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Fire & Water - Cleanup & Restoration

Benefits of Claims Inventory System

4/8/2022 (Permalink)

Insurance companies prefer to work with mitigation and restoration services that maintain up-to-date systems. 

The SERVPRO Claims Information System enables an insurance agent to access the information he or she needs to process and settle an insurance claim.

Insurance companies seek out Preferred Vendors for mitigation and restoration services. The SERVPRO Claims Information System is one of many features that can help an agent or adjuster settle an insurance claim. Here are four benefits of this system.


1. Access To Individual Claim Information

Insurance agents and adjusters can gain access to information for each claim through the Claims Information System. Local franchises upload damage information and estimate to an internal database. Documentation is then made available to representatives of property owners' insurance providers to facilitate the claim process.

2. Ease of Data Comparison and Research

Agents and adjusters can also access information to ensure that each estimate falls within the normal range nationwide and for the region, state, county, or the surrounding area of Houston, TX. Discrepancies may be due to extenuating factors for a particular job, such as secondary damage. A claims inventory system makes it easy to sort data based on causes of loss, types of claims, and job costs.

3. Shorter Processing Times

It may take less time to process an insurance claim if all of the information about the job is available in one convenient online resource. Insurers can access updated information at any time, which should prevent delays due to communication. An estimate that accounts for both damage mitigation and restoration may make it easier to settle a claim.

4. Updated Estimates and Job Information

Experienced mitigation professionals and the option for pretesting can increase the accuracy of initial estimates. If additional damage becomes apparent later in the mitigation or restoration process, this information is made available to agents and adjusters through the claims inventory system.

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