires, floods, severe mold growth, and damage caused by large storms can always happen suddenly. Therefore, we here at SERVPRO of Katy/Cypress ask the members of our community to be ready and prepared for anything at all times. The damage from a natural disaster can mainly be severe on commercial property. These properties are often much bigger and include assets such as equipment and machinery that can sustain damage. We are always ready for a large disaster or large commercial loss and provide aid to all other SERVPRO franchises if needed. We sometimes travel to other states or countries to assist with large loss situations.

Water Works

6/12/2018 (Permalink)

We all know that water covers 70% of our earth’s surface, but if you live in Sana’a Paolo, California or many other areas where droughts occur, then you know that abundance can be relative. According to a Geological survey, it shows that only a fraction of the earth ‘s fresh water is accessible. Here at SERVPRO of Katy/Cypress, water is an everyday use, not just for drinking, but also on jobs for cleaning. During hurricane Harvey, Irma and Maria, millions of dollars in flood damages occurred and have been assessed. Whether water damage is caused by leaky pipes, flooding and or severe weather, the type of water is important to identify as the extent of damage when finding the best restoration route. The three categories of water are: category 1, clean water, category 2, gray water and category 3, black water. Once the type of water is identified by a SERVPRO technician and the source has been detected, then the water extraction process can begin.  

Commercial Equipment

6/12/2018 (Permalink)

When the time arrives, and you need to call your friendly professionals at SERVPRO of Katy/Cypress, don’t be afraid to ask question about our equipment. We at SERVPRO are educated and proud when it comes to the equipment we use on small and large losses. One of the pieces of hardware we use is a wet/dry abrasive blast system. Abrasive blasting is an effective cleaning method for fire and smoke restoration, mold mitigation and remediation, graffiti removal, surface prep and cleaning and odor elimination. The wet/dry abrasive blast system uses compressed air mixed with an abrasive material to provide a pressurized stream of media capable of cleaning a variety of surfaces. The blast gun and hose have integrated wet/dry connections allowing for Low Dust Emission blasting when its needed. All SERVPRO technicians are required to wear proper (PPE) or personal protective equipment while operating this unit. This machine is required to be emptied and clean after every use. This is one of many pieces of equipment that SERVPRO use on large commercial losses.

Commercial Equipment Part II

6/12/2018 (Permalink)

SERVPRO technicians arrive on site in many different conditions. We have tools that we use on all kinds of jobs, large and small. One of these tools is known as a circuit breaker finder. They are used to locate circuit breakers and test receptacle wiring. SERVPRO uses this device locate branch circuit breakers without flipping breakers to other circuits, to confirm proper wiring and to test ground fault receptacle operation. In layman terms, its gives the technicians the ability to finder the proper breaker with hurting themselves or causing more damage to the situation. This is correctly done by, plugging the transmitter into the outlet and trace for correct breakers at the electrical box. Transmitter injects a signal onto circuit which can be detected by the receiver. The receiver will beep when the signal is detected. The transmitter will also read receptacle wiring and test (GFCI) or Ground Fault Circuit Interrupt, conditions. These are one of many tools used by the professionals at SERVPRO to better insure the safety of the technicians and the civilian crews on site.


6/12/2018 (Permalink)

It's no secret that tornadoes are one of nature's most violent events. Although nothing can be done to prevent tornadoes, there are actions property owners can take to protect their businesses and homes to prevent costly property damage. The average yearly cost of property damage in the U.S. done by tornadoes is 1.1 billion. SERVPRO of Katy/Cypress takes precautions year round for the unexpected weather changes and are ready and on stand by 24/7. The months when tornadoes are most common are April thru August depending on the state. In the U.S. on average there are over 1000 tornadoes that touch down every year. That number goes up every year due to unseasonably warm weather. Know the signs, and prepare your home and family in an event of one suddenly. 


6/12/2018 (Permalink)

A thunderstorm is a rain shower when thunder is present. If you can hear thunder, that also means there is lightning. Weather is hard to predict, especially when it comes to thunderstorms. When a thunderstorm hits, there is no safe place outdoors. Head inside and stay away from appliances that conduct electricity incase lightening hits the dwelling. Thunder storms develop when warm humid air near the ground receives an initial push.

SERVPRO of Katy/Cypress has received several calls of house fires that were started by lightning during a thunderstorm. If you are out in the elements, find a safer terrain as soon as you hear thunder. Do not wait until the storm hit. Avoid peaks, ridges, and higher grounds. Thunderstorms can cause a lot of damage, including lightning strikes, wind gust, hail, heavy rain, etc. Stay indoors, be safe and avoid being stuck out in the storm. 

When Water met Wood

6/7/2018 (Permalink)

Water and wood don't mix. This is abundantly clear if you've been following the aftermath of hurricane Harvey. When water sits on top of hardwood floors it can permanently ruin the hardwood, as the wood will absorb the water through It's pores causing warping and discoloration. So if you have water damaged floors or even just a spill, you'll want to remove the water and dry your floors as quickly as possible. Speed is the key. The first 24 hours are critical and the longer the wood is in contact with water, the worst the damage could be. When water is removed from hardwood floors and properly dried you may be able to save the wood. Most likely you will need to sand and refinish the wood afterwards. SERVPRO of Katy/Cypress will help you avoid the cost and hassle of ripping up and hauling away the hardwood, as well as paying for new wood and installation. Refinishing hardwood is less expensive vs replacing it.

Preparing For the Heat

6/5/2018 (Permalink)

The heat is on for this summer. Now is the time to prepare for high temperatures that kills hundreds of people every year. Extreme heat causes 71,415 related deaths in the United States. At SERVPRO of Katy/Cypress we want everyone to take measures and stay cool while remaining hydrated. Getting too hot can make you sick during the extremely hot weather. People are at great risk for heat related illness, and should take protective action to prevent this. By staying in the air-conditioned buildings as much as possible and drinking more water than normal, can greatly decrease your chances of heat stroke. Do not rely on fans as your primary cooling device. Limit your out-door exposure and wear light weight clothing and sunscreen. SERVPRO of Katy/Cypress wishes everyone a safe and relaxing summer.

Water Damaged Carpet

6/5/2018 (Permalink)

Water damage is one of the biggest threats to your carpet. Some of the everyday causes of carpet damage is overflowing washing machines, burst pipes, a leaky roof or window and even moisture below. The quicker the water is removed the less likely it will cause serious damage to the carpet and or pad. Carpets should be cleaned and dried within 24 to 48 hours or more damages could occur. Call the experts at SERVPRO of Katy/Cypress to assess the damage and determine what course of action should be taken. Replacement is not the only option after water damage. There is a possibility that the carpet can be restored, depending on the extent of the damage, and how much water was present. If the carpet is affected from a leaky pipe, most likely the carpet and pad can be saved. If the water came from a river or overflowing toilet, then most likely the water is contaminated and everything will be removed, disposed, and replaced. If you have any questions about assessing the damaged that occurred to your carpet, call the professionals at SERVPRO of Katy/Cypress.

Disaster Preparation

5/24/2018 (Permalink)


Do you have an emergency ready plan in case of a disaster? Being prepared now, can save lives later. An advanced preparation can be important, when a hurricane like disaster hits without warning. Developing and practicing your emergency plan with your family numerous times can be beneficial to all family members. Take a moment and practice your emergency plan with your family and include holding drills to test. Every family member should have a role to play.

June first marks the beginning of hurricane season and it goes thru the month of November. Our professional team here at SERVPRO of Katy/Cypress, is ready 365/24/7 all year around in an event of a emergency. Here at SERVPRO we follow our city’s disaster plan first and recommend to our community to do the same. Begin planning and be prepared for anything. Starting with these four steps. Plan to go, plan to stay, plan to stay in touch, and plan when you’re away.

Pack- outs

4/6/2018 (Permalink)

Pack outs can be an essential part of the restoration process. Here at SERVPRO of Katy/Cypress, we do such jobs all the time. We do pack-outs after water losses, fire and or smoke damages. 

Damaged property will be removed and transported for processing and restored, after an initial inspection to determine whether or not an item can be restored. All contents will be checked for existing damages and documented before being sent out. Small items will be individually wrapped in paper, boxed, labeled and inventoried. Large items like wooden furniture will be carefully inspected, using high intensity light to detect all damages. Items that do not require be packed out will be secured and protected while repairs are made to the property. 

Some affected items can be cleaned in place to prevent acidic residues and further damage. Restoration process will be monitored and the property owner will be informed of the status, before items are ready to go back to home owner or business. To assure belonging will be fully restored call the experts in restoration; SERVPRO of Katy/Cypress. 

Electrical Fires II

3/30/2018 (Permalink)

You can preach electrical fire safety at home and practice all you want, but accidents do happen. When an electrical fire first ignites it can start small enough that you can extinguish with a blanket and maybe a fire extinguisher. Be prepared and quick to determine if the fire you are dealing with is able to be put out quickly without risk of injury or damage. Remember that the safety of everyone in the home or dwelling always comes first. If the fire is spreading quickly it can produces dangerous amounts of smoke. Smoke damage can be just as harmful. It can cause deaths, as well as, damage to the home. Smoke inhalation kills more people in home fires than the actual fires do, in most cases. Fire fighters say that if you can not extinguish a fire with in five seconds, call 911 and get out of the home. After the fire is put out and everyone is accounted for and safe, you can always count on your friendly neighborhood experts at SERVPRO of Katy/Cypress to help you put your life back together.   

SERVPRO of Katy/Cypress and Fire Remediation

3/21/2018 (Permalink)

If you’re a native Texan, chances are you’ve come to love hot weather and hot sauce. However, when this famous Southern heat comes in the form of a house fire, it ceases to be a symbol of state pride. Luckily, SERVPRO of Katy/Cypress is prepared to treat fire damage to your  property with their time-tested expertise.

When your home has suffered the after effects of smoke and flames, remember this helpful list of guidelines to ensure your home receives the top-quality fire restoration service it requires:

  • Find Safety & Get Help: Immediately after a fire, even a home appearing to be minimally damaged can be too dangerous to occupy. Oftentimes, firefighters need to cut holes in walls and roofs to add ventilation and check for hidden flames, causing the entire structure of your home to become unstable. Once you’ve found a safe place to recover, don’t forget to comfort scared pets calmly as they may translate their fear into aggression. As soon as you can, tell your insurance company what happened. They may ask you to take note of which items were damaged or suggest fire restoration services.
  • Act Quickly: As soon as you’ve confirmed the safety of your family and notified your insurance company, it’s important to take action while damage is still settling in. If fire damage restoration begins as soon as possible, soot residue has less time to become ingrained in your furniture and fixtures, or eat away at the finish on your floors and walls. Fortunately, SERVPRO of Katy/Cypress offers 24-hour emergency service, so you can get things moving while there’s still time to salvage your belongings.
  • Ask Questions & Coordinate Responsibility: Once SERVPRO of Katy/Cypress arrives to inspect the extent of the fire damage, remember to ask questions about their findings, and determine exactly what needs to be done. Once the fire damage experts have explained their plans to clear out any fire or water damage that occurred while putting out the fire, SERVPRO will work with you and your insurance agent to begin restoring the beauty of your home. 

If your home has been damaged in a fire, call SERVPRO of Katy/Cypress at (281) 469-2957 for emergency service. Visit the website for more information on the restoration services offered.

