Why SERVPRO Vol. III

3/14/2019 (Permalink)

When explaining to someone about why SERVPRO is a more superior company, I always bring up our 1,4,8 policy. Its one of the promises that we give to the fine people of our community. The policy states that within one hour from notice of your loss, we here at SERVPRO of Katy/Cypress will contact you to arrange for services. Then, within four hours of your loss, we will be on site ready to start mitigation services if the loss or job requires it. Finally within eight business hours a briefing of the scope will be presented to you by one of our SERVPRO professionals. This policy insures that we communicate with our customers and insurance representatives, like agents and adjusters, while making sure that we are on site with actuate information to begin services as soon as possible.