Recent Water Damage Posts

Protect your home from water Damage

6/2/2020 (Permalink)

Water in unwanted places can cause a lot of damage. Not only can it ruin your possessions, but also your home. Act quickly to minimize further damages and save some of your belongings. Your success depends on how long the water has been around. Furniture and sometimes even carpet can be saved. Pull up carpet and area rugs and under padding. You may be able to save the carpet if you can get it cleaned and disinfected, however it may shrink. Get professional help and have your home or business back to normal, call SERVPRO trained technicians to help with dry out and cleaning up affected areas quickly and to prevent mold growth. Open up windows to allow for faster and thorough drying out of affected areas.  

Faster to your Katy/Cypress Water Damage Event

1/7/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Katy/Cypress provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

We promise to be faster to any disaster!

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Katy/Cypress arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

We look forward to helping you in your time of need!

Katy/Cypress 24 Hour Emergency Water Damage Service

12/16/2019 (Permalink)

SERVPRO of Katy/Cypress is available 24 hours a day for water emergencies, large or small! When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Katy/Cypress has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Katy/Cypress is here to assist you and help clean up.

Water Damaged Property

9/10/2019 (Permalink)

Water damage can often catch a home owner and businesses by surprise and caused by a broken pipe, overloaded washing machine, and toilet over flow, bath tub or a leaky roof. Water damage can become worse quickly, the longer it goes unattended. Many materials used in the building structure, are prone to absorb water and also furniture and cabinetry, and will warp. Drywall can start to crumble and become host to mold and bacteria that can be harmful to you and your family. SERVPRO of Katy/Cypress restoration and clean up services can help stop source of the water, and dry out the effective areas. Our technicians will treat the affected area with mold preventatives and restore any affected structure or damaged areas to your home or business

Water Damage and Wet Carpet

9/10/2019 (Permalink)

Water damages can be a devastating to homeowner or business .Standing water can be difficult to pin point, to know where the water is coming from. When this unfortunate event occurs it is important to call SERVPRO of Katy/Cypress restoration to help prevent further water damages and ensure your property does not suffer more damage because of water outburst. Our technicians know where to look and how to fix the water damage. When cleaning wet carpet you definitely want it to dry fast, because mold can grow on your carpet in time frame of24 hours and also deteriorates indoor air quality. Remove all the furniture from the wet carpet to keep furniture safe from mold. There’s always one important thing to remember that always treat wet carpet as soon as you see it wet

Water Damage in home or Business

9/9/2019 (Permalink)

No matter the cause of your water damage problem in your home or place of business, SERVPRO of Katy/ Cypress professionals will help you clean up your water damage fast whether it’s caused by storm floods, broken pipes, sewage backups, malfunctioning appliances or an over flowing toilet. Our experts will extract the water and dry out your property fast and disinfect the area to prevent mold from developing over time. The longer the water sits the more damage it will cause. If carpet was wet longer than 72hours, you should consider replacing it, particularly the pad. Begin the clean up as soon as possible to minimize the damage and avoid mold growth. Whatever the cause of your water damage in your home or business call SERVPRO, 24/7 services

Residential and Commercial Water Damage

9/9/2019 (Permalink)

Water and flooding damage is the most common form of property damage to both residential and commercial properties. Damage on properties, is mostly caused by flooding, fire, or burst pipes. For the best restoration and clean up services, Call SERVPRO of Katy/ Cypress to handle all of your drying needs. With our knowledge and expertise to ensure drying is done quickly, whether residential or commercial or even industrial loss. Immediate asses of property damages will help secondary damage to occur, including mold growth. Depending on the classification of the water damage, classification must be considered when defining the scope of work to be completed. Our technicians will set up and monitor the drying process every phase, to ensure proper drying and moisture deep within walls and floors will returned to acceptable standards.

The Affects of Water on Wood

6/7/2019 (Permalink)

The experts here at SERVPRO of Katy/Cypress are well versed in all types of wood and the affects that are caused by water. Different types of wood show different responses to water exposure. Wood will contract and cracks will develop during dry seasons due to a loss of moisture and then swell during hot and humid summer months. A heavier, more solid wood will do better with water than light wood. Water also will cause breakdowns, such as rotting and molding. Once you know the type of wood you have, it's important to treat any wood you're using. Sealing it will guarantee that you get the most out of your flooring, furniture and home. For any questions or concerns about this subject and others, please contact us here at SERVPRO of Katy/Cypress. 