Electrical Fires

3/20/2018 (Permalink)

Electrical fires cause millions of dollars in damages, while also claiming lives in the process. There are so many possible causes for these types of fires. One of these causes can be faulty wiring through out the house, and overloading connection for more than they were designed for. Improper use of extension cords and power strips can cause a situation. Even something as simple as small animals chewing through wiring in the wall can cause a fire. 

You can prevent electrical fires in the home by following a few safety tips. When purchasing a used heating appliance, make sure the temperature switch will shut down the equipment if the thermostat fails. When doing duct work, make sure you use a licensed professional. Anywhere there is an electric current, there is a chance of a fire. By the time you see or smell smoke, the electrical fire may already be out of control. SERVPRO of Katy/Cypress wants you to stay safe and take action immediately to repair and replace faulty wiring in your home to reduce the risk of an unwarranted situation. Know the signs before the fire even starts. 

Space Heaters

3/12/2018 (Permalink)

One of the most common causes of house fires is something you would never think as a possible danger. Thirty-two percent of all home fires and deaths related to those are caused by space heaters, according to the National Fire Protection Association. 

With the long term cold that set over the Houston area, some Houston residents are using space heaters to try and keep their homes and garages warm during those cold nights. Having a space heater on while you sleep can put you and your family at extreme risk for a home fire. When a space heater is left unattended and is too close to flammable items, a massive fires can occur. Which can cause injury or even death to the occupants of the home. 

Be safe and reduce your risk when using a space heater, as they can be a great addition to the home during those annoyingly cold months. Following safety precautions can reduces the risk of fire. Making sure your heater is on a flat surface, and is being used in proper area of the home and garage, can also reduce your risk of starting a house fire. 

So we here at SERVPRO of Katy/Cypress ask the wonderful members of our community to be responsible and think about all the risks that go along with having a home and living in the community. We are not only responsible for ourselves but also our neighbors and fellow community members.

Commercial Building

3/5/2018 (Permalink)

Commercial Buildings 

We (SERVPRO of Katy Cypress) are a restoration crew that performs all sorts of work. We provide fire and smoke restoration, water and flood restoration, mold mitigation and remediation, storm response, document drying, pack outs, reconstruction, contents claim inventory service, HVAC cleanup, carpet cleaning, upholstery cleaning, deodorization, and even biohazard and crime scene clean up. We are a one stop shop for all the things you do not want to do. We do this for residential properties but we also do this for commercial buildings. So, let us start with a simple question; what is classified as a commercial building? A commercial building differs from a residential building in the fact that it is not where someone lives but where a business is. Pricing can vary as well, when it come to a commercial job. That covers what a commercial building is and how it is different from a residential building (house). 

Commercial Buildings Part II

3/5/2018 (Permalink)

The secret to commercial restoration is to stay organized

Now that we have that covered, let’s go over what makes doing restoration on a commercial building so important. When we perform restoration on a residential property it is extremely important to us because someone has invited us to their house to make it livable again. Usually there are very important things around the house that have high sentimental value. They must live here or are staying in a hotel. They want us to finish our work as soon as possible. Having said how important residential properties are commercial properties are important too. These properties are a source of income for people. So everyday this place must be closed due to our work is a day they didn’t make money plus they are paying for our services which cannot be fun as well.

Commercial Building Part III

3/5/2018 (Permalink)

The secret to commercial restoration is to stay organized

Let’s go over some of the work that we do on commercial properties and do some scenarios. Recently; hurricane Harvey hit Houston, Texas and devastated our city. There were a lot of commercial properties that were closed due to the hurricane. I actually remember that the McDonalds was open next to my house and I could not believe it. It was so nice to go to a place to get hot food. Having said that we (SERVPRO of Katy Cypress) did a lot of work on some commercial properties. There were schools, businesses, and government buildings flooded. I know of one school that is still closed due to the flooding and this is devastating. These kids will be going to school well into the summer. There are businesses that have gone out of business due to the flooding because they just could not recover from the lack of cash flow. I know Drink Houston is out of business for good.

Commercial Building part IV

3/5/2018 (Permalink)

The secret to commercial restoration is to stay organized

This shows the importance of timeliness for restoration on a commercial building. WE (SERVPRO of Katy Cypress) work by the one four eight policy. This means that we will have you in contact with us within an hour, be on site within 4 hours, and have a full scope of services within eight hours. Timeliness is key. We also use a time and materials software that is second to none. This helps us keep the client aware of everything that is going on and helps us mitigate costs to keep the cost of our job as low as possible. So, if you have a business and a disaster happens just remember a couple of key things. First you need to get this fixed as soon as possible. Second you need to use a trustworthy company that will be able to handle the size of this job (ask your insurance agent who you should use). Lastly, you are not going to fail if you have a plan and stick to it.

What Is Smoke Damage?

3/2/2018 (Permalink)

When you think about fire damage to a structure, most of us think about a burned destroyed home or business. The truth is, that smoke damage can be just as destructive. Closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and stinking up the place. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture.

One of the first things one should to do is ventilate the house as quickly as possible to mitigate smoke damage. Quick action is the only way to minimize the destruction. Restoration costs increase, and damages escalate when the cleaning process is extended.In most cases when it comes to major destruction to a home, it’s always smart to have a professional give his or her opinion on the matter. SERVPRO of Katy/Cypress, can offer that in person, or over the phone depending on the severity of the situation.

In the aftermath of a fire there is a sizable secondary task to replace all destroyed property while cleaning what remains.To repair and recover your damaged property, you will want to clean the smoke and soot damage from walls, textiles, clothing, and furniture, to remove the odor. After that happens, the professions (SERVPRO of Katy/Cypress) will apply their ozone machines and air scrubbers to ensure that the smoky odor leaves the affected area in a timely manner.

Creating Ozone

3/2/2018 (Permalink)

Ozone generators are one of the most common ways to quickly remove airborne contaminates and odors from homes, offices, and even cars. The same molecular process that makes ozone generators so effective is also what makes them dangerous.  When inhaled, ozone can damage the lungs. It can take up to 60 minutes after the generator cycle ends for the ozone to be neutralized, making it safe to breathe.

What is ozone? Ozone is a molecule composed of three atoms of oxygen. Two atoms of oxygen form the basic oxygen molecule. Ozone generators create O3, (ozone) which disburses into the space to be treated. Nature creates O3 as a natural cleaner during thunderstorms, and from sunlight striking the earth’s atmosphere. Have you ever taken a walk after a thunderstorm and experienced the clean, fresh smell in the air? That's O3, or ozone cleaning the air.

After removing the source of the odor, use the ozone machine to oxidize remaining organic odors. Ozone can be especially helpful in fire or smoke damage restoration. We here at SERVPRO of Katy/Cypress use our ozone machines in these type of jobs, large and small. After drying the area fully and removing any organic matter, set the unit as a high as possible. Ozone is heavier than air and will fall. Set up an air mover to help circulate the ozone. Once completed, you must ventilate thoroughly for it to be safe.

When it freezes

3/1/2018 (Permalink)

In Houston, Texas in last few months, we have had unusual weather. One day its gorgeous, then two days later its below freezing. Things begin to happen when weather patterns like this happens. Things such as wood expanding as the humidity decreases, moisture decreases, and the wood shrinks. This relationship is referred to as Equilibrium Moisture Content or (EMC), and can be accurately predicted. 

These kind of situations do occur and happen regularly. Another thing that happens is pipes bursting. The excess water in the pipes freezes and expanding causing the pipe, most of the time to bust open and cause water to spread. It can happen inside the dwelling and outside as well. These job types are a regular for us at SERVPRO of Katy/Cypress and SERVPRO of Champions/1960.

Some tips we give out can decrease your chances of this happening to you. To keep outdoor plumbing fixtures from freezing, disconnect and store any garden hoses. Then, shut off the water to your outdoor faucets, drain the lines, and insulate the hose bibs. We also ask our community to do such things as a precaution when you know the temperature is expected to drop below 32 degrees. Its like the old motto, "always protect the three P's. Pets, Pipes, and Plants."  

Vandalism Restoration

3/1/2018 (Permalink)

Here at SERVPRO of Katy/Cypress, we handle an abundance of jobs in our community. We apply or expertise to many services like fire and water restoration, but we are known for doing other types of jobs such as vandalism. Vandalism can be an unexpected event that can hurt a business, or ruin a home. 

Our certified technicians clean up by removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Most people in our community don’t know that we offer this service, but it is something that our sales/marketing team pitches to their clients and customers. Most places where this service is applied is mostly in residential communities like homes and apartment complexes.

Our certified technicians have dealt with every type of vandalism. We assess damages and assist with the contents that need to be moved and cleaned. Doors and windows will be secured and repaired. Graffiti will be removed, and the walls will be repainted if necessary. Our professional team member will apply our motto to every job including vandalism, “Like it never even happened.”

House Fires Vol. 1

3/1/2018 (Permalink)

How to Prevent House Fires

SERVPRO of Katy/Cypress works with the community to help prevent home fires. House fires contribute to many deaths annually. We feel its our duty to help prevent these as much as possible. These are some tips from us at your neighborhood SERVPRO.

First off, always check wiring in the home annually to make sure that everything is up to code. Fires caused by faulty wiring can be prevented. Electrical fires can be devastating to houses and apartment communities. Even electrical cords can cause damage. Check the electrical cords throughout your home for signs of fraying, and replace all frayed wires. Do not pinch or cover electrical cords with items such as rugs and carpet.

Being careless in the kitchen while cooking may also lead to a house fire. In fact, its one of the number one reasons for house fires. Never leave your pots or pans unattended on your stove. Keep a kitchen fire extinguisher readily available and know how to use it. Keep your stove and oven clean. Built up grease can later ignite when the stove or oven is turned on. Never try and put out a grease fire with water. Always use baking powder or an extinguisher.

We are told that it takes less than five minutes for a fire to completely engulf most homes. There is not much time to decide what to do. Fire doesn't care what you need or want out of your home. It is critical to make a plan in advance. Hesitation could cost you, your life or the lives of others.

House Fires Vol. 2

3/1/2018 (Permalink)

Who You Gonna Call?

That is a great question. Who are you gonna call in the event of a house fire? No, its not gonna be the ghost-busters. They don't fix fire damages unless a ghost causes the fire, and that almost never happens. Obviously its going to be the fire department. The only problem is, they only put out fires. They don't clean up the damages. We do, though. So after it's all over and done, call SERVPRO of Katy/Cypress.

We at SERVPRO of Katy/Cypress believe its our civic duty to the members of our community to help each person victimized by house fires. One wouldn't believe the amount of devastation that a house fire can cause. All of your earthly possessions are gone. Photos, family heirlooms, and items that are dear to you, can be gone in a blink of an eye.

If there is any chance of saving these items, SERVPRO is your best bet. We have expert specialists that dedicate there time and resources to restoring these priceless items. We do this by using state of the art tools and materials. Plus having certified individuals with an elite intellect helps.

Carpet Cleaning SERVPRO Style

3/1/2018 (Permalink)

We have said it before, we are not afraid to do jobs like carpet/textile cleaning. We here at SERVPRO of Katy/Cypress, have a mission to treat every job like its our first. That includes something as simple as carpet cleaning. Everyone needs their carpets cleaned. Everything from residential to commercial, we got it covered. 

Like any great SERVPRO of Katy/Cypress job, it requires the expertise of our technicians. They always make sure that the floors are vacuumed thoroughly. Depending on the severity of the job, they could apply a cleaning agent that will dwell for 10-15 minutes before the extraction begins. After the preliminary steps are taken care of, we could use a machine like the PEX 500.

The PEX 500 is a carpet/upholstery cleaning and extraction machine with an evolution wand. Every job may require a different type of machine, so all jobs can vary like the equipment. The PEX 500 delivers adjustable pressure and heated solution to the wand for cleaning of the carpets and upholstery, and extracts moisture into the recovery tank. The inline heater for on-demand heat, heats up to 212 degrees Fahrenheit. The equipment we use to the technicians that use them, is what separates a good carpet cleaning from an excellent carpet cleaning. 

Clogged Gutters Cause Water Damage

1/3/2018 (Permalink)

Here at SERVPRO of Katy/Cypress, fire and water damage calls are an everyday occurrence. During Hurricane Harvey, we provided services to several major water damages due to flooding. Every water damage situation is caused by something different. For example, clogged gutters can cause damages to your home. Which is a good reason why cleaning your gutting bi-annually could help prevent an uncomfortable situation for you and your family. A lack of maintenance can cause major problems for homeowners and can lead to costly repairs when left untreated. A lot of times homeowners tend to over look the importance of gutter maintenance. Clogged gutters can cause home damages due to water causing cracks in the foundation overtime. Which then could lead to more severe problem like mold and or the collapse of the structure. In most cases, when clogged gutters occur it can spill over the side and cause rot in the siding of the home. In colder climates, ice can form and cause a temporary block which most likely will cause an over flow. SERVPRO of Katy/Cypress has the right equipment to check for moister in the home, if this scenario applies to you. These are some recommendations from your trusted friends at SERVPRO of Katy/Cypress. We ask that you do not hesitate to contact us (SERVPRO of Katy/Cypress) if you have any question or concerns.

Mold Tips from SERVPRO of Katy/Cypress

1/2/2018 (Permalink)

One of the many jobs that we provide our customers here at SERVPRO of Katy/Cypress is mold mitigation and remediation. Molds are part of our natural environment. Outdoors, molds play a part in nature by breaking down dead organic matter, but indoors, mold growth should be avoided. This is the info that everyone should know if you live somewhere like south Texas. It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in-house dust. The mold spores will not grow if moisture is not present. Indoor mold growth can and should be prevented or controlled by controlling moisture indoors. Which is how we fight mold here at SERVPRO of Katy/Cypress, with our knowledgeable representatives and top-notch equipment.

We here at SERVPRO of Katy/Cypress have a few tips for a person with a first-time encounter with mold. By following these tips, could save you a significate amount of money. Fix plumbing leaks and other water problems as soon as possible. Dry all items completely. Scrub mold off hard surfaces with detergent and water, and dry completely. Absorbent or porous materials, such as ceiling tiles and carpet, may have to be removed and discarded. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely. Biocides are substances that can destroy living organisms. We here at SERVPRO use a special agent known as sporicidin. Which is an EPA registered and FDA compliant disinfectant recommended for use in hospitals, and medical, dental, and veterinary clinics.

Now that you know a little bit about Molds. We at SERVPRO of Katy/Cypress always recommend that you let professionals handle the mitigation and remediation of mold and mold spores. If you are unsure about what to do or where to start you can always call our office and let our staff of specially trained and skilled professionals answer any question or concerns that you may have about your situation.

How to Prevent Frozen Water Pipes

12/29/2017 (Permalink)

Frozen pipes are one of the most common and costliest property damage events during the cold winter months. In fact, a burst pipe can result in tens of thousands of dollars in damage. Fortunately, frozen pipes can be prevented quite easily and inexpensively.

Vulnerable pipes in existing homes should be fitted with insulation sleeves or wrapping to slow the heat transfer. It is important not to leave gaps in the insulation that expose the pipe to cold air. Hardware stores and home centers stock a variety of foam rubber and fiberglass sleeves, in various thicknesses.

When water is colder than 32 degrees Fahrenheit or zero degrees Celsius, it freezes into ice. When water freezes, it expands up to nine percent more than it did when it was water. This expansion puts tremendous pressure on metal or plastic pipes causing pipes to burst and water to leak.

Cracks and holes in outside walls and foundations near water pipes should be sealed with caulking to keep cold wind away from the pipes. Kitchen and bathroom cabinets can keep warm inside air from reaching pipes under sinks and in adjacent outside walls. It’s a good idea to keep cabinet doors open during cold spells to let the warm air circulate around the pipes.

Its a Winter Wonderland in Houston, Texas

12/8/2017 (Permalink)

SERVPRO of Katy/Cypress service trucks topped with our "once every ten years, snow fall."

Its a Winter Wonderland in Houston, Texas

It’s a winter wonderland here in Houston Texas this morning. Houstonians across the metro area are waking up to white yards and slick streets after an overnight dusting of snow. The first reports of light snow came late Thursday in Katy, Spring and The Woodlands as near-freezing weather blew through the region. The winter weather produced just enough for a few snowballs or maybe even a small snowman.

On average, a snow event like this in Houston and the gulf coast happens only once every 20 years. Houston gets about one snowfall every 10 years. The odds are not with us that we will have snow this winter season, let alone on Christmas morning. However, things are about to get quite cold here with a strong cold front this Thursday and a freeze for the northern counties this weekend.

All of us here at SERVPRO of Katy/Cypress want to remind all Houstonians about the small dangers of snow fall, even at a minor level. Due to the overnight freeze, Houstonians are waking up to frozen busted pipes and cracked windows. These are a few our least favorite things. There is nothing to worry about, because SERVPRO of Katy/Cypress is always here for the people of this great city of ours.

Handling a Water Damage

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

Harvey Flooding

              We were all extremely affected by the hurricane this year. It either affected us, our family, our neighbor, or all the above. It flooded the city for multiple weeks. Getting to work was impossible. Water was scarce. Gas was scarce. In the end, we came together and worked hard to take care of each other. For most people, this was a first time having a flood inside of their property. How do I handle this? What do I do? People started calling their insurance agents and making claims to find out that flood insurance is the most complicated type of insurance. How do I handle a flood water damage inside of my property? In the next couple of blogs, I will explain in detail on how to get your property back to normal.

Handling a Water Damage Part II

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

First thing is to take a lot of videos and pictures of your property. If your house has flooded you need to do this. The next step is to call your insurance company and make a claim. They should, at this point, tell you to call a restoration company. I personally prefer that you call SERVPRO of Katy Cypress and Champions but what you should do is ask your insurance agent who they prefer and recommend as a restoration company. At this point you should call the restoration company and they will ask you some preliminary questions about the flood/water loss to your property. Some things to be aware of when it comes to flood damage to your property are that you may have flood insurance but you still have to go through FEMA.

Handling a Water Damage Part III

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

The fact that you must go through FEMA instead of your insurance company when it comes to a flood loss is something that most people do not know until their house is flooded. So when you deal with this that means that most restoration companies require half up front and half upon completion with reimbursement paperwork. When the restoration company gets to your house you are going to be in a stressful state of mind due to the fact that your house is flooded but now things are about to start normalizing. The restoration company will start taking out all porous materials affected by the water. This includes sheet rock and flooring (other than tile). While this takes a lot of hard work and time it is a necessary process of dealing with the flood damaged/water damaged house.

Handling a Water Damage Part IV

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

After all of the porous materials are removed now the company should spray your house down with anti-microbial. Make sure that they are using an anti-microbial. If they do not then they are not abiding by the S500 which is the book that draws up the protocol for restoration. After they spray the house down they will place dehumidifiers and air movers in a vortex manner to get maximum dry air flow. Throughout the job from beginning to end the restoration company should be performing moisture readings and atmospheric readings to put into the drying logs to provide proof of work. Once the house has reached a drying goal the company can safely remove the equipment. Now your house should not smell terrible and be dry. So if you call a restoration company make sure that they, at the very least, abide by this summary of a flood job.

Hurricane Harvey

9/25/2017 (Permalink)

We provided storm response for flood damage, water damage, and later mold remediation in the greater Houston Area for Hurricane Harvey

Hurricane Harvey

              As Houstonians, we are used to hurricanes. We group up in them. There is a pattern that every hurricane has. First it starts with the news. Every time I watch the news talk about a hurricane it starts with speculation and belief that the reporter is exaggerating. Then as the hurricane gets closer and the reporter hasn’t changed his story, other than saying that the hurricane is getting bigger and still going to hit us, survival mode starts to kick in. You go to the store to get supplies and notice that everyone else has had the same idea as you! The water isle is almost none existent and the grocery store is a mad house. Finally, you get what you need to wait out the hurricane and get out of the mad house.

Hurricane Harvey Part II

9/25/2017 (Permalink)

We provided Hurricane Harvey storm response for flood damage, water damage, and mold remediation/mitigation in the greater Houston area

Hurricane Harvey Part II

 Now comes preparation. Stock the fridge. Fill the bath tub. Bunker down and wait. As the hurricane hits you almost are mesmerized with a mix of fear and awe as the rain pours down on your city. I always think of the scene from Forrest Gump when they are in Vietnam and it won’t stop raining. The next step is different for a lot of people. For some it was grab you best belongings and leave before the hurricane. For some it was bunker down but now you are being evacuated. For some it was just a little bit of water in the house and you grab things off the floor and move them to higher ground. For some of us we were truly lucky and did not get water in the house. Now it is time to wait for the water to recede. Usually this happens in a couple of days but for this storm it took a couple of weeks. It was unlike anything I have ever seen. Now it’s time to roll your sleeves up and get to work.

Hurricane Harvey Part III

9/25/2017 (Permalink)

We provided Hurricane Harvey storm response for flood damage, water damage, and mold remediation/mitigation in the greater Houston area

Hurricane Harvey Part III

Everyone was out there helping people. We had so many volunteers that people were getting turned away. Food and water being handed out. The beauty of a disaster is in the recovery. It truly was a sight to see. Everyone said this was a Houston thing. While Houston is a beautiful city I have been on a lot of storms because SERVPRO of Katy Cypress and Champions 1960 is a disaster recovery storm response team. This is a people thing. Everywhere I have been for storms I see cities destroyed. People’s lives in ruin. Somehow, every time, I see the entire community come together and help. Restore. Rebuild. It is like the idea of coal to diamond. Sometimes some pressure can make something bad turn into a beautiful thing. People are good. People are beautiful.

How to react to a Fire

9/25/2017 (Permalink)

Fire restoration can help save your most precious things you own!

What to do during a Fire

              Imagine; you’re sitting at home and minding your own business. You got a bowl of popcorn and you are watching some Netflix. Suddenly you smell smoke and see a bright light in the corner of your eye. What do you do? Do you have family or pets sleeping somewhere? Do you have important documents that you need to have? Do you have irreplaceable photographs that are not in the cloud lying around the house? Do you have a plan? These are things that need to be pre-meditated when it comes to fire. It can take less than 5 minutes from the beginning of a fire to make it unlivable inside your house. It is important to have an escape route planned. The same reason that we use to do fire drills at school is the same reason you should do fire drills at your house. Time it. Plan it out.

How to react to a Fire Part II

9/25/2017 (Permalink)

Fire restoration can help save your most precious things you own!