Leaky Roofs

1/10/2019 (Permalink)

Water damage on roofs caused from leaks can appear as discolored spots on the ceilings. If the issue is not handled quickly, roof leaks can turn into a major problems throughout time. Moister can also cause mold and mildew growth. Here at SERVPRO of Katy/Cypress, our experienced technicians are experts in handling any water issue in your home or business. SERVPRO of Katy/Cypress has the proper equipment for any job. Damages caused to the roof by water can also cause a roof to cave in. We at SERVPRO always recommend to investigate the leak to make sure you find its source. Sometimes damages can be caused by a pipe burst and not a hole in the ceiling. Call a plumber to locate the leak, then call SERVPRO of Katy/Cypress so that we can take care of the rest. 

Water & The Damages Caused

12/26/2018 (Permalink)

We all have those moments in our lives when everything seems to go wrong at the worst times. Thanks to SERVPRO, you don't have to have that overwhelming feeling in the back of your mind anymore. SERVPRO of Katy/Cypress is here for you, in your time of need. Lets remember that SERVPRO is a 24/7 company. Our certified technicians are on call at all times to make you're problem ours. One of the leading causes of damage to homes besides fires is water damage. So what is water damage and how may it occur? Water damage occurs when excess water begins to pool in areas where it shouldn’t. Many different factors can create this excess water and thereby contribute to water damage. Pipes that burst or leak are common causes of water damage. Drains and toilets that get backed up and or blocked can cause unwanted pressure in the pipe, which then causes it to burst or leak into an area of your home where water doesn't belong. Whether its the holiday season or mid-summer, remember to call SERVPRO of Katy/Cypress for all your restoration questions and needs. 

Flood Waters 2017

9/13/2018 (Permalink)

Hurricane Harvey damaged more than 204,000 homes and apartment buildings in Harris County alone. Three-quarters of them outside the 100-year flood plain, leaving tens of thousands of homeowners uninsured and unprepared. Harvey was a Category 4 storm that caused almost $125 billion in damages in Texas, according to the N.H.C. (National Hurricane Center). As most Houstonians remember, it wasn't the storm's damage itself that caused that much destruction, but the flood water that came with the rains. There were about 740,000 people that registered for assistance with the FEMA or (Federal Emergency Management Agency). The agency has paid almost $400 million to them thus far. This statistic alone tells you how dangerous and expensive unexpected flood waters can be. During the aftermath, SERVPRO of Katy/Cypress made it their mission to help as many people get there lives back as they could. 

Black Water Event

9/12/2018 (Permalink)

Black water cleanup from sewage damage is something that needs to be cleaned up as soon as possible after the issue has occurred. We would encourage you to leave the property and call SERVPRO of Katy/Cypress and we will dispatch a crew immediately to your home or business. When Sewage back up is a continual problem, it can be caused by heavy rain water overloading the sewage system. This type of black water comes from toilets, human waste and fecal matter and is generally regarded as a bio-hazard especially when people are ill. The smell if bad enough, is potential for illness and can be a serious lifelong problem. If you're currently experiencing problems with black water damage don't wait, get professional help from SERVPRO of Katy/Cypress.

Unexpected Water Damage

9/11/2018 (Permalink)

When you suffer from damages caused by busted pipes or leaky dishwashers, time could make the difference in hundreds or even thousands of dollars. knowing the type of water damage you are dealing with can protect the health of your family and or building occupants. SERVPRO of Katy/Cypress technicians are trained and will know the type of water loss and category. Category 1; clean water, typically comes from broken or frozen water pipes, refrigerator ice hoses, water heaters and other similar sources. Category 2; Gray water, water that has been used to clean something and may contain contaminants such as detergents, bacteria and or food residues. Category 3; black water is unsanitary, sewage or hazardous waters, and if ingested it could cause serious illness or death. Be safe, be prepared, and call the experts at SERVPRO of Katy/Cypress for an emergency water restoration. 

When Water Damage Occurs

9/11/2018 (Permalink)

When you experience water damage and call SERVPRO of Katy/Cypress, a trained extraction technician will handle the issue promptly. We pride ourselves on our punctuality and the knowledge it takes to professionally handle the situation. When water damage happens, time is of the essence. The water must be removed as soon as possible to minimize the initial damage of your property and personal belongings. We have helped many clients restore their residential and commercial properties with flood, fires and other disasters. The first 48 hours of a water damage event are the most important when assessing the damages to your home. The best thing to do is call SERVPRO of Katy/Cypress. The longer the water sits, the more extensive the cost to repair your home can be. 

Water Works

6/12/2018 (Permalink)

We all know that water covers 70% of our earth’s surface, but if you live in Sana’a Paolo, California or many other areas where droughts occur, then you know that abundance can be relative. According to a Geological survey, it shows that only a fraction of the earth ‘s fresh water is accessible. Here at SERVPRO of Katy/Cypress, water is an everyday use, not just for drinking, but also on jobs for cleaning. During hurricane Harvey, Irma and Maria, millions of dollars in flood damages occurred and have been assessed. Whether water damage is caused by leaky pipes, flooding and or severe weather, the type of water is important to identify as the extent of damage when finding the best restoration route. The three categories of water are: category 1, clean water, category 2, gray water and category 3, black water. Once the type of water is identified by a SERVPRO technician and the source has been detected, then the water extraction process can begin.  

Clogged Gutters Cause Water Damage

1/3/2018 (Permalink)

Here at SERVPRO of Katy/Cypress, fire and water damage calls are an everyday occurrence. During Hurricane Harvey, we provided services to several major water damages due to flooding. Every water damage situation is caused by something different. For example, clogged gutters can cause damages to your home. Which is a good reason why cleaning your gutting bi-annually could help prevent an uncomfortable situation for you and your family. A lack of maintenance can cause major problems for homeowners and can lead to costly repairs when left untreated. A lot of times homeowners tend to over look the importance of gutter maintenance. Clogged gutters can cause home damages due to water causing cracks in the foundation overtime. Which then could lead to more severe problem like mold and or the collapse of the structure. In most cases, when clogged gutters occur it can spill over the side and cause rot in the siding of the home. In colder climates, ice can form and cause a temporary block which most likely will cause an over flow. SERVPRO of Katy/Cypress has the right equipment to check for moister in the home, if this scenario applies to you. These are some recommendations from your trusted friends at SERVPRO of Katy/Cypress. We ask that you do not hesitate to contact us (SERVPRO of Katy/Cypress) if you have any question or concerns.

How to Prevent Frozen Water Pipes

12/29/2017 (Permalink)

Frozen pipes are one of the most common and costliest property damage events during the cold winter months. In fact, a burst pipe can result in tens of thousands of dollars in damage. Fortunately, frozen pipes can be prevented quite easily and inexpensively.

Vulnerable pipes in existing homes should be fitted with insulation sleeves or wrapping to slow the heat transfer. It is important not to leave gaps in the insulation that expose the pipe to cold air. Hardware stores and home centers stock a variety of foam rubber and fiberglass sleeves, in various thicknesses.

When water is colder than 32 degrees Fahrenheit or zero degrees Celsius, it freezes into ice. When water freezes, it expands up to nine percent more than it did when it was water. This expansion puts tremendous pressure on metal or plastic pipes causing pipes to burst and water to leak.

Cracks and holes in outside walls and foundations near water pipes should be sealed with caulking to keep cold wind away from the pipes. Kitchen and bathroom cabinets can keep warm inside air from reaching pipes under sinks and in adjacent outside walls. It’s a good idea to keep cabinet doors open during cold spells to let the warm air circulate around the pipes.

Handling a Water Damage

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

Harvey Flooding

              We were all extremely affected by the hurricane this year. It either affected us, our family, our neighbor, or all the above. It flooded the city for multiple weeks. Getting to work was impossible. Water was scarce. Gas was scarce. In the end, we came together and worked hard to take care of each other. For most people, this was a first time having a flood inside of their property. How do I handle this? What do I do? People started calling their insurance agents and making claims to find out that flood insurance is the most complicated type of insurance. How do I handle a flood water damage inside of my property? In the next couple of blogs, I will explain in detail on how to get your property back to normal.

Handling a Water Damage Part II

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

First thing is to take a lot of videos and pictures of your property. If your house has flooded you need to do this. The next step is to call your insurance company and make a claim. They should, at this point, tell you to call a restoration company. I personally prefer that you call SERVPRO of Katy Cypress and Champions but what you should do is ask your insurance agent who they prefer and recommend as a restoration company. At this point you should call the restoration company and they will ask you some preliminary questions about the flood/water loss to your property. Some things to be aware of when it comes to flood damage to your property are that you may have flood insurance but you still have to go through FEMA.