Some things that you can do to help with your planning stage are to make sure your smoke alarms have refreshed batteries. The last thing you need is for your alarm system to fail because you were too lazy to put batteries in the machine (speaking from personal experience it is not worth it)! Another thing you can do is do a mock fire drill (not like Dwight Schrute did in that episode of the Office). Grab your most necessary belongings and people and pets and get out. Also plan a window escape from the second floor. Start keeping all your most important documents in one place. These are some simple things to keep in mind when doing your fire drill. At the end of the day you need to remember that the most important thing is you and your families lives. Things can always be replaced but people can’t.

How to react to a Fire Part III

9/25/2017 (Permalink)

Fire restoration can help save your most precious things you own!

After the fire has caught and you have escaped safely because you have been preparing for this event for years it is time to take a step back and stay calm. If the fire department is not already on the way call 911 and tell them what is going on. At this point the fire department will do its best to save your house and contents. Once they leave your house will smell like smoke and it will have water damage due to the water the fire department saving your house. Now it comes down to hiring a restoration crew. You need a restoration company to come in and perform water restoration, fire restoration, and smoke restoration. If you can’t think of one you can always call SERVPRO but I also recommend calling your insurance agent and telling them what is going on. Your insurance agent should have a company in mind for this event.

How to react to a Fire Part IV

9/25/2017 (Permalink)

Fire restoration can help save your most precious things you own!

If you call SERVPRO we will be there within 4 hours at least. We usually can get there within 2 hours though. Also, we are never closed so no matter what time it is we can get there. First, we will walk the job and figure out what contents are salvageable and what is not. Then we will restore the contents and get them out of the way. Next, we will begin the restoration process on the property itself. We will clean all the surfaces and use our house made products that are specifically made to clean fire and smoke damage. What isn’t restorable we will remove. We also constantly have the proper PPE on to keep our workers safe. Throughout the job we have air scrubbers running to help clean the air as we clean the property. I hope you never need us but if you do make sure the job is done right!

Harvey Mold

9/25/2017 (Permalink)

Mold mitigation is sometimes a necessary step after the moisture is gone

Harvey Mold

This hurricane (hurricane Harvey) devastated Houston, Texas. Not only did this hurricane fill our city with water but it filled us with so much water that we had to purposefully empty our reservoirs and flood more of our city through this. This made it so some of our neighborhoods were under water for weeks. By the time the water receded these houses had saturated in water for as long as 14 days. As a restoration company, we did everything we could to dry properties. Mold has grown all over the city and while it is fixable it is still something that needs to be handled properly. So how do you handle mold if you find it in your property? This is a multi-step process that is not hard but it needs to be done correctly.

Harvey Mold Part II

9/25/2017 (Permalink)

Mold mitigation is sometimes a necessary step after the moisture is gone

The first thing you need to do is try and handle the job as a water restoration job if your house floods. The reason for this is you may be able to nip it in the bud if you get the moisture out of your house. Call your insurance agent and tell them what has happened and they will recommend a restoration company to you to use. At this point they will spray your house down with anti-microbial and dry your house out. If mold is still a problem at this point then you now must handle the mold inside of your house. So as of right now you have had your house treated for moisture, which means the affected porous materials have been removed and your house has been sanitized and dried. The problem is you still have visible mold.

Harvey Mold Part III

9/25/2017 (Permalink)

Mold mitigation is sometimes a necessary step after the moisture is gone

At this point you have mold inside of your property and you need to get it handled. First thing is you need to get a report made by an industrial hygienist. There are plenty of “mold inspectors” that you can use. You can either call your insurance agent and ask for one, check out a website like google and find one, or you can ask the restoration company to recommend one to you that performed the water restoration on you house. Once you have an industrial hygienist you have them come to your house and they will check your house for mold, what type of mold, and how to mitigate the mold and make your house back to normal. When in doubt you can always call your insurance agent and ask them questions and they should have the answer for you.

Harvey Mold Part IV

9/25/2017 (Permalink)

Mold mitigation is sometimes a necessary step after the moisture is gone

So now you have a report done by your industrial hygienist. The next step is to get a restoration company to come out to perform mold mitigation. You can do this by either using the restoration company that performed the water restoration on your house, find them using a website like google, or call your insurance agent and they should be able to give you a restoration company that they know and trust. At this point the restoration company will come out and find all the affected areas with their expertise and using the report supplied by either the home owner or the industrial hygienist. Using the proper mold mitigation steps the restoration company should be able to make your house back to normal and get your life back on track!

Desiccant Dehumidifers

8/15/2017 (Permalink)

Desiccant Dehumidifers

SERVPRO of Katy Cypress and Champions 1960 Desiccant dehumidifiers have many applications in restorative drying, but they are most commonly used to dry materials such as hardwood floors,  and lathe walls, or other dense material. Desiccant effectively accelerate drying inside walls when used in conjunction with air movers. Desiccant dehumidifiers depend upon a chemical attraction to remove water from air. They produce the lowest vapor pressure of any dehumidifier. Moist air passes through a desiccant rotor collecting on silica gel material embedded on rotor. They are for indoor use only and do not operate at air temperature over 120 f. Avoid damages or clogging of rotor, always operate with clean Merv 8 filter. They operate vertically or horizontally , if necessary, use extension cords with minimum 6 AGE rated not less than 9600 watts. 

Definition of Mold

8/15/2017 (Permalink)

Definition of Mold

Some fun facts that every person should know about mold before calling the professionals in. Outdoor mold exists nearly everywhere. Most likely, every home has mold somewhere. Not all mold is harmfully toxic but it can certainly cause allergy problems. Mold helps break down, or decompose, organic material. Mold growth in a home is not limited to flooding & water damage – any exposure to moisture such as a lawn sprinkler, condensation, steam (as from an unvented shower in the bathroom) or periodic leaking that is not attended to will foster the growth of mold. And your homeowner insurance may specifically exclude coverage for damage directly related to mold.

            As you can see, mold in general is not the most exciting thing on the planet. At least I would rather watch mold grow then watch paint dry. When it comes to mold, don’t try to be a self-proclaimed expert, just call in the professionals. Once the right professional is called and verifies that is in fact mold, then you call in the mold mitigation and remediation team of SERVPRO.

Turkey Fry

8/11/2017 (Permalink)

Turkey Fire

When it comes to frying turkeys, you need to remember one thing; DO NOT PUT A FROZEN TURKEY IN THE FRYER. According to the U.S. Fire Administration (USFA), about 4,300 house fires are started on Thanksgiving every year, accounting for 15 deaths and almost $27 million in property damage, many of them due to deep fried turkey accidents. Every year my family likes to fry a couple of turkeys in our turkey fryer. We do it outside on the driveway to make sure that if something goes wrong we are safe because the fryer is on a concrete driveway. While it is summer time and there is plenty of time to plan for Thanksgiving we at SERVPRO of Katy/Cypress and Champions/1960 want to give you a friendly reminder to deep fry turkeys that are thawed and do it on your driveway.

Tornadoes Part I

6/19/2017 (Permalink)

Storm damage restoration will be needed after this tornado

Todays topic of the day is going to be tornadoes and how to prepare for them. There are few tips that may help you survive if you ever find yourself face to face with one. Tornadoes are very unpredictable and can accrue during anytime of the day or night.

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood, in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still.

Tornadoes Part II

6/19/2017 (Permalink)

storm damage restoration will be needed after this tornado

A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado.

To begin preparing, you should build an emergency kit and make a family communications plan. Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials. Be alert to changing weather conditions. Look for approaching storms. Look for the following danger signs:

o   Dark, often greenish sky

o   Large hail

o   A large, dark, low-lying cloud (particularly if rotating)

o   Loud roar, similar to a freight train.

o   If you see approaching storms or any of the danger signs, be prepared to take shelter immediately

Tornadoes Part III

6/19/2017 (Permalink)

Storm response will be needed after this tornado

Extreme windstorms in many parts of the country pose a serious threat to buildings and their occupants. Your residence may be built "to code" but that does not mean it can withstand winds from extreme events such as tornadoes and major hurricanes. The purpose of a safe room or a wind shelter is to provide a space where you and your family can seek refuge that provides a high level of protection. You can build a safe room in one of several places in your home.

These are some fun facts and safety tips that might help you and your family prepare and survive a catastrophic weather system such as a tornado. Remember, being prepared is the best way to fight any unknown event. Lets be safe out there, Ladies and Gentleman.

Air Be Moving

6/12/2017 (Permalink)

Airmovers and other equipment for SERVPRO

Air Movers are used for maximizing air flow and accelerating evaporation of moisture from materials for restorative drying. The number of air movers necessary depend upon the number of wet surfaces, the amount of water present and the ability for air to reach each wet material wall cavities behind cabinets under contents. Air movers are for indoor use only. Once the class of water loss is defined; the amount of air movement necessary is estimated. In class 1 water loss one air mover is needed for every 150-300 sq ft.(14- 28 sq.m.) In class 2 or 3 water loss one air mover is needed for every (10- 16 sq ft) 4-6 sq .m.is needed. Regardless of class an air mover is needed for every affected area, including every offset ,closet ,bay windows and room.


6/12/2017 (Permalink)

Desiccant Dehumidifer

When a commercial property has a pipe burst it is different than when a house or a residential property has a pipe burst. Inside this commercial building you have much more space for the water to run. A huge property is now flooded. Not only is this huge property flooded but it is also now closed for business. Every single day that this place is flooded and closed is a day of potential money lost as well. That is why we, at SERVPRO, use desiccant dehumidifiers. These dehumidifiers are larger and dry at any temperature more efficiently than your regular lgr dehumidifiers. If you have a business make sure that you understand the difference between these types of dehumidifiers. If you live in Houston and own a business make sure you call SERVPRO if you have a flood, pipe burst, or any other type of disaster hit your business.

“Those Machines that Scrub the Air”       

6/7/2017 (Permalink)


“Those Machines that Scrub the Air”           Today, Ladies and Gentlemen, we will be discussing a machine known as an air scrubber. These machines are used by restoration companies like SERVPRO. Air scrubbers “scrub” the air of its biologically imperfections and keep it as clean breathable air to make the surrounding environment perfect for drying. Air scrubbers are used as a negative air machine or HEPA air scrubber to remove airborne contaminants during restoration, and remodel work. Air enters units passing through a three-stage HEPA filtration system to remove airborne particles. Optional carbon filters remove airborne odors. Capable of four air changes per hour in a 14,000 cubic feet area. This process is used in mold remediation, water damage restoration, fire damage and air quality control.          
There are certain environments to use these air scrubbers. They are for indoor use only. Do not block air intake or outlet. Also keep one foot minimum distance from obstructions. Make sure not to operate with a damaged cord or plug. Only certified SERVPRO Technicians can tame the wild beasts known as air scrubbers and bend them to their will for restoration purposes. So, if the crud must hit the fan, let it hit our air scrubbers instead.
From all of us at SERVPRO; we hope you don’t need to call us but we are waiting nonetheless.  


5/1/2017 (Permalink)

Dehumidifiers are sometimes used on mold remediation jobs

Dehumidifiers are used to reduce moisture levels in the air and accelerate the drying process in water restoration. This balanced drying system is best achieved when the rate of dehumidification exceeds the rate of evaporation. The dehumidifiers precool incoming air before it passes over a cold evaporator coil 20 to 30 degrees below dew point. The cold coil condenses water vapor into water that drains into condensate pump and is removed by automatic pump out system. Each of these systems fill a specific need for the professional restorer. Conventional refrigerant dehumidifiers are most common type of portable dehumidifiers in the restoration  industry. They remove water from the air through the process of condensation and more efficient in higher humidity conditions. The ideal temperature (90*f /21*c ) is optimal when humidity is high. The lower temperature (70 f/32 c)is optimal when humidity is low. While conventional refrigerant are not capable of providing significant water removal once the humid goes below 40 GOP.Dehumidifiers are for indoor use only. 

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Moisture Meter

5/1/2017 (Permalink)

moisture meter

Thanks you Ladies and Gentleman for listening to my overall opinion on moisture meters. I have a lot experience with these devices, and always enjoy using them in the field. They are best used for detecting and monitoring moisture in materials. This device is one of the most used tools by a water technician.

When using the device daily, make sure you store meter in a clean and dry place. The protective carrying case provided is an ideal storage place when the meter is not in use. When the probe tips on the meter are pushed into materials to penetrate the surface, an electric current is sent between probes. The amount of moisture present in the material determines how easily the electrical current flows from one probe to another.

On non-wood materials, remember to use the reference scale. The readings on this scale are “dry to wet” indication of moisture and do not represent percent moisture content. Use a non-penetrating meter to determine the wettest points; then the penetrating meter to take more specific readings at that point. Set drying goals by monitoring the same type of materials in an unaffected area. Once you have a benchmark, bring the materials on the wet environment to an equal or drier state.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Free Astros VS. Rangers Tickets

5/1/2017 (Permalink)

A chance for 2 free tickets at the Texas Rangers At Houston Astros baseball game! (Wednesday, June 14th at 7:10 P.M.)

We are offering two tickets as a customer appreciation event! Please like our page, like and share this post and tag someone below! If you are a Houston Astros fan like us then make sure you do this as soon as you see this. We plan on doing promotions like this often so following us on Facebook is in your best interest! Thank you for checking out our page and have a good one!


-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

HEPA Vacuum

3/27/2017 (Permalink)

HEPA Vacuum

HEPA Vacuum

      High Efficiency Particulate Arrestance. That is what the acronym HEPA stands for. What is a HEPA vacuum? How does it work? What makes it different and more special than other vacuums.

      When approaching things such as mold, led, or asbestos you must use a HEPA vacuum. It is for indoor use only and takes out 99.97% of the particulates in the air. It is the most efficient vacuum you can find. Inside a HEPA vacuum is 5 filters including a HEPA filter.

      When on a job, you can combine a HEPA vacuum with an air scrubber to completely control the debris in the air and help eradicate the mold on a property. After cleaning the walls and vacuuming the walls and floors with an air scrubber running you are usually almost done with a mold job. Without a HEPA vacuum it would be impossible.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Commercial Restoration

3/20/2017 (Permalink)

Owner Chris Johnston

Commercial Restoration

              Often when something goes wrong to your property it is your home. It is the place in which you sleep and cook your dinner. It is your sanctuary. It is your home. While your home is a wonderful place that is extremely important it isn’t a place in which you pay for your living. It isn’t a place that makes your income, unless you are renting it out or about to sell it. Your home does not make you any money. When something goes wrong with a commercial building however it is a place that is very precious. I am not saying it is more important than a residential property but what I am saying is a commercial building costs money each day it is closed. Each day that this business is closed is a day that has lost money.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Commercial Restoration Part II

3/20/2017 (Permalink)

Owner Chris Johnston

Commercial Restoration Part II

              When something goes wrong with a commercial property timing is everything. While timing is everything on every job it is under a bigger magnifying glass during commercial properties because the longer this property is closed the more money the business owner is losing. Here at SERVPRO of Katy Cypress and Champions 1960 we know this. When we receive a call to go work on a property we are out there on average within an hour and will work at any hour on any day. If there is one thing we know it is this, a disaster never takes a day off so neither do we. We will work until the job is done and the property is back open. We want to make sure that you can stay in business and get your life back together!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Fire Restoration Process

3/20/2017 (Permalink)

Not actual fire ppe

Fire Restoration

              Here at SERVPRO of Katy Cypress and Champions 1960 we take restoration very seriously. There are many types of restoration. There is fire restoration, water restoration, mold remediation, furniture restoration and many other types of cleaning a restoration. In the greater Houston, Texas area we consider ourselves the best in the business. SERVPRO of Katy Cypress and Champions 1960 makes sure that every job we do is done efficiently and with great care for the customer.

              When performing a fire restoration job, we start with the least aggressive maneuvers at first. If we do not see a difference after 24 hours, then we use more aggressive maneuvers. The best part about using SERVPRO of Katy Cypress and Champions 1960 is that we try and restore over replace which means our bill is smaller. We are the best at what we do and it is widely accepted by most insurance companies. Please give us a chance!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Fire Preparation

3/20/2017 (Permalink)

not actual fire ppe

Things to be aware of

              What causes a fire? Well mistakes and arson do but in this article, you will read some things that will protect you if you do have a fire. Here are some facts about fire that you should know. Seven people die every day from home fires. Thirty-six people suffer injuries every day from home fires. Over $7 billion of property damage occurs via home fires every single year. It takes about two minutes for a house to burn down once the fire starts. Can you and your family escape in two minutes?

              Some precautionary steps you can take are to have fire extinguishers in the house. Know where they are and make sure everyone else knows where they are. Practice two minute drills with your family so everyone knows how to escape. Lastly test your smoke alarms monthly. The last thing you want is something like that going out and you have no idea.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Mold Remediation Practices

3/20/2017 (Permalink)

not actual mold ppe

Mold Remediation


              When working a mold remediation job as a SERVPRO representative we have a procedure that we must follow. The first step is getting the call and getting out to the customer’s house. The next step is to locate the affected areas. After we have located the affected areas we are going to contain the areas that are affected so the work that we do will not spread to unaffected areas. If you do not do this then the spores will spread, all over the property and the work you do will only hurt the job. Next you want to create negative airflow via an air scrubber and containment. This air scrubber will clean the air as you clean the walls and floors and ceilings. Next you will HEPA vacuum the affected area. If this does not work, then we will cut out the affected areas. Lastly, we clean the affected contents and get the property back in order.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Houston Storm

3/20/2017 (Permalink)

Houston dealing with flood waters

Houston Storm

            Last year in late April we had a huge flood that affected all of Houston, Texas. We had streets and highways underwater as well as many neighborhoods and commercial buildings. We lost 5 people and it affected hundreds of thousands of homes. Traveling was a nightmare and working was hard. As a restoration company, we were extremely busy. We took over 950 jobs in within days and handled every single job. As a SERVPRO franchise we have the feel of a small business and the power of a giant company. We took care of our own and had the man power of hundreds of other franchises all over the nation. We had almost unlimited resources to help everyone. Some interesting statistics for the storm are that there was over 240 billion gallons of water that fell on our beautiful city of Houston, Texas.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Houston Storm Part II

3/20/2017 (Permalink)

Houston dealing with flood waters

Houston Storm Part II

Over twelve hundred rescues occurred over high water. This flood was literally a record high for Houston. Thousands of homes flooded. Over 120,000 homes were without power for days. Over 3000 square miles were affected by this flood water. To put that into perspective that’s two Rhode Islands. This flood was not even a hurricane and it was something that broke records.

            As a restoration company, we had to deal with this on our work place and on our home front. To start we had our own office flood. Something that Chris, the owner of the franchise, was not expecting to happen on his first year as an owner! Also, some of our own homes received flood water. Luckily, we knew someone in the restoration business to take care of it. Dealing with flood water is never fun but when it comes to storm response we, SERVPRO of Katy Cypress and Champions 1960, consider ourselves the best in the business. We hope it never happens to you but if you ever have a need for a quick storm response please give us a call and let us show you what we are about.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Categories of Water

3/20/2017 (Permalink)

Categories of Water

            Water Restoration is nothing to get excited about. If you are going to make jokes about it then make sure that you keep a dry humor about it. Here are SERVPRO of Katy Cypress and Champions 1960 we are certified experts on water restoration. When considering a water restoration job, you need to think about what category the water is. There are 3 categories of water. Here is what they are in further detail.

There is category 1 water. This water is clean water. It is so clean that you could safely drink. A great example of this water would be the water from the wet bandits, in the film ‘Home Alone’. If you have this water, then you are able to save the porous contents and not remove anything for the most part. The thing about category 1 water is it can quickly change to category 2 water. If the floors are dirty then it can immediately change.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Categories of Water Part II

3/20/2017 (Permalink)

Categories of Water Part II

There is category 2 water. This water is known as grey water. This water is not safe to drink. Some examples of category 2 water would be if a washing machine broke and the soapy water got all over the carpet. Another one would be a flushed toiled that overflowed that had urine in it but not any feces. In most cases if this water got all over the house all porous contents must be removed. This is dirty water and even if we dried it out your house is now filthy.

The last category water is category 3 water or black water. Things like sewer backups, storm water, toilet overflows with feces, and moldy water are considered category three water. If you have this water in your house the only thing to do is to remove all porous contents. We hope you never have a water damage but if you do then make sure you call us as soon as you can; timing is everything in water damages.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Mold Remediation

3/13/2017 (Permalink)

Bathroom in need of Mold Remediation in Houston, Texas

Mold Remediation

          Here at SERVPRO of Katy Cypress and Champions 1960 we are experts in water restoration, fire restoration, mold remediation, biohazard, storm response, pack outs, electronic restoration, document drying, contents claim inventorying, reconstruction, carpet cleaning, air duct and HVAC clean up, deoderization, and vandalization cleanup. We take our job very seriously. Something that is a big concern of ours, living in a high humidified area, is mold. While it is nothing to panic over it is also something that should always be in the back of the mind of a water restoration company located in Houston, Texas. Here are the steps that you must take in a mold/water restoration job.

          First you must receive the phone call from the client and find out the proper information about the property. Asking questions on whether or not there has ever been a water loss at the property are important steps to know whether or not there is secondary damage or mold inside the property. Once we have received the phone call now we have to get our teams out to the property as soon as possible. Luckily, we (SERVPRO of Katy Cypress and Champions 1960) are certified and experts at mold mitigation and water restoration so we know what we need to do once we get to the water loss.

          Once our teams arrive on the scene we now need to find the point of origin for the damage and the total affected area of the water/mold loss. If we are arriving on a water loss then we are looking for where the water entered the property. We need to know where the water came in and how much affected area there is. Also we need to know how long the water has been here and how long it has been sitting. If the water has been sitting for 72 hours or more then mold has a chance of growing. This is a concern of our because if mold has taken over the loss then taking care of the job is now a different beast.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Mold Remediation Part II

3/13/2017 (Permalink)

Bathroom in need of mold remediation in Houston, Texas

Mold Remediation Part II

          When treating a water loss timing is key. We need to get the house dry as soon as possible to make sure that mold doesn’t grow. We will find the point of origin and then locate all of the affected area. Then we will remove porous materials if the water is dirty. After that we use laser measurments to determin how much dehumidification and air movers are necessary to thouroughly dry the property. After that we will spray the affected area down with EPA registered anti microbrial to make sure that mold will not grow (secondary damage) after we leave. If we do all of these steps then the property is safe and is ready for reconstruction.