Handling a Water Damage Part III

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

The fact that you must go through FEMA instead of your insurance company when it comes to a flood loss is something that most people do not know until their house is flooded. So when you deal with this that means that most restoration companies require half up front and half upon completion with reimbursement paperwork. When the restoration company gets to your house you are going to be in a stressful state of mind due to the fact that your house is flooded but now things are about to start normalizing. The restoration company will start taking out all porous materials affected by the water. This includes sheet rock and flooring (other than tile). While this takes a lot of hard work and time it is a necessary process of dealing with the flood damaged/water damaged house.

Handling a Water Damage Part IV

9/26/2017 (Permalink)

SERVPRO has a systematic approach to restoring water damage and flood damage

After all of the porous materials are removed now the company should spray your house down with anti-microbial. Make sure that they are using an anti-microbial. If they do not then they are not abiding by the S500 which is the book that draws up the protocol for restoration. After they spray the house down they will place dehumidifiers and air movers in a vortex manner to get maximum dry air flow. Throughout the job from beginning to end the restoration company should be performing moisture readings and atmospheric readings to put into the drying logs to provide proof of work. Once the house has reached a drying goal the company can safely remove the equipment. Now your house should not smell terrible and be dry. So if you call a restoration company make sure that they, at the very least, abide by this summary of a flood job.

Air Be Moving

6/12/2017 (Permalink)

Airmovers and other equipment for SERVPRO

Air Movers are used for maximizing air flow and accelerating evaporation of moisture from materials for restorative drying. The number of air movers necessary depend upon the number of wet surfaces, the amount of water present and the ability for air to reach each wet material wall cavities behind cabinets under contents. Air movers are for indoor use only. Once the class of water loss is defined; the amount of air movement necessary is estimated. In class 1 water loss one air mover is needed for every 150-300 sq ft.(14- 28 sq.m.) In class 2 or 3 water loss one air mover is needed for every (10- 16 sq ft) 4-6 sq needed. Regardless of class an air mover is needed for every affected area, including every offset ,closet ,bay windows and room.

Moisture Meter

5/1/2017 (Permalink)

moisture meter

Thanks you Ladies and Gentleman for listening to my overall opinion on moisture meters. I have a lot experience with these devices, and always enjoy using them in the field. They are best used for detecting and monitoring moisture in materials. This device is one of the most used tools by a water technician.

When using the device daily, make sure you store meter in a clean and dry place. The protective carrying case provided is an ideal storage place when the meter is not in use. When the probe tips on the meter are pushed into materials to penetrate the surface, an electric current is sent between probes. The amount of moisture present in the material determines how easily the electrical current flows from one probe to another.

On non-wood materials, remember to use the reference scale. The readings on this scale are “dry to wet” indication of moisture and do not represent percent moisture content. Use a non-penetrating meter to determine the wettest points; then the penetrating meter to take more specific readings at that point. Set drying goals by monitoring the same type of materials in an unaffected area. Once you have a benchmark, bring the materials on the wet environment to an equal or drier state.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Categories of Water

3/20/2017 (Permalink)

Categories of Water

            Water Restoration is nothing to get excited about. If you are going to make jokes about it then make sure that you keep a dry humor about it. Here are SERVPRO of Katy Cypress and Champions 1960 we are certified experts on water restoration. When considering a water restoration job, you need to think about what category the water is. There are 3 categories of water. Here is what they are in further detail.

There is category 1 water. This water is clean water. It is so clean that you could safely drink. A great example of this water would be the water from the wet bandits, in the film ‘Home Alone’. If you have this water, then you are able to save the porous contents and not remove anything for the most part. The thing about category 1 water is it can quickly change to category 2 water. If the floors are dirty then it can immediately change.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Categories of Water Part II

3/20/2017 (Permalink)

Categories of Water Part II

There is category 2 water. This water is known as grey water. This water is not safe to drink. Some examples of category 2 water would be if a washing machine broke and the soapy water got all over the carpet. Another one would be a flushed toiled that overflowed that had urine in it but not any feces. In most cases if this water got all over the house all porous contents must be removed. This is dirty water and even if we dried it out your house is now filthy.

The last category water is category 3 water or black water. Things like sewer backups, storm water, toilet overflows with feces, and moldy water are considered category three water. If you have this water in your house the only thing to do is to remove all porous contents. We hope you never have a water damage but if you do then make sure you call us as soon as you can; timing is everything in water damages.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Water Restoration

3/13/2017 (Permalink)

Water Restoration team of Houston, Texas

We are experts in water restoration, fire restoration, mold remediation, and storm response.  These are things we do in Houston, Texas, Katy, Texas, Cypress, Texas, and any other place that we get called to. We take our job very seriously. Once we get the call it starts a process that we have done 1000 times.  

Once we get to the city that we are going to work in we get to our hotel first. After we get our hotel we start to make phone calls to all our clients that we expect to work with. We get their information and a quick rundown of what happened to their property. Then we set up a meeting time and date at their house so we can do a walk through of their property.

Once we show up to their property we do what we would do during a water damage job. We do a walk through of the property with the client. The client shows us (SERVPRO of Katy Cypress ) what is wrong with their property. They show us what happened and where the origin of the water damage happened. If it was a pipe burst or if it was a flood we will know soon enough. We take a moisture meter or a moisture detector and check to see what is affected with moisture and what is still dry. After we have determined whether they need us we then get all of the proper paperwork filled out to get the job started.

If the water is a CAT I then we can dry everything in place. If the water is CAT II or higher than the required work is different. This water is dirty. So, all porous materials must be removed. This includes things such as but not limited to carpets, drywall, insulation, rugs, drapes, blankets, and anything that can absorb water.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Water Restoration Part II

3/13/2017 (Permalink)

Water Restoration team of Katy, Texas

After we remove porous materials we see if other materials need to be removed. For instance, if the water is dirty and it is trapped under vinyl or wood flooring usually we must remove it. This is always a bummer because the homeowner or property owner always thinks that it is dry because to the naked eye it is dry. The only thing that says it is wet is the moister meter. We can determine exactly how wet it is. Also, we know that we have to remove the flooring if the moisture is trapped under there because if we do not then mold will grow afterwards. Then you must remove it anyways and also deal with mold growth.

After all porous materials are gone we now must deal with determining how many air movers are necessary and how much dehumidification is necessary. We use laser measurements and a software to tell us exactly how much we need. After we figure out how much dehumidification and air moving is necessary we then bring in the equipment and place it to be as efficient as possible.

We then come back periodically to check the equipment. We have a drying point that we are aiming for. We do moister meter checks throughout the house and let the equipment sit until the house or property is dry.

After we have reached the drying point then we get all the proper signatures and remove the equipment. Now you house is ready for a rebuild and dry as it was before the mess!

These are the steps we (SERVPRO of Katy Cypress and Champions 1960) take to make sure that our customers are taken care of. We make sure that all the contents are stored electronically and everything that is restorable is restored. This protects the customer and the insurance agent. As a SERVPRO franchise we do our best to make sure everyone is happy that they hired us!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

After the Vacation

6/24/2016 (Permalink)

Coming Home to This

It's summertime and many families are setting out on road trips and other family vacations. One of the worst feelings is having an amazing vacation only to return to your home to find that a major disaster occurred while you were away. It is one thing for a pipe to burst or a water leak to occur when you are home, and quite another for the water leak to be left unattended for an extended amount of time. We at SERVPRO of Katy/Cypress are here to help. We offer 24/7/365 Emergency Service to customers in our area. No matter how big or small the damage, we can help clean it up "Like it never even happened"! Call us today and we will be happy to get you started on the road to recovery.

Houston Flooding

5/3/2016 (Permalink)

We have trucks ready to go at any time.

These past three weeks at SERVPRO have been hectic to say the least. Terrible hail storms happened in Dallas and then the rain that came after the hail cause terrible water damage. As a water damage restoration company we packed our bags and sent some teams up there to help fix the damages. We worked 15 hour days for two weeks straight. Then when everything seemed to be calming down the floods in Houston happened. I was in my hotel room when we got the call at 2:30 in the morning that we were going to need to send all but one crew back to Houston. Our office flooded. My own house flooded. Everyone in Houston knows how bad it was. Through hard work from everyone we have gotten our lives back to normal.


3/9/2016 (Permalink)

Watch out for all the rain headed our way. Should the need for water mitigation arise, be sure to call SERVPRO for all of your disaster recovery needs. We can make it "Like it never even happened."