          When showing up to a mold job it is a little different. We first have to locate all of the affected area. Then we will block off the affected area and make sure that the contaminated area cannot leave into other areas of the property. After that we bring in an airscurbber. Air scrubbers are a machine that has multipler filters inside of it including a HEPA filter. HEPA filters take out 99.97% of particulates out of the air. They are the only filter that are capable of doing this in the market. An air scrubber sucks in the air and then pushes it through the filters inside it and then blows it out the other end. We use laser measurements to determine how much air scrubbing is necessary for the affected area. Then we begin to use HEPA vaccumes on the walls and floors and ceilings to start removing the mold spores. After that we will clean the walls, floors and ceilings. Lastly, if this is not working then we will begin to remove the contaminated pieces and safely remove them. Take a look at Part III for more information!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Mold Remediation Part III

3/13/2017 (Permalink)

Bathroom in need of mold remediation in Houston, Texas

Mold Remediation Part III

          While this is going on we are also cleaning the contents if necessary and possible. Restoring contents and inventorying them is a big part of what we (SERVPRO of Katy Cypress) do as a company. It is the reason why we are so valuable. We can save your contents in which you have developed a sentimental attachment to.

          Some things that we do while we are working are taking pictures of all of our work constantly. This proves that there was actual damage and that the work that was done needed to be done. This also helps you get the money you need for replacement if necessary. Another thing we do is we get signatures on all of the work that we are going to do. This helps protect you from damage to your property that doesn’t need to happen and also makes sure that you, the client, is well informed and aware of everything that is happening to your property. Once everything is done we make sure that we get a signature on your happiness of our work. If you are not happy then this gets you the chance to tell us why. At the end of the day we will make sure that you are happy with our work.

          Once this is all done the house is safe to rebuild on and safe to live in. When performing these jobs we do some things on the back end as well to help protect your property and your belongings. We have an electronic database where we inventory all of your belongings. This helps protect you from theft and helps protect the value of your property. If at the end of the job somethings are not restorable then now we have proof of it for when you need it replaced via your insurance agency. Also this protects the insurance agency from fraud. Here at SERVPRO of Katy Cypress we take our job very seriously and want to make sure that you, the customer, and your insurance agent is kept happy and well informed.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-


3/13/2017 (Permalink)

Houston, Texas floods and we were fast with our Storm Response


          Fast asleep. Dreaming. Ring ring. Ring ring. My eyes open and you see that your phone is ringing. You see it’s your office calling. What can this be at this hour. I am off today. I shouldn’t be getting a call from them. I answer the phone. “There’s a storm in Dallas. Bad. Corporate just called us. Pack your bags. We are heading out in a couple of hours.” You throw your clothes in a suitcase and get all your gear. Maybe grab my Xbox but if I’m being honest with myself I know that I won’t be using it because as soon as I get back to the hotel room I’m going to sleep. Wallet, keys, phone, phone charger, toiletries. Please say I didn’t forget anything. Jump in my car. Head to the office. Phone calls in the office. Everyone is running around like the rush in a restaurant. Its craziness. The guys in the back are loading trucks in the back with gear and materials for the storm. Grab an iPad. On the road.

          This is what it is like when you get the call for storm. Everyone is running around to get their tasks done as soon as possible. We know that timing is key when it comes to water damage and storms. We have a long drive ahead of us and we also want to make sure that we don’t forget anything.

We are experts in water restoration, fire restoration, mold remediation, and storm response.  These are things we do in Houston, Texas, Katy, Texas, Cypress, Texas, and any other place that we get called to. We take our job very seriously. Once we get the call it starts a process that we have done 1000 times.  

Once we get to the city that we are going to work in we get to our hotel first. After we get our hotel we start to make phone calls to all our clients that we expect to work with. We get their information and a quick rundown of what happened to their property. Then we set up a meeting time and date at their house so we can do a walkthrough of their property.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Storm Part II

3/13/2017 (Permalink)

Houston, Texas floods and we were fast with our Storm Response

Storm Part II

Once we show up to their property we do what we would do during a water damage job. We do a walk-through of the property with the client. The client shows us (SERVPRO of Katy Cypress) what is wrong with their property. They show us what happened and where the origin of the water damage happened. If it was a pipe burst or if it was a flood we will know soon enough. We take a moisture meter or a moisture detector and check to see what is affected with moisture and what is still dry. After we have determined whether they need us we then get all of the proper paperwork filled out to get the job started.

If the water is a CAT I then we can dry everything in place. If the water is CAT II or higher than the required work is different. This water is dirty. So, all porous materials must be removed. This includes things such as but not limited to carpets, drywall, insulation, rugs, drapes, blankets, and anything that can absorb water.

After we remove porous materials we see if other materials need to be removed. For instance, if the water is dirty and it is trapped under vinyl or wood flooring usually we must remove it. This is always a bummer because the homeowner or property owner always thinks that it is dry because to the naked eye it is dry. The only thing that says it is wet is the moister meter. We can determine exactly how wet it is. Also, we know that we have to remove the flooring if the moisture is trapped under there because if we do not then mold will grow afterwards. Then you must remove it anyways and also deal with mold growth.

After all porous materials are gone we now must deal with determining how many air movers are necessary and how much dehumidification is necessary. We use laser measurements and a software to tell us exactly how much we need. After we figure out how much dehumidification and air moving is necessary we then bring in the equipment and place it to be as efficient as possible.

We then come back periodically to check the equipment. We have a drying point that we are aiming for. We do moister meter checks throughout the house and let the equipment sit until the house or property is dry.

After we have reached the drying point then we get all the proper signatures and remove the equipment. Now you house is ready for a rebuild and dry as it was before the mess!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Water Restoration

3/13/2017 (Permalink)

Water Restoration team of Houston, Texas

We are experts in water restoration, fire restoration, mold remediation, and storm response.  These are things we do in Houston, Texas, Katy, Texas, Cypress, Texas, and any other place that we get called to. We take our job very seriously. Once we get the call it starts a process that we have done 1000 times.  

Once we get to the city that we are going to work in we get to our hotel first. After we get our hotel we start to make phone calls to all our clients that we expect to work with. We get their information and a quick rundown of what happened to their property. Then we set up a meeting time and date at their house so we can do a walk through of their property.

Once we show up to their property we do what we would do during a water damage job. We do a walk through of the property with the client. The client shows us (SERVPRO of Katy Cypress ) what is wrong with their property. They show us what happened and where the origin of the water damage happened. If it was a pipe burst or if it was a flood we will know soon enough. We take a moisture meter or a moisture detector and check to see what is affected with moisture and what is still dry. After we have determined whether they need us we then get all of the proper paperwork filled out to get the job started.

If the water is a CAT I then we can dry everything in place. If the water is CAT II or higher than the required work is different. This water is dirty. So, all porous materials must be removed. This includes things such as but not limited to carpets, drywall, insulation, rugs, drapes, blankets, and anything that can absorb water.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Water Restoration Part II

3/13/2017 (Permalink)

Water Restoration team of Katy, Texas

After we remove porous materials we see if other materials need to be removed. For instance, if the water is dirty and it is trapped under vinyl or wood flooring usually we must remove it. This is always a bummer because the homeowner or property owner always thinks that it is dry because to the naked eye it is dry. The only thing that says it is wet is the moister meter. We can determine exactly how wet it is. Also, we know that we have to remove the flooring if the moisture is trapped under there because if we do not then mold will grow afterwards. Then you must remove it anyways and also deal with mold growth.

After all porous materials are gone we now must deal with determining how many air movers are necessary and how much dehumidification is necessary. We use laser measurements and a software to tell us exactly how much we need. After we figure out how much dehumidification and air moving is necessary we then bring in the equipment and place it to be as efficient as possible.

We then come back periodically to check the equipment. We have a drying point that we are aiming for. We do moister meter checks throughout the house and let the equipment sit until the house or property is dry.

After we have reached the drying point then we get all the proper signatures and remove the equipment. Now you house is ready for a rebuild and dry as it was before the mess!

These are the steps we (SERVPRO of Katy Cypress and Champions 1960) take to make sure that our customers are taken care of. We make sure that all the contents are stored electronically and everything that is restorable is restored. This protects the customer and the insurance agent. As a SERVPRO franchise we do our best to make sure everyone is happy that they hired us!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Fire Restoration Process

3/10/2017 (Permalink)

Fire Restoration Team in Houston, Texas

Fire Restoration Process

              In the Restoration business, we (SERVPRO of Katy Cypress and Champions 1960) consider ourselves experts in the field. We see all kinds of disasters that we restore back to normal and make the property look brand new. Some of the messiest jobs we see are caused by fires. Fire restoration is a messy business that needs to be done and it’s hard to figure where to start if you don’t know what you are doing.

The first step is to determine the point of origin. Once you have done this you can start by cleaning every single surface. We (SERVPRO of Katy Cypress and Champions 1960) start with dry cleaning and if that doesn’t work then we move to cleaning with our own house made cleaning products. If we must use our products, then we do some testing on the walls where it is not very noticeable. Once we figure out the correct product we apply it accordingly to all the surfaces.

As we are cleaning the affected areas we have an air scrubber running. Air scrubbers are not literally scrubbing the air but they are the closest thing in existence to that. Air scrubbers literally get the particulates out of the air. If you are cleaning ash off the walls and ceiling, then there are a lot of particulates in the air. The have about 4 different air filters inside of them and suck the air in and blow out clean air. Air scrubbers must be running day and night during a fire restoration job.

So, after we clean all the surfaces of the affected areas we clean the floors. We have probably been walking throughout the job and have made a mess on top of what was probably a messy floor already. Check out Part II for more information on how fire restoration is done!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Fire Restoration Process Part II

3/10/2017 (Permalink)

SERVPRO fire and water restoration team of Houston, Texas, Katy, Texas, and Cypress, Texas

Fire Restoration Part II

After cleaning the floors, we now must determine the perfect way to deodorize the property. We always use a mix of SERVPRO masking agents and disinfecting agents. So, we have foggers that kill the smell with a mix of both agents. We have an ozone machine that blows O3 into the building and kills all smell. That usually takes 3 days and you can’t have anything living in the building while that is going on. After that we use some type of SERVPRO made masking agent (basically an air freshener).

While we are deodorizing the building we also are cleaning the contents. Content cleaning and restoring is a big part of the fire restoration process. If a piece of furniture or an article of clothing is restorable we are going to restore it. This not only returns a piece of property that might have sentimental value but it also makes the job cheaper which is good for both the property owner and the insurance agent. Our job is to make sure that everyone involved is happy with our work. Content cleaning is usually done off site because cleaning the content on the property can either cause secondary damage or spread damage to un affected parts of the property. If you take an ashy piece of furniture to a clean carpet, then that carpet will be dirty now. It is basic decorum to not make a mess.

Once we have restored all the property and have properly deodorized the building we can now return the contents to the building. Luckily, we know where everything goes because our content storing process is picture based. So, we just look at the pictures and put it back just as we got it.

After we return everything we make sure the property owner is happy with the work we did and then we make sure that the insurance agent knows that we appreciated them using us (SERVPRO of Katy Cypress). Then we leave the site and let the property owner get back to their life. “Like it never even happened.”

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Matches are not a Game

3/10/2017 (Permalink)

SERVPRO owners. Experts in fire and water restoration

Matches are not a Game

              Last year was a year of floods and rainfall. Floods and storms happened all over the world. Houston, Texas was not an exception. We received flood water throughout the entire year. With all of that rainfall you would think that there would be less fires (because the houses are wet still). Unfortunately fires are caused by accidents or arson so they are not affected by the weather usually. We (SERVPRO of Katy Cypress) had one job in particular that sticks out to me.

              Last year we received a phone call about a house fire that affected the entire two story house. We got out there in an hour to see how bad it was and the cause of the fire. We found out that one of the kids had been playing with matches. Now we have all done this. I know that I played with them when I was a kid and burned myself. Luckily for me I burned my finger not my parents house.

              Once we found the room of origin we begin to clean all the surfaces and contents. We threw out anything that was not restorable and started to make the house back to something of what it was. The ash on the walls begin to disappear. The contents were shiny again. The furniture was clean as it was before the fire if not cleaner. The house started to smell like a house and not a fire pit.

              At the end of the day this could happen to anyone. While fire restoration is our job and we take pride in our work this was also something that didn’t need to happen. Make sure you tell your kids about this horror story so they know that matches aren't a game. Fire is dangerous and this family is lucky they didn’t get hurt!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Schools Out

3/8/2017 (Permalink)

Commercial Water Restoration and Fire Restoration Team

Schools Out

              Last year had an unprecedented amount of rainfall. All across the world had the same problem; too much precipitation. If you looked in any part of the world you saw rainfall and floods being a problem. There were flood problems in France. Hurricanes in the Pacific Ocean and the eastern side of the world. There were hail storms in the north and rainstorms in South America. Luckily Houston didn’t get any storms. If only that were true. Houston had the giant rainstorm that everyone knows about last year but there were also many mini floods (in comparison to the flood that wreaked havoc on the city of Houston, Texas) that happened throughout the year.

Here at SERVPRO of Katy Cypress, we specialize in water restoration, fire restoration, mold remediation, and any type of cleaning that you could ask for. Having said that we were shocked with the amount of rain and storms that hit the city. With all of this water we were up to our eyeballs (metaphorically) in water and work. As SERVPRO of Katy Cypress, we were well equipped to handle this amount of rainfall. The hidden variable in the precipitation and flood problem was the amount of construction and building that is occurring in the greater Houston and Katy, Texas area. Where there use to be grass and trees and dirt there is now concrete and streets.

If you have ever poured water onto sand or soil you know that the water goes into the soil. This is a basic principle in farming. If you have ever poured water onto concrete, you see that it doesn’t get absorbed by the concrete. It flows like a river. That is a basic principal of what a liquid does. So, while we are part of this community and are ecstatic about the growth and development of the schools and businesses it also causes a problem for water flow.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Schools Out Part II

3/8/2017 (Permalink)

Schools Out Part II

That’s where SERVPRO of Katy Cypress and Champions 1960 comes in. We as a company specialize in water restoration and fire restoration. We saw a lot of business and houses that have never had a flood or water damage get flooded and they did not know why. While preparation is key there is little you can do when water starts to reach your doorstep. A few things you can do are move your electronics and valuables to higher ground. Take a profile of your building to know where these valuables are, where the utility shut offs are, and where an escape is just in case a fire happens. Next have our (SERVPRO of Katy Cypress and Champions 1960) number saved to your phone so you can call us as soon as possible so you can get the process of the restoration started as fast as you can. Timing is everything.

Now we (SERVPRO of Katy Cypress and Champions 1960) were getting calls from businesses constantly that have never had this problem (floods and water damage). One of the commercial buildings that called us was a school that is going to remain un named. They called us during the week before spring break last year saying they had a flood and that it was a first time something like this has ever happened. This school was also having another wing added to the school and having a lot of construction done to the school building. With all of this happening the soil was now concrete. This concrete acted as a highway for the water to go straight into the school building.

              Once the school gets the construction finished the water wont flow right into the building but while it is being done it will continue to receive flood damage when it rains like it did that week. After doing a walk through with the school we found that there was a lot of dirty water in the entire left side of the school.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Schools Out Part III

3/8/2017 (Permalink)

Commercial Water Restoration and Fire Restoration Team

Schools Out Part III

As a water restoration company (SERVPRO of Katy Cypress and Champions 1960) we did what we always do. We did a walkthrough and found the point of origin. We used a moisture detector to detect all the moisture in the building and found where the building did not have water damage. Knowing that this was CAT 3 water we knew that we were going to have to remove porous contents and see what was restorable and what was not restorable.  There were plenty of porous materials that were restorable. Most notably were the books. There were hundreds if not thousands of books that received water damage from the flood. Luckily, we have the perfect tool for that. We use a freeze dryer that uses sublimation to dry paper. Carpet had to be torn out. Dry wall was soaked. We removed these porous materials and restored all the restorable materials.     

              After that the next step is to perform laser measurements of the building to determine how much drying equipment is needed. This is the easy part that we enjoy because while we take pride in our work in helping our community it is still hard work. Measuring a building is easier than ripping out carpet. Having said that this is possibly the most important part because it determines the exact amount of drying equipment that is necessary.

              The school was dried so quickly that the kids didn’t even have to miss school (I’m sure they appreciated out fast work). We dried the school quickly and safely. We restored the restorable materials and helped keep kids in class. Here at SERVPRO of Katy Cypress and Champions 1960 we take pride in our work and our chance to help the community. Whether it is a small carpet clean or it is a giant flood at a school we will do our best work on the job. We will restore the job and make it look like a flood didn’t even happen.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-


3/7/2017 (Permalink)

SERVPRO Marketing Rep J.T. Basile gets excited to meet the owner and get some cupcakes from the owner Jay and Rachel is ecstatic to give out cakes


              You must love a business where you can come in and see the owner. It gives you a sense of caring. It makes you think that if something goes wrong the business is going to show initiative to help you have a great experience. Well if you love that feeling then come look at the new Smallcakes Cupcakery and Cremery located at 24437 Katy freeway Katy, TX 77494 located right in front of the Main Event.

              Walking in you see endless rows of freshly baked cupcakes as you get smacked in the face with a delicious surgary smell. As I walked up to look at the 20 different options of cupcakes a man came up to me and asked how he could help me. He was the owner Jay.

              Smallcakes has opened just in time for the summer break so if you need some ice cream or cupcakes go check them out. As a local business, we support other local businesses and want to help get the word out. While we are usually performing water restoration and fire restoration; a break for cupcakes never hurt us!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-


3/6/2017 (Permalink)

Paul Mcentire (CEO) and fellow YMCA employees cut the ribbon to open the new gym

If you are looking for a new place to work out and you live in Katy, TX then you should check out the new YMCA location in Katy. They had a ribbon cutting ceremony this past Friday (March 3, 2017) and it was a smashing success. Paul Mcentire the president and CEO of YMCA was there and was extremely excited.

He talked about how they have been trying to open a center in Katy and how he is so excited because Katy, TX is growing so fast and he wants to be part of this growth. If you have a family or you are just trying to get in shape come check this gym out. While we are usually doing water restoration or fire restoration we also know that we need to stay in shape to perform a great job!

They have all the work out equipment that you could ask for, dancing classes, yoga, basketball gyms, children’s daycare, and an amazing staff and location. This state of the art YMCA workout center is a great addition to Katy’s growth and development. As a local business, we support other local businesses and want to help get the word out. Go check them out!

Like Father Like Son

2/27/2017 (Permalink)

Chris and Mike Johnston, Father and Son, Restoration Experts

Like Father Like Son

              The apple doesn’t fall far from the tree. Like father like son. Monkey see monkey do. There are a million sayings that you can say when referring to a son acting like his father. Mike Johnston was the owner of SERVPRO of Katy/Cypress and SERVPRO of Champions 1960 for a long time. He has performed many water restoration and fire restoration jobs throughout his life. Working under him as a helper was his son Chris Johnston.

              When Chris, who is now the owner, was in high school he bought his own car. To pay for this car he worked at SERVPRO of Champions 1960 under his father. Performing hands on water restoration and fire restoration jobs. As Chris said “I knew I wanted the car but I didn’t think about the cost of gas!” So throughout high school Chris paid his gas bills and car bills by being a restoration technician.

              After College Chris came back to Houston, TX to take over the family business so his father could retire. SERVPRO of Katy/Cypress and Champions 1960 is truly a family owned and family operated business; second-generation business. Chris cares about this business almost as much as he cares about his clients.

Continuing Education Classes

2/23/2017 (Permalink)

Chris Johnston approves teaching classes on water restoration and fire restoration

Continuing Education Courses

              Here at SERVPRO we always want to make sure our customers are happy with our work on water restoration and fire restoration. While it is our main concern to handle our jobs we also want to make sure that the insurance agents that send us jobs know how much we care about them.

              At SERVPRO we are known for our expertise in the field of water restoration, fire restoration, mold remediation, and any other type of restoration that is needed. One way we help spread our knowledge on our expertise is through continuing education courses.

              About once a month SERVPRO holds classes called continuing education courses for insurance agents. These classes are on things such as water restoration, fire restoration, mold remediation, ethics, and anything else that SERVPRO might have to do.

              If you would like to come to our Continuing Education classes, please contact our office and we will be glad to have you! They are free!


2/22/2017 (Permalink)

Mannie Gamez representing SERVPRO at a local BNI standing next to Vice President of Mathnasium John A. Labuda


              As a local business, we try and make sure that we help out other local businesses. Our sales marketing representative Mannie Gamez represents our company at a local BNI. The BNI (Business Network International) is a collection of local businesses who agree to help refer each other. This way we help our community through fire restoration and water restoration and we help support local businesses too.

              Usually at BNI events many representatives of many local businesses get together and introduce themselves. There is food and coffee and everyone gets a chance to talk about what their business can do for you. It is truly a great business to business meeting that helps your local business and your local community.

              It is very important to us to help our community. While we are experts in mold remediation, fire restoration, and water restoration we also want to help our community in other ways. Joining your local BNI can help support your community though specialization. After all capitalism thrives on specialization. It is the reason we have so many options for so many things. We love our community and will do what it takes to support it!

Storms of 2016

2/21/2017 (Permalink)

Houston: We have a solution.

Storms this Year

              In 2016 there were 3 huge storms that hit our area of the United States. We had the hail storm in Wylie, TX. We had a massive flood in Louisiana. Lastly, we got hit at home in Houston by a terrible rain storm that lasted for many days. The hail storm in Wylie and the rain storm in Houston happened around the same time. Here at SERVPRO of Katy/Cypress and Champions 1960 we covered these storms and still managed to take care of our customers in Houston. Here is our story.

              Here at SERVPRO we always care about our local clients and want to make sure that they are always taken care of. One way we do that is by answering our phone at any hour on any day. Another way we do that is SERVPRO franchises always help each other out. When a giant storm hits a certain area a SERVPRO franchise will send out a call to other franchises in other cities and states to make sure that everyone receives our services and gets helped. When Houston got hit we had over 950 phone calls in one night and we managed to handle every job because we had the assistance of SERVPRO’s from all over the nation. We truly are the feel of a small company with the power of a giant corporation.

              When Wylie got hit with hail this was not your average sized hail. It was giant softballs coming through the roof and destroying the house. Then it rained for an entire week straight. Every house on every street was wet. We went in there and helped everyone we could. It was hectic and it was a mess. People couldn’t go to work because their cars were totaled. Water was in the walls of their houses. Everything was in disarray. We would finish a house and then it would rain that night and because the roofers hadn’t got there yet we would have to go back and do it all over again. When everything started to slow down just a tad we got the call the Houston was flooded.

              Our office was flooded. My own house was flooded. Wylie was still a mess. It was a two-front battle. We split up into two groups and took care of everything. We dried Wylie and fixed everything we were working on. We fixed our office. We helped our local customers and got everything fixed. We handled every single job of those 950+ jobs because that is our business. We never close. We never stop. We will not stop till the job is like it was before. "Like it never even happened."

Flood Life

2/20/2017 (Permalink)

People of Louisiana keeping their humor during a terrible storm.

Flood Life

              As a SERVPRO Marketing Representative I see people every week that are having a hopefully once in a lifetime disaster. I go to houses and companies that have disasters like floods or fires. During the storm in Louisiana of 2016 we (SERVPRO of Katy/Cypress and Champions 1960) sent a couple of teams to go help these people get their lives back to normal.

              The drive there was terrible. Any highway or main road that you need to take was closed and flooded. Everyone was fleeing Louisiana because it was destroyed. The roads were packed and in disarray. The only hotel that we could get was flooded and had some mold damage from the flood. It was an hour away from the houses that we were working on too.

              Everyone we saw and helped had a destroyed house. Some had 8 feet of water. They had lost all their belongings and their town smelled like mold. What should have destroyed these people’s spirits made them come together and beat this disaster away.

              We helped people get their houses back in order. The people were handing out free water and food to anyone they saw. We had free lunch from neighbors and our customers almost every day. We helped them but in so many ways they helped us.

              Storms are a terrible thing. They destroy people’s property and make our lives extremely complicated. We lose things that have memories attached to them and any plans we had are now gone. Food is lost and water is wasted. Having said that it is a beautiful thing to see a community come together. It is a beautiful thing to see kids help gut a house of an elderly woman. It is a beautiful thing to see water being brought door to door. It is a beautiful thing to see restaurants having “free food” signs on their front door. It is a beautiful thing to see humans come together that would destroy us on our own.

              We work for our community. We love our community. SERVPRO will always be here to help anyone in need.

Mold Tips from SERVPRO of Katy/Cypress

1/18/2017 (Permalink)

Serious Mold Growth

Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Katy/Cypress immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth. 


Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Katy/Cypress.


SERVPRO of Katy/Cypress is a Large Loss Franchise!

12/16/2016 (Permalink)

SERVPRO has Commercial Large Loss Covered!

Recently SERVPRO of Katy/Cypress joined the ranks of leading franchises nationwide as a Commercial Large Loss franchise!  SERVPRO of Katy/Cypress has invested heavily in people and equipment over the last few months, greatly increasing our capacity to perform at a very high level on large commercial losses.  One of the biggest benefits to our community and other surrounding communities is the assets that can be brought to bare for large commercial business in need of mitigation services. Our commitment to growing as a franchise and servicing the communities that support us is our number one goal!          

Commercial Water Damage Strikes Again

11/4/2016 (Permalink)

One of 4 floors affected by the water damage

The unfortunate tenants of this high-rise building came to work one morning to find standing water in their office. I'm sure you are asking yourself "how in the world could something like this happen on the 17th floor of a building"?

It can happen to any building at any time and this monster sized water damage occurred after one urinal on the 19th floor malfunctioned. That is correct, ONE urinal! Water flows downhill and this building is now all too familiar with that basic law of physics.

The good news for them is that SERVPRO of Katy/Cypress was called and our crews have been working day and night to restore the property to its original state, and it only required 5 days of drying. Go Team!

Storm Team at it Again

8/22/2016 (Permalink)

Tony Franklin ready to tackle the day!

One of the benefits of being on Storm Team is that we get to help people all over the United States. In the past we have assisted people in Colorado, Maryland, Boston, Mississippi and all over Texas. Our team of professionals are in the Baton Rouge area now helping to restore the homes and businesses affected by the recent flooding. We left last week and we do not plan on returning until everyone that wants our help gets our help. We also have plenty of crews here at home to take care of our local customers. If you see us in Louisiana, please know that we are all working together to clean up the destruction. Our hearts are with those that are affected. #TEAMGREEN

Scope of Services

7/11/2016 (Permalink)

Keep Calm, it's going to be OK!

Many people know SERVPRO of Katy/Cypress as the Water Restoration company. Although we handle Water Restoration better than anyone else in the industry, we are the industry leader in the following areas; Fire Soot & Smoke Damage, Mold Remediation, Catastrophic Storm Response, Pack-Outs and Contents Restoration, Document Drying and Electronic & Equipment Restoration. We are certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and understand the details that go into being the best in the industry!

Our goal is to serve our customers so that they can move on from a disaster "Like it never even happened."

Call today for more info!

After the Vacation

6/24/2016 (Permalink)

Coming Home to This

It's summertime and many families are setting out on road trips and other family vacations. One of the worst feelings is having an amazing vacation only to return to your home to find that a major disaster occurred while you were away. It is one thing for a pipe to burst or a water leak to occur when you are home, and quite another for the water leak to be left unattended for an extended amount of time. We at SERVPRO of Katy/Cypress are here to help. We offer 24/7/365 Emergency Service to customers in our area. No matter how big or small the damage, we can help clean it up "Like it never even happened"! Call us today and we will be happy to get you started on the road to recovery.

Continuing Education Courses

5/26/2016 (Permalink)

For all Insurance Professionals; please come and join us for our next CE Seminar on June 15th at Pappas Barbeque on the Southwest Freeway. The next course is a 4 hour course and will cover Water Damage Restoration. Our classes are always fun and informative and the food is delicious! Free breakfast and lunch for all participants while earning your required hours to maintain your licensure in the State of Texas. Please see the flyer for details. We look forward to seeing you there!


5/16/2016 (Permalink)

SERVPRO of Katy/Cypress would like to send a big THANK YOU to all of the SERVPRO franchises that came to help during one of Houston's biggest storm events in history. Without their assistance, many homeowners in the area would still be struggling with the devastation that the storm caused.

SERVPRO of Allen/Barren/Hart/Green and Taylor Counties

SERVPRO of Biloxi/Ocean Springs and Gulfport

SERVPRO of Birmingham South

SERVPRO of Central East Baton Rouge Parish

SERPVRO of Cheatham/Robertson and Dickson Counties

SERVPRO of Cullman/Blount Counties

SERVPRO of East Baton Rouge

SERVPRO of East Central Cincinnati

SERVPRO of Greenville/Troy/Andalusia

SERPVRO of Hammond

SERVPRO of Hardin/Larue Counties

SERVPRO of Hattiesburg

SERVPRO of Jackson

SERVPRO of Jackson and Dekalb Counties

SERVPRO of Lakeland

SERVPRO of Lawrence/Ottawa

SERVPRO of Limestone and Lawrence Counties

SERVPRO of Marble Falls/Lampasas and Brownwood

SERVPRO of Monroeville/Evergreen/Brewton

SERVPRO of Montgomery County

SERVPRO of North Centraul Austin

SERVPRO of North Laredo

SERVPRO of Northeast Delta Lands

SERVPRO of Northeast Jefferson County

SERVPRO of Northwest Cincinnati

SERVPRO of Oldham/Shelby County

SERVPRO of Oxford/Batesville/Clarksdale

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville

SERVPRO of Slidell

SERVPRO of South Austin

SERVPRO of South Chattanooga

SERVPRO of South Mobile County

SERVPRO of South Tulsa County

SERVPRO of Sone Oak

SERVPRO of The Quad Cities

SERVPRO of Seacoast

SERVPRO of Tuscaloosa North

SERVPRO of Versailles/Nicholasville and Danville

SERVPRO of Warren County

It was truly a blessing to have all of these franchises come together as a team to help clean Houston up. We all bleed green and we all work together to make it like "It Never Even Happened!"

Houston Flooding

5/3/2016 (Permalink)

We have trucks ready to go at any time.

These past three weeks at SERVPRO have been hectic to say the least. Terrible hail storms happened in Dallas and then the rain that came after the hail cause terrible water damage. As a water damage restoration company we packed our bags and sent some teams up there to help fix the damages. We worked 15 hour days for two weeks straight. Then when everything seemed to be calming down the floods in Houston happened. I was in my hotel room when we got the call at 2:30 in the morning that we were going to need to send all but one crew back to Houston. Our office flooded. My own house flooded. Everyone in Houston knows how bad it was. Through hard work from everyone we have gotten our lives back to normal.


3/9/2016 (Permalink)

Watch out for all the rain headed our way. Should the need for water mitigation arise, be sure to call SERVPRO for all of your disaster recovery needs. We can make it "Like it never even happened."

Happy Tuesday!

2/9/2016 (Permalink)

Good morning from all of us here at SERVPRO! Don't forget to watch out for that chance of rain on Sunday. Remember that when disaster strikes, we're here to make it look like "it never even happened!"

SERVPRO Christmas Party!

12/28/2015 (Permalink)

Here's Kathy, Taylor & Ashley before enjoying a round of White Elephant at the Annual SERVPRO Christmas party. Happy Holidays!

SERVPRO Christmas Party

12/28/2015 (Permalink)

Chris and Joseph are enjoying themselves at our annual SERVPRO Christmas party! 

Merry Christmas!!

12/28/2015 (Permalink)

Merry Christmas from our family to yours! 

Toys for Tots

12/15/2015 (Permalink)

Toys for Tots is a wonderful organization based on helping those who are less fortunate to have a wonderful Christmas. Be sure to stop by any local donation drop off and leave either a new or even an old toy. SERVPRO is proud to have been able to be a part of this fundraiser and help those who deserve it. Have a very merry Christmas a happy New Year!

Christmas Time!

12/1/2015 (Permalink)

Our SMRs are hard at work putting together special holiday gifts for our clients. Here we have some caramel (homemade by Kathy) and red and green apples. A perfect healthy and festive snack that anyone can enjoy. Have a very blessed and happy holiday from our family here at SERVPRO to yours!

Pumpkin Contest!

11/5/2015 (Permalink)

Our SMR girls had a busy week getting their clients to carve pumpkins for us to judge! First place winners received a pizza party!

Pumpkin Contest!

11/5/2015 (Permalink)

Our SMR girls had a busy week getting their clients to carve pumpkins for us to judge! First place winners received a pizza party!

Pumpkin Contest!

11/5/2015 (Permalink)

Our SMR girls had a busy week getting their clients to carve pumpkins for us to judge! First place winners received a pizza party!

Pumpkin Contest!

11/5/2015 (Permalink)

Cinderella pumpkin carriage

Our SMR girls had a busy week getting their clients to carve pumpkins for us to judge! First place winners received a pizza party! Check out this Cinderella inspired pumpkin carriage!

Pumpkin Contest!

11/5/2015 (Permalink)

Skunk pumpkin

Our SMR girls had a busy week getting their clients to carve pumpkins for us to judge! First place winners received a pizza party! Check out this skunk pumpkin!

Happy Halloween!

10/22/2015 (Permalink)

Our SMR girls are getting ready for the Halloween season! Can you guess how many jolly ranchers are in the thermos? Happy Halloween everyone!!

Getting Ready

10/16/2015 (Permalink)

Hendrick and Ashley are preparing themselves for a busy day. Happy Friday everyone!

Breast Cancer Awareness Month

10/15/2015 (Permalink)

Hey everyone! As we all know, October is all about Breast Cancer Awareness. Don't forget to donate to local charities such as Bras for a Cause! And also don't forget that when fire and water take control of your life, SERVPRO helps you take it back!


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